I got a fossil gen 5 for my dad about 2 years back and for the past 2 months or so it has completely given up. The side buttons and the touch have stopped working. I dont think its the buttons per say, its just lagging so much that nothing happens no matter what you do. If you hold the middle button, it shows the options to restart or power off, which i have tried several times but its still the same. Honestly, I feel its such a waste of money. A low end watch like boat or boult would have given better performance I feel. And it has always been laggy and glitchy. Its not something we started observing 2 months back. Then, it completely gave up. You can either watch the clock on your watch for 3 hours, coz thats how long the watch lasts after a full charge, or throw it in the bin because it serves no other purpose. I tried contacting Fossil multiple times for it but they’re absolutely unhelpful. Any idea what can i do with this watch?

Ever since the update last year or something, I have not receive notifications. I deleted the app and restarted it, and it only works for a short while before not receiving. I downloaded previous versions of the app, and I can't seem to find one that can load my notifications. Anyone else experiencing the same thing? Do you know which version allows us to see notifications once again and updates out watch with a vibration when connecting to the app?

I have not been able to find anything through the app, please let me know if you have any white backed templates with four dials. Its seems they can still be downloaded but not created!

Is it repairable ?

I have a fossil hybrid hr collider which I've had around 4 years. The hour hand has recently stopped moving and won't adjust even in calibration.

I contacted fossil who have advised they no longer repair watches and can only offer me a discount on a traditional watch.

I moved to this watch from a pebble due to the e-ink and smart functions and I don't really want a traditional watch or a full smart watch.

I'd like to get this repaired - does anyone know if I have any other options?

I live in Australia

Yesterday I dropped my apple watch on the tile floor and knew immediately based on the sound that I'd be looking for a new one later that day. As I started searching I took a long look at my usage patterns and wondered if I should branch out a bit. The apple watch was a work gift and honestly the only things I used it for was tracking walks/runs, seeing if I got a slack/message, and occasionally wearing overnight to track sleep. I'm a tech enthusiast but minimal watch user, I just prefer my phone for almost all of those tasks.

I'm also a big fan of E-Ink screens, even getting very close to trying out an E-Ink phone, but the tradeoff was just too high. A co-worker has the Fossil Gen-6 Hybrid and that's what tipped me off. However as I've done more and more research it seems like this is just an all around bad idea.

The only watch that seems available is the CZ Smart Hybrid, which I think looks fine, but I'm terrified of the horror stories I'm reading that the thing won't stay connected. Being a tech guy I'm happy to try creative solutions, back in the fitbit versa days I coded my own watch face to include my google calendar before those things were common. I really enjoyed being able to make your own things but I don't think this has any sort of SDK available. Gadgetbridge seems neat but it doesn't show the CZ as compatible, not with standing my phone is an iPhone and likely sinks that as an option.

At any rate, it feels like I should just leave the e-ink watches behind and move on to a vivomove or something more reliable but I figured I'd ask here first.

Hi everyone.

It's been 2 years that i bought my Collider HR and i loved it!!
Until a few ago, where my watch become useless...

I really liked to have notifications on my wrist, to control music during my shower. But these functions didn't work anymore, don't know why. I tried to uninstall and reinstall app but it worked for 1 day i think... Now, it's just a simple watch that tell me the time...
I've seen a lot of users having same issues and that Fossil Tech Managers left the company so... Is there a solution? GadgetBridge? Or is it better to change my watch?

Have a nice day

Because of server errors?

So once my standard phone is lost then I can no longer pair my existing hybrid HR with another phone? wtf

I'm measuring 38.6mm diameter for the crystal, but I don't know the thickness. My glass is scratched and I plan on replacing it with a sapphire. Has anyone worked on this model before?

Hi,

I think my last post is gone. As updated: My screen lost contrast like many others. Fridge helped for 1-2 hours. I've sent it for repair as it is 1,5 years old. After 3 weeks they told me it can not be repaired, but they offer 50% discount on the current collection. I rejected (no smartwatch available and I will never buy fossil again) and asked for a replacement or refund. Answer: As the glas has to be replaced which is not part of the warranty they won't give any refund. I could get the broken watch back or 50% discount.

Shit

I’ve tried resetting, disconnecting and reconnecting, notifications are on in my app and on the watch. My other fossil watch vibrates and receives notifications while this one doesn’t even when active.

What have I missed?

Yesterday had abit of condensation on my watch left in sun and it was fine later on but since then the face seems to be stuck and not showing any time and just showing at 9:15. When I connect the charger and connect with app it shows correct time and get sync but showing battery as 1% no matter how long i keep.

Tried removing the watch from app and re added but still same thing any idea how to fix this.

Hi everyone,I recently bought a Fossil Gen 6 Hybrid Wellness Edition and noticed a small dot on the screen, which is more noticeable when the light is on. Is this normal, or is it something I should be concerned about? Thanks!

My screen is getting blurred (losing contrast). As I read this is quite common, so I started a warranty repair. But now I am wondering what will happen, as I saw some posts here, that they ran out of parts/ watches to replace it. Within the warranty description it says in that case they offer a discount on another watch, but they stopped smartwatch business.

Any experiences what will happen and what I could do?

I ordered the Fossil Hybrid Smartwatch HR FB-01 Stainless Steel back in November 2021. A couple months ago, I was helping out with the dishes and got a little too much water on it. The watch basically stopped working. I let it dry out. That seemed to help, but now the e-Ink was washed out.

On top of that, the battery now lasted only less than 1 day with a full charge.

I contacted Fossil customer support. They paid for the shipping to look at the watch for repairs. They sent the watch back to me without any repairs being made. The apology letter read that the issue was they were missing the necessary replacement parts. In this case, they said they did not have a replacement "module."

Does anybody know what this module is? Can a new or even used module be purchased online? Is it possible for me to repair it myself? Is there anything that can be done?

Hi! I bought a Fossil Hybrid Gen 6 Machine and it arrived today and I absolutely love it. I saw some fearmongering fossil might turn off their servers, and I don't want my watch to break. However, I don't want to immediately switch to gadgetbridge either as I want to track sleep.

So, I see for Gadgetbridge you stick your email and password into some python and get a key - Will I just be able to hold onto that key indefinitely, and then choose to use gadgetbridge if/when fossil do turn off the servers? What if I factory reset the watch between now and then, will I need to get a new key every time?

I was thinking I could just get my key now, store it somewhere, and when the time comes, just install gadgetbridge then. Is this doable?

I had a 6am alarm set for yesterday and because this issue keeps happening the last thing I did last night was use the Alexa voice function to tell the watch to cancel all alarms.

It then went off at 6am this morning.

Anyone else have this issue? Anyone know how to fix it?

Anybody knows where the data - like steps, sleep, ... - is stored for the hybrid smartwatches app?

Actually I thought it's connected with the account so it's on a Fossil server. But the support tells me, they don't store any data.

How do I request my data. I wrote per contact form but there I did not get any answer. The smartwatches@fossil mail is at least communicative but is very unsupportive.

I've had my Collider HR for almost a year. After setting up the watch using the original app on my second phone, I've been using Gadgetbridge through my primary phone exclusively. I had extracted the security key through the WatchAuthenticator app on my second phone successfully and this had been working for a long time.

Two or three months ago, I suddenly noticed an "Authentication failed, limited functionality" message appearing whenever I connect to Gadgetbridge. I didn't think much of it since notifications came in just as usual.

I only realized the change when suddenly the time wouldn't adjust anymore, e.g. when going on holiday. (So it must have been after daylight savings time, because that change still worked.) Reconnecting to my second phone with the original app fixes the time instantly.

What's curious for me is, that basic functions like setting the time do not work, whereas notifications (which I'd see as advanced function) do.

WatchAuthenticator doesn't seem to be working anymore though. At least it won't connect to the Fossil servers it seems. And I've read that the python script for extracting the key seemingly isn't working either (according to reports I read).

Anyone else experiencing this? Has someone recently successfully extracted their security keys (so I know it's a personal issue) and through which way?

I've had my hybrid watch for a about 2 and a half years and a couple days ago it stopped receiving notifications. The watch name is Monroe and my phone in a Samsung S20 FE.

The date and time are correct and it shows that it's connected on my phone but music control and notifications aren't working. This happened a couple months ago and it was fixed by doing a hard reset of the watch and removing it from my phone and the app and then re-adding it. I've tried this twice and it's not working still. I'm not sure what else I could try. Thank you in advance!

Hello everyone! My dad has been trying to find a screen protector for his Fossil Gen 6 hybrid watch (44m). He specifically wants a glass or similar to protect it from hits, but not the plastic protection film. So I came here to see if anyone has found one, or can help find one.

Note: He did try a regular Gen 6 protection screen but the hybrid is slightly domed in the center.

In light of the new app update completely ruining the experience—disconnecting every few hours, deleting paired notifications, etc—I thought it'd be high time to try out the Gadgetbridge app.

The problem is, all of the tutorials I've found for Fossil Hybrids and Gadgetbridge have been for newer models with digital watch faces. My Fossil Q Tailor, on the other hand, only has the side buttons and hands for notifications.

Gadgetbridge doesn't seem to have support for mapping a button to play/pause music or to cycle through the date/last notification. It also doesn't seem to support setting different numbers on the watch for certain contacts/apps, instead focused more on setting different vibration patterns.

Does anyone know how to make the Gadgetbridge app work for my preferences? I'm a real newbie to any of this technical stuff, so any help is truly appreciated! :)

I have the Fossil FTW1180 Hybrid Neutra watch, and the battery lasts me 2-3 months before having to get the cell changed which is cumbersome and just plain stupid design choice.

If I disable all smart features, will it prolong the battery life significantly?

EDIT: After some days of trying everything (including deleting my "Login with Google" account and creating a proper Fossil one) everything started to work again.

Good evening everybody,

Neutra user here. It seems that after Pixel Feature Drop (Pixel 7a) notifications to my watch don't work anymore. When I open the Fossil app it seems that the Notification permission is denied, but it's actually granted and if I try to click on "ATTIVA" ("Activate") on the full-screen popup that comes up, it just switch back like some Settings intent just force closed. Does anybody have this issue with Pixel and/or Android 14 in general?

\"Notification\" permission granted

Wrong behaviour

I have a Retro Pilot watch. When assigning pusher controls I can get volume up and down to work, but not music control. I'm using a Galaxy Z Flip 5 with the PowerAmp app. Is music control finicky across phones, across apps, or both? PowerAmp is a pretty popular media app so I was surprised that it didn't work.

Does anyone have their music control functionality working and if so, what app are they using?

Hi everyone, I have a fossil hybrid gen6 that does not take mesurement of spO2 automatically while sleeping. It only does when I manually set it to do it. Is that the intended use or my unit is not working properly? I can't see any spO2 inside the app. Thank you in advance.

My Fossil app does not connect to fossil and I cannot connect. Anybody else having this issue?

Anyone replace their watch band and have a favorite affordable one? Tempted to just buy the one from Fossil, but it didn't really last very long and $40 seems expensive. I'm looking at a couple $20 "genuine leather" ones from Amazon but am afraid they'll suck.