I finally got a camera setup started. I'm using Blue Iris. It's a little confusing to setup, but it works rather well. The next thing I would like to do is to get blue Iris triggers to enact home automations.

There is a plugin, but it is labeled legacy and asks for a registration (unless I am doing it wrong).

Anyone know how to get these programs to talk to each other?

HomeSeer has just released a new firmware update for the SmartStick G8 that includes the latest Z-Wave serial API library from Silicon Labs. This new version improves performance and reliability, especially for larger Z-Wave based systems.

Details, instructions and downloads are available in our blog post: https://homeseer.com/new-smartstick-g8-firmware-now-available/

Anyone have a reliable solution for home energy monitoring? I was using Aeotec's HEM Gen5 since 2016 and the unit recently started reporting bad data. I bought a new one on Amazon and it was having its own issues, so Aeotec suggested I do a return and get a fresh unit. I did that and the same issues arise. (essentially the amps, watts, and kW hours all jump randomly and then return to their "normal" values). Aeotec has no idea, but it appears to be a bug in the newer units. I don't want to keep futzing with it, and would rather get a reliable unit that I can integrate into HS4, either Z-wave or WiFi.

Kinda tired at the moment and maybe I am missing something but... While I have no trouble controlling smartthings devices using my homeseer interface... Is it possible to control a zwave/zigbee device installed on my homeseer using smartthings app? So far it appears to be only one direction... Smartthings plugin adds a device to homeseer.

Followed the migration guide from https://docs.homeseer.com/products/migrating-from-z-wave-to-z-wave-plus but when after I clicked CONTINUE in step 11, I got quite a few errors such as:

• install_zwave_js_ui: Downloading ZWave JS UI version 9.17.0
• install_zwave_js_ui: Exception setting "SecurityProtocol": "Cannot convert null to type "System.Net.
• install_zwave_js_ui: SecurityProtocolType" due to invalid enumeration values. Specify one of the fol
• install_zwave_js_ui: lowing enumeration values and try again. The possible enumeration values are "S
• install_zwave_js_ui: sl3, Tls"."
• install_zwave_js_ui: At line:1 char:31
• install_zwave_js_ui: + & {[Net.ServicePointManager]:: <<<< SecurityProtocol = [Net.SecurityProtocolT
• install_zwave_js_ui: ype]::Tls12; Invoke-WebRequest -Uri 'https://github.com/zwave-js/zwave-js-ui/re
• install_zwave_js_ui: leases/download/v9.17.0/zwave-js-ui-v9.17.0-win.zip' -OutFile 'zwave-js-ui-win.
• install_zwave_js_ui: zip';}
• install_zwave_js_ui: + CategoryInfo : InvalidOperation: (:) [], RuntimeException
• install_zwave_js_ui: + FullyQualifiedErrorId : PropertyAssignmentException

I'm using an old version of HomeSeer (2.3) and I've forgotten both my username and password. Does anyone know how I can recover or reset these credentials? Specifically, where does HomeSeer store user data, and is there a way to access or reset it directly?

Greetings, I recently upgraded from the SmartStick+ G3 to SmartStick+ G8 and migrated z-wave devices successfully via restore to z-wave plus (beta) plugin. I have a couple of devices that have been imported successfully but do not work correctly in events. I suspect the issue resides in the beta z-wave plus plugin, can I run both z-wave plus and z-wave (non-plus) versions at the same time? My guess is these issues might get worked out in future development of the z-wave plus plugin etc.

I finally got fed up with Homeseer, and made the switch to Hubitat. Holy cow, I'm never looking back, and I wish I started with that in the first place.

During my 14 months with Homeseer, I had nothing but problems with all their products, and I say this despite being a very technically-minded, big ol'nerd:

-Devices would drop off the znet and have to be re-added every few weeks.

-Battery powered buttons would drop off within days, and have to be factory reset in order to get them running.

-I had six WX300 switches die in a cascade over the course of six months. Customer service remoted in, and found that the diagnostics would show that the switch worked, but it wouldn't actually control the load, despite having worked for months. I got so frustrated that, as a sanity check, I had an electrician come out and check my power, and make sure I had wired everything correctly (despite doing various electrical work my whole life). When I asked customer service to send the replacements via faster shipping, because I was leaving in two weeks for a deployment, they said "sure!", and then sat on the order for ten days, then shipped them despite me telling them to hold the order while I was overseas. My kind neighbor saw and picked up the package for me, otherwise it woud have sat outside in the rain for months.

-Customer service would also just sit on messages and requests in their internal message box for weeks, and it would take an hour on hold to get ahold of someone to address the issue.

-The authorization for the Tuya wifi smart plugs they sell would de-authorize itself every couple months, and need to be reset.

-I would have to power cycle the znet before and after adding every single device.

-I spent hours on the phone with customer service for various other issues, and the online documentation for HS4 is hot garbage.

And that's not to mention the final straw, which was the bait-and-switch of requiring a subscription to make voice integration work. I got back from a long trip and found that the voice commands I'd used for a year didn't work. I didn't even try troubleshooting, because I'd had enough. I bought HS4Pro, the znet, and paid ~$40 for the Sonos integration plugin so that I'd never have to have a subscription or be reliant on the cloud, so, no thanks.

The one good thing I'll say is that the technical service rep, Tyler, was super helpful, patient, and knowledgeable once I was able to get him on the phone.

I was tempted to try Home Assistant, which still sounds amazingly capable, but automation isn't a hobby for me and I didn't want to have to study just to make my lights come on when I walk up the stairs. Instead, I bought the Hubitat C8 and was up and running in no time. The rule engine takes a bit of getting used to, but they have easy-to-find instructional videos that actually show you how to build rules for different use cases. The GUI layout is so much more intuitive, and they don't bury commonly used features within similarly named menus like HS4. All my switches, plugs, and battery-powered buttons stay connected, and voice integration works great, without any subscription BS.

Different vein, but I also recently bought some LoRaWAN products from Yolink, and the setup and programming was shockingly easy. I could hardly believe it after dealing with HS.

I finally disconnected my znet this week, and put it on the shelf. It's so unreliable that I'd feel bad selling it and passing issues onto someone else.

Au revoir, Homeseer.

Update/Edit 7/1/24: Solved! Will post in the thread.

After much fuss, finally got our new WiFi 6 Netgear router up and running. A little more fiddling, and everything "came back", with the single acception of our Tuya modules. Cannot get them to connect. Disabled AX on the 2.4g network, even created a no-security guest network, but cannot find how to get the Tuya app directed to a specific network. Seems there is no place to do that. Removed all of the modules, half a dozen of them, and tried to reinstall, but they simply are not found. What am I missing? Network name issues? Used the old network name, still no go.

And by that I mean integration with Alexa. Which at this point is most of it. This move might have worked a couple years ago. I don’t really begrudge them charging a nominal amount for an ongoing service. But other services are adding so much functionality.

Edit: looks like equiv service for Home Assistant is $65/yr. Makes me feel better about just paying for the HomeSeer service rather have to re set everything up.

Hi, hoping someone can explain an easy way to make a virtual device into a one shot, ie once its turned on it turns itself off either immeditley/after a time delay or on set conditions. I can do this in events but is scripting better ? one line of code possibly?

i just bought this hometroller pi g3. i am unable to login to both the ip address and through the linux ui on the pi itself. any ideas? i would like to be able to use this. any help is appreciated!! thanks

I appear to be doing this the wrong way :)

I'm fed up with the unreliability of HA so want to give HomeSeer a go, I have my ZigBee stuff working but cannot get tasmota flashed devices to appear.

I have them configured to point at Homeseer, I can see it making topics but I cannot get it to appear as a device.

Anyone able to offer some advice / insight?

TIA

I have been a loyal HomeSeer user since version 1, but the recent decision to cut off free access to MyHS (particularly for voice assistants and IFTTT) is my final push to move to Home Assistant.

While I understand that Homeseer is a for-profit company, but with ever-growing number of home automation platforms and options, it seems management should be seeking to expand or, at minimum, retain loyal customers rather than make the platform a less attractive option.

We already have to pay to license the actual HomeSeer software, and version upgrades, and for utility software (HS-Touch, Z-Seer, Z-Flash, etc) and, to do anything beyond simple automations, we also have to pay for additional plug-ins! And, now, have to pay an ongoing subscription for cloud capabilities including voice assistant functionality and we currently have for free. And don’t get me started on support – my entire system was recently down for over a week while I interacted with tech support before eventually giving up and rebuilding a portion of my system.

In contrast, Home Assistant is free open-source software with thousands of free integrations and add-ons, and a huge user base for support. There are also free fully-functional mobile and Windows client software. And, last year, a HUGE push (“Year of the Voice”) for voice integration (including localized voice assistant and an incredible TTS option). HA also has a paid cloud-access option, but the cost is minimal and it is optional for voice, etc. – not an issue for me, since everything else is free!

HomeSeer, in my opinion, is still an easier platform to get started with and use but with the immense availability of free integrations for HA and support for newer/emerging technologies they seem to be going in a more viable direction than trying to milk existing customers for additional money on a service they already have for free. Coupled with the fact that HomeSeer has hitched it wagon to Z-Wave, arriving late to the game with Zigbee, and seems to be ignoring Matter/Thread completely.

Please don’t get me wrong – I have been a fan of HomeSeer for a long, long time and it certainly has its advantages in many areas. But as HomeSeer has provided their reasons for the change, I’m providing mine.

EDIT: Per https://homeseer.com/myhs-changes/

Starting March 12th, support for voice and app integrations will be available exclusively through our MyHS Plus, PRO, and Business subscription (paid) tiers. These services will no longer be available to MyHS Lite (free) account holders.

March 12th, 2024 – New accounts require Plus, PRO, and Business plans to access voice and app (Google, Alexa, and IFTTT) integration through MyHS. Existing MyHS users with one or more registered licenses will be gifted 2 months of the Plus plan for free. To avoid any disruption to your smart home experience, we encourage you to log in and finalize your subscription choice before May 11th.

May 11th, 2024 – All accounts require Plus, PRO, and Business plans to access voice and app (Google, Alexa, and IFTTT) integration through MyHS.

Man! this thing is a headache! And the HS Software is just so terse that it is making life really difficult.

I'm trying to get this thing to consistently trigger when it sees motion and then flash some lights (I really wish there was a light flashing script built in). I managed to get it to work once, but it won't trigger again... When I had it kind of working it would also give me a lot of false positives. It's not helping that most of the settings seem to be kind of hidden in the HS menus.

I could really use some help figuring this out; the guide is almost useless for fine tuning this.

​

EDIT: It looks like it is not resetting after it triggered Motion

EDIT #2: Errors list: ERROR : POST to page failed , [lock up] Firmware Update Status: Receiving... ... ...

This software is so slow and buggy I cannot tell what it is doing, if it locked up and recovery from this is just awful!

​

SUCCESS!!!: Process, though not sure what is actually needed:

1. Relocated the device to 2 feet from the Hub and re-optimized the connections
2. Factory reset
3. Joined as unsecured
4. Renamed the Update File to HSM200.hex
5. Plugins>Z-Wave>Update
6. Just after uploading the file and before I pressed the Start Button, I pressed the button the side of the HSM200 and it started flashing yellow.
7. Press the start button and watch.
   1. May require hammering at it. Took me several times before it completed, but you know it is trying when you see progress numbers.
8. It flashed Yellow until it was done and then it rebooted.

​

Now I'll see if the phantom positives are still happening. Thanks everyone for helping!!!

​

We’ve got a lot of irons in the fire for 2024 and the year has only just begun! In this blog edition, we’ll be focusing on two exciting developments. Our MyHS service is getting a major update and our new Zigbee Plus plugin has sailed though beta testing and is finally released! Read more about this in our latest blog post: https://homeseer.com/myhs-zigbee-plus/

Hello all.

I need to transfer my existing HS4 Windows 11 setup to a new pc, also running Windows 11.
I have read that the best way is to install HS4 on the new pc and then simply copy the entire HS folder in the "Program Files (X86)" directory over from the old pc to the new one, a folder of about 1.2GB

Has anyone had experience using this method? Any comments or advice?

I have 2 Z-Net's legitimately purchased many years ago. Both devices are dropping off the network on a regular basis with one doing it quite frequently. I understand that it might be a bad SD card. Is it as simple as copying the content from the old SD card to new SD card in order to replace a possible defective SD?

I have my old tried and true HomeTroller Zee S2 that obviously due to its age has a much older Raspberry Pi for its hardware along with a the GPIO header addon that provides wifi (and assuming zwave) functionality. Is it possible to upgrade the Raspberry Pi to say the 4 that has built in wifi and still use the GPIO add on for the zwave. And is there a download of the homeseer image that would work with the Pi 4 or would this be a complete build up from scratch and buy a new license?

Is the HS-WX300 the only wall switch HomeSeer sells? I haven’t had to replace a switch in 2 years but need to now.

I think I've buggered up my HS setup. I've moved my house around a bit, added a couple of rooms and am trying to straighten the whole system out again. To complicate this, it's pulling Phillips Hue info from the Google. It's also my first install, so, I am sure I have full of crap.

I'm not sure what messed up what, but it says I have almost 600 devices/features and I am seeing some duplicates. I'd like to clear it and set it up again, but I don't want to re-register all those z-wave devices.

Is there a way to reboot the system and re-build it without having to re-register the z-wave stuff?

Is anyone using the Tuya plug-in having huge lag with devices communicating with HS? The lowest polling interval is 1 minute. Does anyone know how to get HS updated quicker from a Tuya device?

I just tried to update my Homeseer Mobile app in Google play, because it's been acting funky, but when I search for the app I get the response, "Looking for Homeseer Mobile? This app isn't available for your device because it was made for an older version of Android".

Are there any plans to make it available on newer versions of Android?

Edit. My phone force updated this week to Android 13, and I have HS mobile version 1.1.13

Hello. I am struggling to figure out how to add a room or floor to Homeseer. How do I add a room or floor? Thank you

I am running a hometroller pi with insteon hub. The setup works fine. I want to replace my insteon thermostat with a 2gig STZ-1 Z-wave plus thermostat.

Has anybody created a similar setup? I just want to make sure the Z-wave thermostat will work.

I need a good smart dead bolt that will report its states to the HomeSeer. Any reps or peeps have any good recommendations? I was looking at Yale, but wasn't sure...

I've got a HS-WX300 set up via Home Assistant in my kitchen controlling the light over my sink. It's in smart bulb mode (Param 37 - Control Load with Paddle = Disabled) since the light is a Philips Hue downlight and everything works fine. The bulb gets power, the paddles send events to HA, and I've got automations that handle on/off and color changes.

But, when I lose power at home (or flip the breaker on that circuit), the HS-WX300 comes back up after power is restored and it's still in smart bulb mode, but the LOAD is turned off instead of on. At this point my bulb has no power and obviously doesn't work and the only fix that I've found is to:

1. Turn off the HS-WX300 switch.
2. Turn off smart bulb mode (set Param 37 to Enable)
3. Turn on the HS-WX300 switch.
4. Verify that the light has power again.
5. Turn on smart bulb mode (set param 37 to Disable)
6. Turn off the HS-WX300 switch.

At that point it's back in sync and everything works fine again.

It seems like I must have done something wrong for it to be working like this... anyone have an idea about a fix?

Guys

I'm inheriting a home that is current using Control4. The dealer has quoted me $22K for getting things "back in order"...Ykes!

I've noticed that there are many devices that are Homeseer compatible. First question to start...

1. Homeseer Plus or Pro? What are the main differences between the two devices?

Thanks for any help.

Ed