/r/Hue

Photograph via snooOG

This reddit is about Hue Lights. Before that it was about Brazilians laughing at things. Please see /r/ModCoord and /r/Save3rdPartyApps.

Philips Hue Reddit Community

Rules

  1. Posts must be about the Philips Hue lighting system.

  2. Please be respectful to other users. Don't use derogatory or offensive language.

  3. No low effort posts. This includes memes or posts of Hue boxes where the poster is not looking to incite any meaningful discussion.

  4. Don't spam. We do allow clear and responsible self-promotion of Hue-related products as long as the poster doesn't abuse this rule. We will review accounts posting a lot of "deals" content as well.

  5. Please flair your posts approriately.

  6. No affiliate links allowed.

FAQ

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Developers

/r/Hue

258,728 Subscribers

1

Does the Hue Infuse Ceiling lamp work in a regular Light Box?

Basically the question. I'd like to get a few of these for the rooms in our house to replace our boob lights.

They are all mounted over a recessed cillindrical light box by two screws. The hue instructions are horrible and don't explain if this is possible, or if is end up drilling holes in my ceiling?

0 Comments
2024/04/12
01:49 UTC

1

Canadian Adapter for Philips Hue Play power supply (the slide in part)

Canadian Adapter for Philips Hue Play power supply (the slide in part)

Hi Everyone,

I have moved from London to Toronto recently. Therefore I need to change the slide part from UK version to North America version.

Does anyone have any of the North America specific adapters for the Hue Play power supply? I can send my UK one to you.

Thanks and regards

0 Comments
2024/04/12
01:36 UTC

1

Best settings / gear to work with retro consoles?

Hi all, I’ve been dabbling with trying to get retro consoles to be in sync with the hue. Any tips or advice? I use an elgato capture card, virtually every system, and gaming monitor to play through my pc. Any help is appreciated

0 Comments
2024/04/11
22:30 UTC

1

Hue Play Gradient PC lagging

Hello,

I installed the lightstrip on my 240hz 1440p PC monitor two days ago and i cant fix the input lag.

It does not matter which game i play. The lag is also there while browsing.

I tried all the different modes in the Hue Sync PC App with no success.

Is there some secret setting or is it due to technical limitations with 240hz Monitors?

Thanks guys!

1 Comment
2024/04/11
22:14 UTC

1

Can't find a wallplate?

Been slowly converting my home to Hue over the last few years.

I've been looking for a double-gang wall plate for the switches by my front door, which control the A) Outdoor lighting, and B) The living room ceiling lights. I would like to have a smart button switch, and a dimmer remote, installed where the existing switches are.

I've checked Etsy, Amazon and Google, and for the life of me I can not find a a wall plate that hosts a smart button and a dimmer on the same plate.

Would anyone have any referrals? I'm in the US.

0 Comments
2024/04/11
20:39 UTC

2

Samsung Hue TV app not sync after turn off TV and on again

Ey everyone.. finally the Hue app is available in the store on my Samsung TV! Excited i installed it and it works.. but.. When i turn the tv off and later on, it doesnt sync anymore.. it stucks on a settings of different light collors. After a reset on the Samsung tv it works again. But again, after turning it off and on again. It says it sync, but again it stucks. Somebody use the Samsung Hue app and have the same issue?

1 Comment
2024/04/11
20:09 UTC

1

Hue lights as wake up lights, without WiFi?

I'm using the app "Sleep as Android" and before my alarm goes off, the hue lights turns on to simulate sunlight and when the alarm goes off the room is very bright already. But sometimes I forget to turn on my WiFi on the phone, and it won't work.

Can I fix this somehow? Could the lights be controlled just from the internet on my phone?

2 Comments
2024/04/11
19:55 UTC

1

Hue sync box not working

Hi, I try to use my sync box again and it decides to not work. I try to reset it, to lower to 1080p my resolution. Nothing works. Any suggestions to make it work ?

Thank you for taking the time to help me.

0 Comments
2024/04/11
19:36 UTC

0

Smart plugs - peoples "Smart" ideas.

Hello,

feel free to post your ideas on how are you using your Smart plugs from hue or any other companies.

Maybe I can finally use them too somehow.

3 Comments
2024/04/11
18:59 UTC

7

New api endpoint: grouped_motion

I noticed the other day that a new update event was being sent along with any motion sensor update event: grouped_motion. Here is an example message:

{
    "id": "902fbe88-9ec5-4e99-910f-47c349b2a809",
    "motion": {
        "motion_report": {
            "changed": "2024-04-11T17:43:58.227Z",
            "motion": true
        }
    },
    "owner": {
        "rid": "08730f04-c3d5-43d1-bbf9-caeddb4319de",
        "rtype": "bridge_home"
    },
    "type": "grouped_motion"
}

You can also hit the API endpoint:

get https://{{host}}/clip/v2/resource/grouped_motion

{
    "errors": [],
    "data": [
    {
        "id": "902fbe88-9ec5-4e99-910f-47c349b2a809",
        "owner": {
        "rid": "08730f04-c3d5-43d1-bbf9-caeddb4319de",
        "rtype": "bridge_home"
        },
        "enabled": true,
        "motion": {
        "motion_report": {
            "changed": "2024-04-11T17:35:46.512Z",
            "motion": false
        }
        },
        "type": "grouped_motion"
    }
    ]
}

I'm assuming that the grouped_motion is to assign multiple motion sensors to a zone, but I really have no idea. I haven't tried adding a grouped_motion either. I didn't see anything in the API documentation or in the official android app. Anyway, thought it was interesting! (okay, honestly, it broke my custom code since it was an unknown message and I'm too lazy to make my code robust.)

1 Comment
2024/04/11
17:50 UTC

1

Surimu rectangle panel

Hello, I am upgrading my kitchen lights and was thinking about putting a single surimu rectangle panel in the centre of the room.

My kitchen is a simple rectangular room of 25 mq (270 sq ft) and with a ceiling height of 2.7 m (8 ft 10)

Will it be enough? Since my ceiling isnt very high I would like to not use track rails or hanging lights and I cant mount recessed lights in the ceiling

Thanks for your answers

2 Comments
2024/04/11
10:03 UTC

1

Anyone installed the recessed lights themselves? Wondering if I need the "canned" or "canless" version?

9 Comments
2024/04/11
04:54 UTC

1

Controller to 6pin adapter prongs not going Into starter light strip plug?

Heya. Anyone else buy the Litcessory controller to 6pin adapter and find it’s not quite plugging into the starter light strip plug? It goes in just alittle and powers up but it’s not secure. Is my 6pin connector pins defective? Maybe tooooo large by a tad?

0 Comments
2024/04/11
04:13 UTC

0

WHY DO I NEED TO CREATE AN ACCOUNT FOR MY LIGHT BULB

I hate the internet

39 Comments
2024/04/11
01:52 UTC

7

Samsung TV Hue App Stuck

Does anyone’s hue app on new Samsung tv’s just do nothing? I can only open it and hit leave and that’s it no matter if I delete and reinstall it doesn’t do anything!

5 Comments
2024/04/11
01:12 UTC

2

Two bridgets in two different locations

Help! I recently bought a new home and I want to install a new bridget with all a new set of lights. In the old house (let's say) I have a bridget and it corresponding set of lights. But now it came to my mind how will add this new bridget in this new location which is miles away from the old location using only one single Philips Hue account since the new place it will be empty most of the time and need to remotely control it. Thanks a lot if you read till here!

4 Comments
2024/04/11
00:51 UTC

2

Philips Hue bulbs conflict while using the PlayStation 5

Here are some details regarding the issue: About a week ago, I received my PS5. It was great, but I noticed a very odd occurrence. I do not know if this results from the last update from Phillips and a conflict between Philips and PS5.

Each time the PlayStation 5 is on, the Philips Hue app cannot connect to the bulbs. I rebooted the Phillips base, the PS5, and the router. I uninstalled the Phillips app and reinstalled it. I even reset the Phillips Bridge. All with no luck.

I'm posting this in multiple places, hoping to get some help. Has anyone else encountered this issue? If so, please share the steps you took to resolve it.

EDIT 1: I switched the PS5 from 2.4GHz to 5GHz and restarted it, and it seems to have fixed the issue. I'm gonna work on getting it wired soon, but it's gonna take a bit longer since my router's upstairs due to some water in the basement. Thanks a lot for your help, though!

3 Comments
2024/04/10
19:54 UTC

2

Automation for motion sensor.

Hello, I am looking for automations for my hallway room.

I want the sensor to turn on the light between 11:59 PM and 4:45 AM to 10% light, and from 4:45 AM to 7:00 AM to 100% if there's motion detected. Any possible way to do so? Since hue app doesn't allow me to change the "end" time, I see no possible way to do that automation

7 Comments
2024/04/10
18:57 UTC

1

Philips Hue Smart Recessed 5/6 Inch downlight connector

Hopefully someone can assist. I got a set of Philips Hue Smart Recessed 5/6 Inch LED Downlight - White and Color Ambiance Color, but i dont have the orange plug to e26 adapter. Anyone know where i can get this adapter or info on the type of orange plug it that is used? I tried contacting philips directly, but they were unhelpful and dont sell the adapter.

5 Comments
2024/04/10
16:24 UTC

1

Hue LED Light Strips - Silicon Removal?

As the title says, I am trying to re-use some aluminum diffused channel I have. I am about 2-3 mm too large to fit in the channel, if I were to remove the silicon "sleeve" it would fit.

As anyone done this before? I see the copper traces on the back but wondering if I can just insulate the back of it before placing.

1 Comment
2024/04/10
14:21 UTC

5

How to fix: Lights coming on randomly

This just started a few days ago. They come on in the middle of the night in the bedroom (2 days in a row now). That’s fun. Also, they’re on when I get up in 2 other rooms. At least these are really low and not full brightness like the bedroom. I didn’t change any settings before this happened, basically the same settings for the past few years. Unplugged the hub, checked the app for any automations. All seemed ok. What am I missing?

10 Comments
2024/04/10
13:30 UTC

5

Hue Sync TV App for Samsung TVs – No longer working after reinstall

Hi Hue community

Long time Hue user, first time poster in the sub. Long post ahead, but for those having this issue I hope you will relate with it and help us find a solution.

I, along with u/Forward_Data_9511, have recently been experiencing an issue with the Hue Sync TV app for Samsung TVs since reinstalling the app on Sunday evening. I am posting this here in an attempt to see if anyone else in the Hue community is experiencing this so we can collectively add to the open case we have with Signify to help get a response.

TV model: Samsung S90CD (u/Forward_Data_9511 has an S95)

TV OS: 1310.3 (latest)

Hue app version: 1.4.23 (latest)

Issue:

I had recently purchased a 65” Samsung S90CD last week for the sole purpose of using it with the Hue gradient light strip, and ultimately other lights, while watching movies and gaming. After initial setup of the app from the Samsung app store, the app worked perfectly. I was able to connect it to my Hue system and paid the $129.99 to get it going.

However, on Sunday night, I realized that Samsung’s setup app had logged me into my personal Samsung account, when I wanted the TV to be logged in to my family’s Samsung account so we can all use the app to control the TV if needed. I reset the TV (only way to switch accounts) and logged in to the family Samsung account. Once I loaded the new account and tried to use the Hue Sync app, it would no longer get past the “Philips Hue” splash / loading screen. The loading screen stays on for approximately 4 minutes, before ultimately popping an error saying “Something went wrong. Please check your internet connection and that you are signed in to your Samsung account on this TV” with options of “Try again” or “leave app”. Hitting try again then gets you a spinning blue circle that brings you to the previous error over and over every 2 minutes.

I have verified multiple times that the Samsung account is logged in (with the right one I bought the app with) and that there is internet connectivity. All other apps on the TV work just fine.

At the time, this loading screen was purple. I tried many different troubleshooting steps (I’ll outline them all below), but ultimately figured that I had messed something up because the original purchase of the app was on my personal Samsung account vs. my family account.

Given that, I figured the best thing to do was to again reset the TV and set it back up using my personal Samsung account that I had originally logged in to the TV with and set up the Hue app.

Unfortunately, when I went through these steps, the Hue app STILL would not get past the loading screen, however this time the loading screen was grey vs. purple (I am not sure if this has anything to do with anything, but am trying to document it all). At this point I was very frustrated, but took to Google and Reddit some more to try to figure this out.

Research and Troubleshooting Steps:

There are some other threads on the subject, but ultimately unhelpful, notably this one in the Samsung S95B sub: https://www.reddit.com/r/S95B/comments/14tez3w/hue_sync_app_not_working/ where I found u/Forward_Data_9511 was having the exact issue I was. Both of us have tried the following trouble shooting steps ad nauseam, and have both contacted Samsung and Hue support to no avail so far. At this point I think it may be a server-side issue on Signify, but I am hoping this post can identify anyone else having the issue with the Hue Sync TV app after recently reinstalling, and collectively we can call to Hue support (US number - 800-555-0050) to report this for a quick fix.

Troubleshooting steps followed so far:

  • Selecting “reinstall” on the Hue app from the Samsung app store app settings menu
  • Deleting the app completely and installing again from the Samsung app store
  • The above steps but in between, pressing and holding the remote power button to “cold boot” the TV
  • The above steps but additionally performing a “device care” cleanup in settings > support > device care
  • The above steps but in combination with unplugging the TV from the wall for several minutes
  • Factory resetting the TV (but staying logged into the Samsung account I originally purchased the Hue app with)
  • Switching between wired and wireless connectivity from my router
  • Moving the Hue bridge to my mesh network satellite to the router and vice versa
  • Logging in to my Samsung account to remove the TV as a registered device and then resetting the TV to log in again
  • Logging into my Hue account to remove all paired devices and set it up again
  • Calling Samsung support who had me do some of these troubleshooting steps over again
  • Calling Hue support who has opened a case, I have sent them detailed emails on this and pictures of the errors at support.hue.syncapp@signify.com. The representatives on the phone have said they've forwarded on to their developers for review.

As I said before, I am hoping this detail on the issue we’re experiencing can help us find others experiencing the same issue so we can push Hue for a fix with calls and emails. I will update this thread with any other information to help others in the future.

Thanks.

10 Comments
2024/04/10
12:01 UTC

3

Can't connect Ledvance Smart+ Compact Outdoor Plug to Hue app

Hello!

I have a Ledvance Smart+ Compact Outdoor Plug that won't appear in the Hue app. I can add it in the Ledvance App and I can add it to Google Home, but whatever I do I can't get it to show up in the Hue app. I have tried resetting it multiple times and also tried Touchlink. Has anyone else managed to get it to work? Any tips? Thanks!

https://preview.redd.it/15b4fv7wwltc1.jpg?width=768&format=pjpg&auto=webp&s=047e0fee51e456cb82f048ce30fac87ae9cb8673

Link to product description:

https://www.ledvance.com/consumer/products/smart-home/smart-home-products-with-wifi-technology/smart-home-components/compact-outdoor-plug-with-smart-socket-to-control-non-smart-devices-with-wifi-technology-c141298

2 Comments
2024/04/10
07:44 UTC

1

Automation on demand with hueDirect

I’ve set up a ‘go to sleep slowly’ fade automation with hueDynamic. It works on one of my devices - a long press on a button.

How can I set up the same automation and store it in the app so I can just start it in the app whenever I like?

Thanks….

0 Comments
2024/04/10
06:51 UTC

4

Are Hue lights low-latency and reliable enough for creating games or music-reactive art?

I'm a game developer and art installation developer. I need to control an array of dozens of lights 100% reliably and with minimal latency.

For example, a possible use case would be making the lights flash along with music. There couldn't be too long of a delay, and all the lights would need to respond 100% of the time or else the effect would be ruined.

Does the Philips Hue light bulb fit my needs, assuming I'm using the bridge and a server that's sending commands to it? Does the reliability or latency decrease over time?

18 Comments
2024/04/10
04:03 UTC

1

Can't turn the light on after turning it off from the remote

I have this lamps + bridge + dim switch remote controller I've recently installed.

Everythings seems to be working fine from the mobile app.

The issue comes when I turn the light off from the remote controller. Once done, I can't turn it back on unless I do it from the app or from the main switch (off-on, the non phillips provided switch, the one that goes in the wall)

Could be a faulty remote?

3 Comments
2024/04/10
00:00 UTC

0

Multiple Sync Boxes Help

To anyone with multiple sync boxes in one home:

Hello, in the past, all of my syncing activities for my gradient setups have been done through the Hue Sync App.

I have two sync boxes (one in the living room, one for master bdrm), both were under the same account, and on bridge on the same network. While they weren’t able to operate simultaneously, they had no issues working independently and I could easily toggle between the two sync boxes and entertainment areas within the Hue Sync App, to access controls.

Now that everything is moving over to the Hue app, and sync controls are accessible through there (I know the controls have been there for a while but I always ignored because it never worked when first debuted), is there still a way to swap between multiple sync boxes on the hue app, or can I only control one sync box on there? Trying to avoid purchasing another bridge, as I never needed two in the past.

5 Comments
2024/04/09
23:00 UTC

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