I was permanently banned on my maxed status account after I sent 1b to a friend. I had taken a break from the game for study reasons and I didn't want to leave the money "idle", so I gave it to him. Apparently he sold the given cash and his account was banned and for some reason mine was too. I didn't understand why my account was banned since I had nothing to do with this wrong act. I dedicated a lot to this game. I've never received any type of ban or mute until then and now I'm banned? Can any jmod help me?

It's absurd how this process is done. We are banned without understanding the reasons and we are unable to access evidence. In any democracy the least that should happen is a trial. So Jagex is a God and has NEVER made a mistake in any ban? Reading here on the internet, there are several cases of appeals that were accepted. What do I need to do? Will I need to leave Brazil and cry to have my ban removed in Runefest? (Believe me, I read it on the internet and it seems to work).

I’m trying to farm Blood Moon for the set, but using the Noxious Halberd is really annoying. When the Blood Jaguar phase happens I don’t know what to do, if I attack I stay in the blood puddles, if I move off the glyph I take rapid tick damage, when I run back in I’m in front of the Jaguar and get hit. Is there a way to disable the long attack range of the halberd so I can have this phase be consistent? Because otherwise I’m going to go back to using a whip and Dragonfire Shield since I can properly time that phase with those.

Feeling very disappointed by Jagex and overall disheartened, in this game which has been integral in my life for a very long time and I’ve very much enjoyed.

Recently received a false RWT temporary ban, and while it is temporary, the message of wealth being removed from my account is a pretty stiff kick to the gut.

I worked towards making enough money for a shadow for over a year, until I finally managed to buy one probably 5ish months ago to start a rebuild. The price of the shadow dropped tremendously, and I went on some pretty rough dry streaks at various bosses, which discouraged me but I just kept trudging along.

Anyways, I recently decided to find my enthusiasm for the game again instead of just logging in and farming the same bosses over and over again, so I sold my shadow, and bought a ton of ToB gear. Some clan mates had been posting in the discord with their successes and I thought I’ve gotta try some new content to not burn out.

When I had time to play, the boys running ToB weren’t on so I went to We Do Raids. I’ve used the discord for ToA a lot, and OSRS Splits in the past for Nex (to work up to buying a shadow), and have never had a problem. I learn ToB with a group, finally get the mechanics down, and was genuinely so excited about the game in so long. Got 4kc in a row with this team (the last 2 I didn’t even die at Verzik let’s gooo lol), and someone got an avernic and we split it.

A few days later, I try logging in and see I’m temp banned for RWT. I’m assuming it’s gotta be the split from the avernic. Seeing the note about wealth being removed, and remembering how I had about 200m cash in the bank after selling my shadow and buying the ToB gear (and other boss gear, since I’d been stubbornly doing shadow only bosses), I couldn’t help but just feel sad that my waste of a “rebuild” the last 6 months, along with the tanking shadow price, and now this wealth being potentially removed basically means I haven’t progressed monetarily in so long and now I’ve got a false mark on my account. I checked the evidence button on the site and it just says “Moderator Comment.” I’m just disappointed in the flagging system and the way these actions are carried out and hurting players who have grinded hard and are just doing splits honestly. Guess I’m just venting here but figured I’d get it off my chest. I do hope they overturn this but man this has been a rough ~6 months in this game and I don’t know if I’ll continue if they end up punishing my account as collateral damage for something I was innocent in.

Edit: I checked the hiscores of the guys I ran ToB with. One of them isn’t on the hiscores anymore so I’m pretty confident he got hit with a perm and is the reason I got a temp.

Edit: RSN: Mood Man

I love this game. I've been playing since I was a kid and it has provided me with thousands of hours of time sinking. When ironman came out, I decided to try it out, and for the past 5 years I've been playing the account on and off. I would say in the past year or so, I have really started putting in hours since I have more free time and have always wanted a whip on ironman.

I went from a low level iron account, to getting that whip, rc to 77 for blood runes, bursted slayer to almost max mage, firecape, made some zenyte pieces, all skills 70+, and a nice potion tab with only 2 levels away from making sarabrews

Last week I got hacked because I opened up a phishing email on my phone and fell for it. I'm usually pretty hard to scam but I have never gotten an osrs phishing email before that made it through spam so I thought it was legit. After typing my username and password, I realized I fucked up because nothing loaded. I tried to change my password as fast as I could but it was already to late.

Of course I never set up a bank pin or 2fa. I guess I didn't really think about getting hacked. By the time I got home they had already took 200m worth of items from my bank, and purchased 20 bonds.

I know it's my fault for not setting up a bank pin and 2fa. I accept the fact that my items are gone and I'm not getting them back. But I don't think it's right that I should have to pay for the 20 bonds ($180). It has been a week and a half, and after about 10 times trying to reach out to them through support on their website and paypal email, I still have not gotten a response

It's been stressing me out for days and I am so mad that I fell for the scam resulting in all this. I love the game but just wanna move on. I will miss osrs and the cool community, and hope it will live on in gaming eternity

Hi Reddit/Jagex (if you are reading...),

My account got hijacked and attempted to buy loads of bonds using what I assume to be stolen credit cards.

I recently found that I couldn't log into my account as it said it had an unpaid balance. I checked my basket and it had £59 worth of bonds in the checkout and another unpaid balance of £59 of bonds. I removed the existing bonds from the checkout but for obvious reasons im not going to pay for the bonds I didn't order. I checked my payment info just to make sure I hadn't been compromised fully, but instead found 2 different payment cards with completely different names attached.

I sent off a contact form around 12 hours ago but haven't even received a confirmation email that it got sent. I didn't want to send multiple as I've seen people get banned for much less. Does anyone have any experience in this or how to actually get in touch with Jagex? So far I'm incredibly unimpressed by the customer service - especially for a game that has been around for over 20 years.

I'd like to start a new acc and do the basic stuff at the start but I only remember the username of my main. Where can I find what email address I've used so I can possibly reset my password if auto-login dont work?

Hello everyone,

I just wanted to post this here as I have no other option to appeal this on the website.

I was made aware yesterday via message that I have been blocked for a year from changing my name and that my player name is now stuck at Player09825 for a year.

I understand my usernames (mainly my previous) have gone against the terms and conditions. Unfortunately I was never warned that this was going against my account as I made them, I just thought a robot picked it up I had to change it and no harm done.

If I was sent a message with a warning of some kind to warn me that I would lose the ability to change name I would have stopped.

Once again it just became a running joke between me and my clan mates, it was not made to cause offence to anyone and for that I apologise. With this I wanted to make my appeal over email as I haven’t had the chance over the website, I feel like a full year ban from changing my name is a little overkill and would appreciate you to either lessen the amount of time or remove it completely.

I’ve learned my lesson now and I won’t have an inappropriate name again. If I would have had some sort of warning before this full year ban that there is punishments I wouldn’t have continued.

I would appreciate one more chance on this and would like to apologise again.

Thank you

“Player09825”

in the last week my account has been locked due to suspicious activity on my account.
it was regular day when i wanted to log and they this massage showed up.
its been like 5-6 days since i started to send like 10 account recovery appeals a day yet all of them are being denied.

my account is originally from 2007, but i don't remember much of my recovery question and for sure not all my passwords yet 3 of them i can provide in 90% accuracy.

I've tried different membership set up date and transactions ID from 2010 and up to 2024, different cards, posts codes, email and even ISP'S, previous character names and even different cards i used to pay with, so as zip codes and info on previous mute I've had and specific info about my account only i can provide, its there something i am missing? please let me know what you think and if you have any suggestions. thank you.

Do we ever get help here or an answer?

Resposting my sad history:
I was permanently banned on my maxed status account after I sent 1b to a friend. I had taken a break from the game for study reasons and I didn't want to leave the money "idle", so I gave it to him. Apparently he sold the given cash and his account was banned and for some reason mine was too. I didn't understand why my account was banned since I had nothing to do with this wrong act. I dedicated a lot to this game. I've never received any type of ban or mute until then and now I'm banned? Can any jmod help me?

It's absurd how this process is done. We are banned without understanding the reasons and we are unable to access evidence. In any democracy the least that should happen is a trial. So Jagex is a God and has NEVER made a mistake in any ban? Reading here on the internet, there are several cases of appeals that were accepted. What do I need to do? Will I need to leave Brazil and cry to have my ban removed in Runefest? (Believe me, I read it on the internet and it seems to work).

In short, amateurs

Hi guys, a keylogger hacked me and cleaned my bank, I’m kinda sad but hey it’s just a game, all I want to know is how I get rid of this keylogger cause I don’t want him to keep cleaning me every time he wants

I accidentally requested account deletion on October 4. I immediately followed up with an email through support to cancel the deletion due to a misunderstanding. I have not gotten an email since and am worried my account will be deleted. I need someone from Jagex to see this because it has been almost 20 days and I fear that my account will be deleted. I have emailed them 5 or 6 times and tried tweeting multiple times. It asked me which profile on my account I wanted to delete, and I clicked on it. Then the email is telling me that my entire Jagex account will be deleted.

i dont know what to do

my ironman account with 100 playing days got hacked and banned for botting.

they tried to appeal for the ban themselves so i cant appeal for the ban anymore.

i saw u helping out others a few months a go, could u help me out?

IGN: Drugsmokkel

thanks in advance

hoping there is someone here that can help me out

I was permanently banned on my maxed status account after I sent 1b to a friend. I had taken a break from the game for study reasons and I didn't want to leave the money "idle", so I gave it to him. Apparently he sold the given cash and his account was banned and for some reason mine was too. I didn't understand why my account was banned since I had nothing to do with this wrong act. I dedicated a lot to this game. I've never received any type of ban or mute until then and now I'm banned? Can any jmod help me?

Hello everyone!

Just want to share my gaming experience with the Oldschool Runescape.
I enjoyed the game and would enjoy this game even more if not the hackers in this game.
Was playing for 5 years +. It was the only MMO I could play TBH.

I had 2 cases with the hacks.

The first case happened around 1 year + and it was my mistake, I was doing the ToA and some guy was asking if we could go duo.
He was looking trustworthy with the max gear and stuff. Asked if use special plugins to make the ToA easier.
I went on the phishing website and uploaded a fake Runelite plugin (the website looked like the Runelite website ).
After that my account was hijacked and I lost all my stuff ( my mistake ).
I was able to restore the access and reinstalled all the launchers and stuff to be on the safer side.
I made some RWT and bought gold to rebuild the lost items. I know that it is illegal.
After that my account was banned for the RWT.
I have applied for the unbanning ( even tho it was a permanent ban ).

After a couple of months, Jagex had an article stating that they had unbanned some accounts.
Lucky me, I was unbanned! Started rebuilding the account with the fresh Jagex launcher.
Decided to create a bank pass. And I also got the 2 factor.
Spent like a year rebuilding everything. Got to 1.3 billion bank.
Stopped playing for a while after the Araxxor boss grind.

Today on 22.10.2024 I decided to come back and play after like 2-3 months of a pause.
And my account is empty!
With the 2-factor and bank pin! Nothing.
I am so disappointed and have no idea what to do and how could that happen.

The only guess is that the hijacker was able to do something with my account a year ago, so he could get access at anytime ( I have no idea ).

https://preview.redd.it/g7rt7kttgawd1.png?width=402&format=png&auto=webp&s=582f77a6868d030b1edb5b8a19b904b699641452

I was muted for speaking my native language wich is portuguese (portugal/brazil) and no1 cares. name ingame : PathNoTalk

I got muted for speaking my native language , and no one seems to care , no one checks the appeal its been one month , maybe if i was a content creator or a steramer they would help me figure this out. i need help please

I have my authenticator on my phone but i had to factory reset my phone and completely forgot i needed to back my accounts up to the Microsoft authenticator app cloud and i didnt. Is there anyway i can get into my account. I also misplaced my back up secure code thing for my main. My alt account is fine because i have the back up code thing but i cannot get into my main.

I would like to understand why my account was banned by "real world trade"?
I was banned and I can't see the evidence. The only thing I did was transfer my money to a friend because I had taken a break from gaming to decide on my postgraduate studies. I invested thousands of hours in this game and I'm going to lose my account for no reason? What did my friend do, sell the gold? If he sold it, am I to blame for this? I have never been banned for breaking the game rules. In fact, I know several friends who use bots and jagex don't ban them, which is why I've been discouraged from playing several times. There are bots with almost 200m on hunter, for intance, and jagex don't take any action.

Is it possible to recover my account? It seems that jagex do not have any customer service.

My account “757” was perm banned for rwt. This was my first offense of rwt. one day I helped a friend with some gp “Donator” who streams osrs known as Ray, that same day I wanted to deathmatch some gp which I very rarely ever do. I deathmatched Stella/vanc who stream and gupto3. I was already skeptical to do because I know in the past they have been involved with rule breaking but I wasn’t breaking any rules. I log in the next day to a perm ban with no appeal on a first offense. If you just look at the time I’ve put into this account..please if you could just look into this. I just want to play the game on the acc I play daily and have spent 1000’s of hours on maxing and with like 800m xp and crazy killcounts..I’m begging..this ban took place March 19th 2024 before dming was against the rules. u/jagextwisted

Was hacked for max gear, I didn't bank after COX. They did not get into my bank though. How risky is buying gold off the black market (i would need about 7bill). What would be the best way to do this. Is my account already going to be flagged for RWT because I just lost pretty much everything

I come back to play both OSRS and RS3 every now and then after I get over my burnouts due to playing too frequently. Sometimes these last months and the previous one was over a year. I logged into my account to a message saying that I was banned for macroing. When I was a kid, I probably did do some sort of autoclicker stuff but I haven't touched any sort of "advantage" software in ages. I went ahead and appealed and it was denied with no further appeal allowed.

This account has been in use since around 2004 and it just baffles me that they'd ban for an offense that happened almost a decade ago. Is it GG's and I have to create a new account or is there a way to recover my thousands of hours dedicated over the years?

Hello, writing you guys here to ask how can i get a second review on an account banned 5 years ago? i would like to try this game again, since it seems pretty fun at the moment. thats the only account i have and that i will play. i dont mind paying the new 13.99$ price on membership but i would like to get my account back that was wrongly banned. Account name : Kyhzqt.

Hope you can help me. Thanks you. Have a great day!

My account has been caught in the crossfire of Jagex's automated system for catching bots. I have been spending a lot of time lately at LMS and I know about half the people there are bots, so my first guess is that I got lumped into something going on there.

Jagex should really have human beings reviewing accounts with high total levels, high amount of qps, and high amount of overall playing hours. If someone with an actual pulse looks at my account data with all the data points they cover for a mere 30 seconds then it'll become supremely obvious that I never botted or macroed in any form whatsoever.

It looks like this subreddit doesn't have a ton of activity, but hoping this will at least catch someone's attention at Jagex so they can take a look at it manually for me.

username: tr4th
Thank you.

Hey we just had a clan member falsely banned for macroing. He got a warning like 2 days ago and 1 day ban and then a perm ban a couple days later. He doesn't macro or bot at all. He plays lms but doesn't not use any outside things except runelight plugins. What's the best way to get human eyes on his account so they can see He is clean? Permanent bans for clean players shouldn't happen. If anyone could help that would be great. Account name is Tr4th.

Apparently I should never have linked my account to the jagex launcher. I got the added bonus of them shitting on me because my account got hacked, through my email which was also hacked. Was able to get access back into my gmail because Google is a real company I guess lol.. Should never use jagex Launcher or link your account through it, because if your account gets hacked they WILL NOT help you. At all

"While I understand and appreciate the request that you are making, unfortunately there is no manual recovery method available for Jagex accounts.

Jagex accounts were created with increased account security in mind, and as part of this approach, we acted on player feedback to remove the old account recovery system due to concerns about historic data compromise from other websites being used by hijackers. As such, if a hijacker has managed to authenticate their login (which would only be possible through the compromise of a non-Jagex affiliated service) and restrict access to the account, we are not able to assist with recovering this Jagex account or any associated characters."

Long story short - I was an OSRS player from like 2013 ish to 2019, gave up the game for a while I felt the content was a little bit stagnant for me and I wasn't too into raiding anymore which had always been my content of choice. My character was named Humble Bees, think around max combat and 1900 ish total. I came back to the game, well tried to - about a month ago, only to find that my account has been recently banned for RMT?

There's no way for me to appeal this on the website, and I made this e-mail so damn long ago I don't even have access to the original E-mail address but I was pretty sure I'd changed it to a new E-mail address that I can provide any Jmod, or I can provide the locations I would play at for evidence? Not really sure how else I can prove that I haven't played the game in like 4-5 ish years... Who do I contact? How do I even try to appeal?

Also I don't even think I had money left on my account at all, I gave it all to my buddy Aelarn (Irl friend of mine) when I stopped playing, so getting banned for RMT isn't even possible??

Thanks.

So I've been doing the 6 hour afk method using the Guthans set at nightmare zone and I usually just put a candle on my arrow key and keep the game constantly spinning. I've been doing this for a week now literally leaving it on over night. Am I in danger of getting banned or do we keep letting it rock?

Hello my rsn is skiller alp and I was recently hacked, and recovered my account to find out it was perm banned for rwt. I’ve played the game for 15+ years and would never do something that stupid. Ever since playing osrs I have not done anything wrong on my account check my offense list. Please if you can consider giving me my account back I will greatly appreciate it. This account has near 160 days of playing time. I am a veteran of playing this game please man…