Hi everyone.

I’ve got a problem where my thermostat won’t connect to WiFi because it says it doesn’t have enough power. It’s on a nest base and connected to usb, as it has been for years, so I’m confused.

Anyone got any ideas? Battery is showing as 3.7v

Since 01 November, when I go into the Nest app, I can see the video preview but when I click on my doorbell camera and the app loads into the preview and history, the Nest app crashes.

The only fix so far is to transfer the doorbell camera to the Google Home app. But the only reason why I’m still using the Nest app is because the Google Home app has stopped making my iPhone play the “ding dong” notification sound when someone rings the doorbell, and instead it plays the default “Rebound” sound.

Is anyone else experiencing the Nest app crashing?

Hi,

I've just moved to a nest property, that has 4 thermostats, that control underfloor heating for 4 different areas.

Each of the thermostats also controls hot water, i.e downstairs thermostat controls hot water for whole house, bedroom thermostat hot water controls heated towel rack.

The boiler room has 4 nest hub/receivers, and there are so many pipes, that its a bit overwhelming.

We currently use the thermostats themselves to control, however we would like to get the app to get connected with our phones. The worry I have, is that when I ask the old owner to remove their account from the products, that we this will remove all the current connections, and we will have trouble setting/pairing the heating in specific areas back to the thermostats. Will this happen if the old owner removes his products from his nest app?

THanks

Hi all. I'm looking at buying a Nest wired doorbell but wanted to know whether it can detect vehicles?

The comparison of the wired and battery doorbells on the Google site specifically lists "Motion, person, parcel, animal and vehicle" for the batter but just motion and person on the wired.

My use case is that I want to monitor whether the car space outside my house becomes free. You'd likely have people walking across the field of view though so would need a way to tell it to look at cars only in that area.

Is this possible? Thanks!

Seemingly a silly question but...

(TL;DR - does using a Nest Hub significantly reduce notification time between when a Nest Cam is tripped and receiving a notification? Compared to receiving the notifications on a phone)

I am considering the purchase of a Google Nest Hub to go with the 3 Nest cameras we have outside. The purpose of adding a Nest Hub is so that we hear the cam alerts when we don't have our phone with us in the house.

For example - currently if my phone is in the kitchen while I am in my workshop, someone passes by one of the Nest cams, and I don't get any alerts that someone is coming up the walkway.

The following has several assumptions. Please correct any assumptions.

I assume the Nest Hub can make an audio alert should someone pass one of our cams. Without any reliance on the phone.

I have found that there can be a delay between when the cam notices movement and an alert going off on the phone.

I assume the delay is because the cam sends a notification via wifi to the Google Home app on my phone and then my phone makes the audio alert. I don't know whether the Google servers are involved before an alert gets to my phone. If that is the case, that would be part of the delayed response because it is not a local loop.

Does the Nest Hub have a more direct communication loop with the cams? Meaning a notification goes directly from the cam to the Nest Hub via wifi, and the Nest Hub makes a noise. This would be a more direct route and therefore there would be no delay.

Thanks in advance

Hi all, winter is fast approaching so I thought it’s the perfect time to upgrade my thermostat. I’ve got an installation booked in for next week for a Nest pro engineer to come and replace my old BG UT2 controller with a Nest 3rd Gen wireless unit. My boiler is a Vaillant Ecofit pure 825 Combi which supports eBus protocol only. Does anyone know if Nest’s pro installers just install it as an on/off thermostat in this case or is there any adapter I can use to take advantage of modulation?

Thanks in advance! (UK)

All,

I'm currently replacing the (ancient) smoke detectors in my home with Nest Protects, the wired version. Sadly, they didn't run an interconnect wire when they built it, so a wireless interconnect system is my best bet.

Could it be that these are pretty hard to come by? Most stores I found online are out of stock. Even Amazon only has the battery version.

Walmart (local store) had a few, but with manufacturing dates somewhere between 2016(!) and 2020. So I'd be getting only 2-6 years out of them, no thanks.

What would be a good online source (in the US) that has high turnover so I won't get a shelfwarmer?

Thanks!

I've been experiencing a weird issue with my Nest for a little while now, wondering if anyone else has had the same problem and if there might be a known fix? More than half the time when I change the thermostat's setting via the phone App (from Off to Cool, or Heat, or vice-versa) the thermostat won't respond to the command and then shortly after it will take itself Offline. The only way to get it to respond is to physically walk into the room and let it wake up to seeing a human face, at which time it comes back from Offline and starts heating or cooling. Probably time to replace it but wondering if anyone else has ever dealt with this same problem? Thanks!

I have three nest thermostats. One is at a second home and suddenly went offline. I tried all of the supposed Google quick fixes. Which took quite some time. Nothing fixed it. When I contacted Google support they supposedly ran some diagnostics on it and said it had a hardware problem and they would send me a replacement. It wasn’t online so the diagnostics weren’t possible. They would put a $250 hold on my credit card and send me a new one which I would receive in up to ten business days. Or I could return the defective one to them and they would send me a replacement. However, I see where others (many others) have had the same problem and the replacement was a used refurbished unit.

Needless to say but the Google support is pathetic. I wanted the unit expedited to me but they would not do so. I had to travel six hours to provide them the serial number which I really don’t think they needed. Six hours back and then would have to repeat again for a total of 24 hours travel. They are aware the have a bad product and are doing their best to hide it from us. I am replacing all three of my nest thermostats with a different brand and will never buy anything that Google sells again as they have very poor support and don’t really care about taking care of the customer.

Don’t waste your money because when you have a problem and you eventually will, Google support which works out of a boiler room provides no support and just wastes your time. And of course no supervisors are available to make any exceptions.

The room temp shows 71°, and thermostat is set at a lower temp (63-65°). However, the heat still comes on at the lower temp and I cannot figure out why for the life of me. To turn off the heat, I have to manually adjust the temp lower. I noticed there is an auto-schedule that appears to be pre-set? Is that the reason?

I have £100 store credit to spend at Google, and a 20% voucher, meaning I can get the Thermostat for around £60. There's not much else I need from the store so I'm just trying to spend the money.

I live in a relatively new build (last 10 years) and have a combi boiler with a wall mounted thermostat. I have a Pixel phone (hence the store credit) and speakers and Google TVs in every room. So I'm fully in the Google bubble. I also use Philips hue lights, and have smart plugs. So I like voice commands, automation etc.

I see there is recently a Gen 4 released, but not in the UK.

I travel a lot for work and so being able to turn the heating on to protect the flat when I'm away and it's extra cold is something I think would be handy. But due to this inconsistentce with when I'm away for long periods of time, I'm not sure if the learning feature is much use. Also, it would be in the hall, so sensing if I'm home or not would need to be turned off.

But I can ask Google to turn the heating on, right?

So yeah. Would this be wasted on me?

I have not had this issue in the past and have checked all WIFI connections. Everything is connected but for some reason my nest app is saying that the thermostat is offline. When I go to the thermostat it shows it is connected to my WIFI. I noticed there was an app update a week ago, is anyone else having this issue?

As the title says I was taking my doorbell down to charge and I dropped it perfectly onto the lens, shattering the lens and rendering my lovely doorbell useless.

Has anyone gone down the rabbit hole of fixing it?

I’ve checked everywhere I can to see if there are replacement lens caps or camera modules and there is so little info online about this! Would appreciate help!!!

I've tried google tech support twice and have had a furnace tech at my house troubleshoot. The humidifier on my furnace is connected the "*". I have tried other connections as well. On both tech calls with Google they said they would call me back as there is something wrong with the app and an update is coming. It's been two months and no callback or update. Now that it's winter I'm worried about my wide plank flooring. Can someone help me out or is the Nest 4 just glitched?

In settings/thermostat/wiring when I click on the asterix nothing happens. That's what has the tech support people confused. See link:

https://photos.app.goo.gl/wzWsF829JLkink2bA

Just as title says I go to try and update my thermostat and it will get to max of 11 percent and then say, “Download failed. Device will try again later.” Any support would be appreciated thank you!

Can I set up a Google thermostat, without wifi, if I only want it to act as a programmable thermostat? I see their website mentions wifi is needed, but I suspect that is for updates, and I'll likely not update the software since it will never be exposed to the internet. I have read sources that suggest wifi is not needed but want to confirm. Thanks.

First winter with new Bosch heat pump and have oil furnace as secondary heat source. System is set to use oil at 30 degrees F or below. Temps just started to dip to that level here in souther New England. However, the system doesn't seem to be defaulting to oil when in "preheating" mode (it actually doesn't seem to be using either as the compressor doesn't kick on either). If I set the temperature manually (i.e. override "preheat"), then it seems to work OK. What could be going on?

I'm in the process of completely converting the Duotherm control system in my old RV to being controlled by Nest thermostats (as well as a few 24vac relays and contactors. I actually have everything working but my question concerns the 24V AC supply to the Nest. I need to generate that voltage from a 24V DC source. I have tested some of the cheap (~$2) converter boards from China and they seem to work but they generate square wave AC. 24V AC Sine Wave converters are MUCH more expensive. So does anybody have any documented knowledge on if the Nests can deal with square wave AC or if they ultimately require Sine wave AC?