So I have a 5g s21, that's supposedly linked to tmobile (when I restart it shows the whole t mobile startup) but whenever I go to a 3rd party service they tell me they don't unlock for sprint, ik sprint and tmobile have merged and the only way to unlock it is paying off but after I contacted my cousin, the original owner he said it's been paid off, can anyone tell me what I can do??

Wondering if there are any remaining. Sprint sites remaining that are still active broadcasting LTE and haven't been upgraded yet?

I was searching through my old emails for something and stumbled across someone back in June 2003 asking me for my new phone number. I had moved a few months earlier to a different area code but hadn't switched carriers, so I'm wondering if I got the new number because Sprint PCS was still charging for long distance and/or roaming minutes? It also occurs to me that I could have upgraded phones at that time and got the new number with the new phone, but since I wasn't switching carriers I can't think why they'd give me a new number. I'm forgetting what it was that really killed off the need for switching phone numbers.

Also posted in r/tmobile subreddit

Hi all,

I wanted to have an extra hotspot line on my account, so I bought a Sprint MiFi 8000 off of eBay. Given I did the exact same thing on a different line, I figured it would be a pretty safe bet. Turns out, it's not. Whenever I put the T-Mobile SIM (which has been tested and is working) it will stay on Hands Free Activation forever, and exiting that gives on Invalid SIM message. I contacted T-Mobile numerous times and opened at least three tickets, and they confirmed everything is working as it should on their end.

Because of this, I requested a refund for that device and bought another one, only for it to have the exact same issue. In my opinion, the issue is caused my the two non-working ones running outdated firmware (1V) from before the Sprint/T-Mobile merger. The one that is working is running newer firmware, but I cannot find the link to download it anywhere. You're supposed to do it OTA, but that will not work since it won't connect. If anyone can point me to where to get the firmware and how to flash it, please let me know. Inseego and T-Mobile support aren't much help at all, so I'm turning to here.

I saw this on the T-mobile site: "After expiration of the 12-month promotional period, consumer action will be required to continue complimentary Hulu (With Ads) subscription"

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What do we need to do at the 12-month mark to make sure the subscription still gets covered by T-Mobile? How do we know when the 12-months are up?

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Can we upgrade and pay the difference for the no-ad plan?

Basically I thought I’ve been paying for apple care for every iPhone after trading in my iPhone 8, but neglected to notice that apple care was included through my provider (sprint/tmoible) so when I traded my iPhone 8 for an iPhone XR I continued to pay for apple care for said iPhone 8 through apple all this time. Apple is willing to issue a refund, however I need documentation of when I traded the iPhone 8 for an iPhone XR which was with Sprint that doesn’t exist anymore. I’ve spoken to tmoible about this, but they only have records dating back to when the merger happened (2021) anybody have suggestions how to obtain the documentation to get this refund ?

My e-mails get returned after a few days. :(

Thank you for reading and hopefully answering soon. :)

Does this look like they are removing Sprint equipment from a Crown Castle tower?

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https://preview.redd.it/j6mvgc5uz4wc1.jpg?width=1599&format=pjpg&auto=webp&s=a84583a8ea2a0ce28ba3a1aa19702eb0776d0779

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https://preview.redd.it/bg7w7covz4wc1.jpg?width=525&format=pjpg&auto=webp&s=00ff3eca9d054666c85bb68f1c2e83f82d9b1bcd

Does anyone know if this can still be setup?

I no longer a sprint customer, but want to use the speaker but don't want it to be interrupted by it saying it needs to be setup.

Hello! Has anyone had any luck adding a line under their Advantage Unlimited Plan recently? I want to move my son's phone over to my plan from Straight Talk.

I was told in store that I'll have to change my plan since they don't have the plan in their system and it was grandfathered to me.

I was thinking about giving tech support a call and hopefully they can add the phone/line with the correct billing code.

TIA!

I know I have said it before, and I’ll probably say it many more times, but I miss Sprint CDMA. These were my parents phones. They remind me of simpler times when I was younger. They had these when I was like 4 or 5. I wish I could still use these phones 😔

How can I unlock my iPhone? It’s a sprint, it’s fully paid and it’s not blacklist. And now that all the sprint venues are permanently closed and no longer have a website, I don’t know what to do. I would appreciate any kind of help.

And it's causing issues with my relationship since the other day. I just tested this morning and no texts yet I sent myself some and didn't receive. Yesterday boyfriend said he sent some but didn't receive anything. I have rcs chat on then turned off restarted and nothing

I have active service with T-Mobile. I called T-Mobile customer service twice. They tried to help, but they said they couldn't unlock it because it was a Sprint phone originally. The second lady tried to give me a Sprint customer service #, but it turned out to be T-Mobile. Does Sprint even exist any more????? How can Sprint object to unlocking one of "their" phones when they don't even exist?

Could someone recommend a solid unlock service that definitely can do it?

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I have the old SERO employee plan from the early 2010's.. checked my account to see that I no longer have actually unlimited data.... what gives? I never financed a device and have never made any changes to my account since I've had it.

It reads that I have

"50 GB Premium Data"

and

"High-speed data: Unlimited 5G & 4G LTE with 100GB of Premium Data"

"Canada & Mexico included: Unlimited talk and text, and up to 5GB of high-speed data, then unlimited data at up to 128Kbps in Canada & Mexico"

I seem to remember that it was more than 5gb for CAN/MEX...

wtf?

I'm know this is a stupid question, but I can't find anything definite so I'm hoping someone here has done the same thing and confirm for me.

I'm currently leasing two iPhone 13 Pro's from, originally Sprint, and now T-Mobile, and have one payment left on them.

I'm considering switching carriers and just want to know if I trade-in the paid-off leased iPhone's at another carrier to get their trade-in deal for newer iPhones, or if I have to return the two phones to T-Mobile for any reason.

Common sense tells me I can take them to another carrier to upgrade; paranoia of looking like an idiot + tired brain made me ask.

Best attempt to quickly summarize the current situation I’m in .

Back in summer of 2018 I visited a girlfriend and a group of friends at the park . A older gentlemen white haired on a new electric bicycle approaches our picnic table influenced by myself an friends . Casual conversation continues after noticing his Apple Watch an 2 iPhones I asked if he had any old ones not totaled or not in use , sparking my interest / hope to buy . Always being a pre-owned no contract phone buyer with boost mobile as my service provider needing an unlocked phone was mandatory. We came to a deal 250 cash for his iPhone 6s Plus , called sprint to unlock the phone led to him physically bringing it to a store. Time was against us myself having work in 15 minutes . He then purposed the idea of me buying his secondary iPhone that he had on him keeping it activated on his current plan he’ll keep it active/ paid as long as I pay him monthly. Eager for the newer bigger better phone and suspected he must really need the money we shook on it done deal. We were able to rule out any untrustworthy intentions since I worked at the 7 eleven and live a block over for years. Everything was flawless until 2020 after being laid off paying $90 for service monthly + 50$ until the iPhone X $450 is paid off wasn’t affordable. Unable to work I fell behind a month service due to him an owed one more $50 till it’s paid off . Suddenly he needs the phone back threatens to call police report stolen . I purposed going to sprint together unlocking it then paying him immediately after sprint employee confirms it’s unlocked . Wouldnt do that suddenly wants it completely back convinced my -400$ isn’t to be refunded but still threatens police. Haven’t been able to contact him since cops never appeared so put it on the back burner . Now needing a phone mine having broke / unable to afford another atm leaving me back to this avenue.

How do I get my phone unlocked I’m afraid sprint will take it and I’m out my money and phone?

If anyone was curious .. and a small barometer for the number of people TMO has kept around from the thousands when they bought Sprint.

There were

26,563 people in the plan

11,674 receiving a pension

10,189 No longer working for the company but will be eligible

4,700 Currently employed by the company

I know pensions have been largely phased out, but as someone with 23 years with the company, if they hadn't frozen it in 2006, it would be quite the perk right now .. but I'll take my ~$600 per month payment all the same.

I would like to unlock a note 8. It is still locked to sprint obvious reasons. I get an error 407. Is anyone tried unlocking with T-Mobile support?

When I put another Sim it says contact sprint.

...I switched to a new phone today, for the first time since getting moved to the new billing system last year, and it was nice to simply move the physical SIM from one device to another, and have it just work.

Or all roaming data will be capped at 5GB?

Had a couple of questions. In the past when I’d have an iPhone and the Sprint/Tmo insurance I’d get a text saying it comes with AppleCare+ whenever I’d get a new phone.

I’ve had an iPhone 15 since release but never got that text. Figured maybe that stopped. When I looked up my imei on the apple support page it’s only showing the standard year warranty.

My questions are should that be the case? IF something were to happen would I got through T-mobile or go to an Apple Store? Just thought it was strange I never got the text. I’ve also attached a grab of the services listed on my account. Both protection 360/applecare services are listed.

I switched from ATT to Sprint and received my iPhone 11. I had problems with their customer service to the point I decided to switch back to ATT.

I called sprint and got a return authorization number and they send me a prepaid mailing box. I sent it out.

After awhile the pandemic hit and oddly the returned phone came back to me. Did they merge with T-Mobile then?

All I know is that’s it’s now 2024 and I still have this new Sprint IPhone 11 here stilling in it RA box.

What should I do with it? How do I get it back to them?

Thank you

I came to T-Mobile as many of you when they gobbled up Sprint. I was with NTelos when Sprint got hungry!

Anyway, I seem to remember near the end of Sprints tenure, they sent me an email stating that they were going to up my hotspot to 125ish gigs.

Then when TM started their take over, I received another e mail saying they were going to up my hotspot to 150 gigs.

Through all of these emails, I was promised that nothing about my account would change during the take over and my plan would stay the same thereafter.

I get a text just now stating (from TM) that I have used up 80% of my highspeed hotspot data and their going to throttle me back to 600kbps after 100%. Currently I have used 98G hotspot and 111G total data.

Does anybody remember such emails coming their way? Of course I did not save those emails. potential bummer for me...

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Hi, I have an iPhone 14 carrier locked to sprint. I want to unlock it. How to get this done? I am using this phone outside US and want to use my local sim. Thanks in advance