/r/EtsySellers

Photograph via snooOG

A subreddit for Etsy sellers on Reddit to collaborate and discuss techniques and experiences selling their products and building their stores.

Welcome to /r/EtsySellers!

If you've just joined, please introduce yourself and post a link to your store and some information on the items you sell, your Etsy history, etc.

This subreddit was created to encourage discussion between sellers on techniques for running a successful Etsy store. This is an open minded community, so please feel free to post any questions you might have about your store. However,

Please do not submit posts to items unless you have a specific question or are looking for constructive criticism on the item.

No Fivver posts/links

You are welcome to post to celebrate milestones. We are limiting those to 1st, 10, 50, 100, 1000, 10,000, 100,000 sales. Milestone posts must also include information or story about how you achieved that milestone. All other milestone posts will be removed.

This subreddit was created to help separate the seller discussion from getting buried under a deluge of item posts, so please respect this rule and the spirit of the subreddit.

Resources for New Sellers
Etsy Seller Handbook
Quick Start Guide for Sellers

Discord chat room

Critiquing Your Shop
Reddit Etsy Team
/r/Random_Acts_of_Etsy/

/r/stickerstore

/r/EtsySellers

167,482 Subscribers

0

Selling

Trying to sell using printify. Just wanted to know if many of you use the services starting out. If so how was the experience?

0 Comments
2024/12/18
17:35 UTC

4

Growth tip thread

I want to start a thread to share personal tips and tricks you’ve done to help continue growing or to overcome a lull in growth.

I’ll start:

  • prescheduling social media posts
5 Comments
2024/12/18
16:34 UTC

9

First year experiencing Christmas

Apologies for the rant in advance but this is my first year experiencing what Christmas is like on Etsy and it’s completely crushed my spirit. I enjoy creating things, it’s always been my passion to work for myself but I feel as if I was completely unprepared and blindsided no matter how much preparation I did. I’ve had so many rude customers, over 20+ messages a day about shipping when most of it’s the post office and their delays. No one seems to understand that I can’t control the post office. Mentally I am struggling this year. Hope I’m not alone with this feeling.

11 Comments
2024/12/18
16:30 UTC

4

Is anyone having problems with the seller app?

The sales I've been getting today, I have not been getting notifications for and is not showing on the News & Activity Tab. I only notice the sales when i check my email or open the app and see the order tab nunber increase. Just curious if anyone is having a similar issue today

6 Comments
2024/12/18
16:18 UTC

1

Can you look at my store?

A few days ago I opened a store on Etsy. I am making hidden wooden storage for guns and valuables. I also bought a basic plan on Erank to help me with my title tags etc. Would you be able to look at my store and give me a critique? I am interested in titles, photos, and in general what things can I improve.

To date, I have around 190 visits in 10 days, but my views are dropping each day.

Link to the shop: https://www.etsy.com/shop/TimberGuard

Than you

1 Comment
2024/12/18
15:09 UTC

1

What Criteria do you use to turn ads off?

Curious as to what the average seller uses as criteria for their shop to turn off ads off in order to help maximize profit.

I have gotten a lot of YouTube feed back such:

  • Turn ads off when ROAS is under 3.5
  • Turn ads off when TACOS (total advertising cost of sale spend/ total sales) is under 10%

From Profit Tree tool -Turn ads off when you spend more than $20 with no sales

  • Turn ads off when you spend more than the sale price of the item and no sales

I know there is a million variables for different folks shop. But just looking for the what the average seller does. What do you use?

Thanks in advanced!

0 Comments
2024/12/18
15:40 UTC

0

POD shops: How are you charging for USPS Priority Mail upgrades?

Warning, newbie question:) This is my first holiday season on Etsy and recently I’ve had a couple of customers ask me about shipping upgrades so I’m considering adding that option to my standard shipping profile but I’m not sure how to charge for it. I’ve estimated the cost for a couple of recent orders and it ranged anywhere from $20-25. Does that sound like a pretty typical range or does it seem inflated due to the holiday? Are you guys setting a fixed price and eating the cost difference? If so, how much do you charge and is the rate less for each additional item? Trying to weigh my options here so any input is appreciated!

2 Comments
2024/12/18
15:41 UTC

9

Packages arriving late

Obviously this time of the year things are crazy with USPS so a lot of my packages are arriving late and I have a lot of angry costumers. I put a warning in my description that with it being the holidays there is bound to be a delay. I’ve had to replace two items so far and the very next day the original package shows up 🙂 I put my shop on vacation mode.. I can’t deal with anymore angry costumers. Thanks for listening to my rant 😄

7 Comments
2024/12/18
14:59 UTC

1

Product photos displaying weirdly?

Hi,

So I am a bit confused. Obviously a while back Etsy changed the product photos to be square and going forward I designed all my images to be square to go along with this. In the first image you can see my products in the Etsy website on a desktop and they look good size wise. The other shows them on my phone and you can see they are showing as rectangular and cutting off the top and bottom of my images.

This is the same on my tablet (both phone and tablet are Android Galaxy) and they look like this on the app and the website. I don't do any cropping when I upload, just upload the square image as suggested by Etsy. I'm worried this is making my products not look as good as you can't really see what they are properly. Where I have a title going across the top on some images it is being cut off completely

Am I missing something here by changing my images to square? I contacted Etsy but they did not get back to me. Any help would be greatly appreciated before I add more products!

Thanks!

1 Comment
2024/12/18
03:15 UTC

1

Unable to purchase postage label - greyed out option

Am I the only one facing this? I got an order for UK and I know Canada post is back but Etsy doesn't allow me to buy postage label (greyed out). Any idea how to fix it?

7 Comments
2024/12/18
12:13 UTC

2

Just started a shop for vintage books (70s,80s,90s etc)

I’m based in Australia and I love Vintage items, it’s almost hard for me to list them for sale because I want to keep them for myself lol. Anyways do guys you have any tips for someone just starting out? I’ve only listed 5 vintage books so far but I will spend more time on the weekend adding more and trying to get good photos etc. I guess I just want to avoid failing and having that mindset. I don’t know if I should even expect any views in this first week. How do you keep positive while waiting for a sale when you’re just starting out? Thanks in advance

0 Comments
2024/12/18
11:23 UTC

0

LLC

Do you have to have an LLC to sell things on Etsy? Or any sort of registered business?

1 Comment
2024/12/18
11:19 UTC

0

Selling digital prints - sizing and quality

Hi there, I am not a graphic designer or artist but have started making some poster designs on Canva which I would like to sell on Etsy. I understand that people like to buy digital products available for instant download in JPG format. I figured out how to make my designs 300 DPI in JPG format while meeting Etsy's 20MB upload limit. However, I did a test print in a large size (ISO A1) and the image came out blurry. The text is very crisp but the AI generated image is blurry.

Can somebody please help me figure out how to make the image crisp? Downloading it as a PDF with CMYK settings seems to help and make a difference but then I'd have to be providing a link to PDFs because Etsy doesn't accept the large file sizes for uploading to make available for instant download. Plus customers seem to want JPG. All of the artists on Etsy selling digital prints seem to be able to upload high quality 300 DPI images in JPG format for instant download. I would like to know how I can make the image crisp and am confused why the image printed blurry despite being 300 DPI.

Any help would be amazing. Just a first time mum here looking to make some income in this difficult economy.

Thank you!

4 Comments
2024/12/18
10:57 UTC

1

If someone buys a commercial liscence from me, how will i know if they have stuck to the agreement or is it just something that you won't really ever find out?

the commercial license is for a digital design and says up to 2500 units in a physical product.

3 Comments
2024/12/18
10:47 UTC

0

Sale of clothing featuring our company logo.

Hello, I would like to inquire if it is permitted to sell clothing on Etsy that is manufactured by another wholesale company, with their permission to add my company’s logo to their products. The design belongs to them and is also sold to other companies. The only distinction is that our clothing includes our logo, added with their explicit consent.

11 Comments
2024/12/18
10:33 UTC

0

Same buyer & address - 3 different orders

I have a buyer that bought 3 different items using 3 different orders and paid shipping for 3 orders. They are same address and shipping from Canada to UK. Payment still processing, just wondering if this makes sense?

Thanks.

10 Comments
2024/12/18
03:27 UTC

0

Etsy has so far been the worst experience I've had selling on any online marketplace.

I sell digital items, and recently a customer insisted that my file didn’t work.

I took the time to explain what the buyer was doing wrong, but despite this, he decided to escalate the issue to Etsy, claiming that my file was defective. I wasn’t even able to respond to the case because it was opened and closed while I was sleeping. The support agent issued a full refund to the customer and deducted it from my balance, meaning I effectively gave away a spreadsheet that I had spent multiple hours creating.

To make things even worse, despite the buyer having received his money back, he decides to leave a 1 star review a week after. How is this even possible or fair?

13 Comments
2024/12/18
03:21 UTC

1

Pros and cons of listing the same item but with different pictures

I sell digital items and each one has a colored and black and white version. If I create a listing and duplicate it so the first one has a colored thumbnail and the other one has the black and white version in the thumbnail, are there any advantages or disadvantages?

My thought process is that I want to target people who are looking for colored versions but also those who’d prefer a black and white version.

Also, let’s say I create something like a bucket list that’s A5 sized and targeted to people who journal. If I take that same design and resize it to A4, can I sell it in a different store that sells activities and flash cards for kids?

1 Comment
2024/12/18
02:37 UTC

2

Customer Exploded On Me For Etsy Letter/Flats

I just want to get this off my chest. This is the first time I ever had this happen and it makes me want to reconsider even using the Letters/Flats option provided by Etsy. However I really want people to have affordable options. It would have probably not made much a of a difference with this customer and they have since ignored me showing them proof or any explanation, I will never be selling to them again.

The way Etsy aggressively notifies sellers for reviews and the inaccurate delivery times really messed with me this time. Usually Letters/Flats take about 1-2 weeks and sometimes are outright never scanned by the facilities, and this customer expected it to come within 4 days (not even including Sunday or the 1-3 day processing time), because those are the time estimate averages on my shop for Ground Advantage Packages? My listing offers an option to upgrade to normal tracking, yet to do Letter/Flats postage you have to set a custom shipping option which shows up as "Standard Shipping" to the customer. For some reason it being labeled this way makes me a liar because they think "Standard Shipping" means normal tracked mail. They state that no where does it say Letters/Flats on the listing but I have it written in the description with caps.

I know this probably happened to a lot of people but I'm just annoyed and having a bad day. They have been arguing with me all morning and I'm honestly done with them. If they had just waited the 1-2 weeks and it didn't show up for some reason, I would have gladly refunded them, however they did not even give me a chance.

https://preview.redd.it/gowx2sh9zh7e1.png?width=871&format=png&auto=webp&s=36d5ef0ff994bd118825adc488851478028c6cac

3 Comments
2024/12/18
00:02 UTC

1

Vacation mode for surgery?

I am scheduled for surgery under GA and probably an overnight observation. Although it is not a super high-risk surgery, anything can happen. I plan to put my shop in vacation mode, what should I include in the announcement message?

8 Comments
2024/12/18
02:13 UTC

3

Focus group for product feedback

My wife created a product and we would like to get feedback from people that are not friends and family. We have given some away, but then get ghosted.

The local small business development organization suggested conducting a focus group. I'm trying to figure out the best way to recruit participates. Most social media platforms do not allow promotion and I don't want to risk getting kicked off. Has anyone here done a focus group or found a good way to get feedback from people.

I'm not sure if I'm supposed to include a link to the etsy site or not. I'm not looking for a site critique at this point. I want to focus on the product first.

7 Comments
2024/12/18
01:49 UTC

0

Do overseas POD sellers put their country in their etsy homepage or the POD location?

I'm from Melbourne Australia. Do I put the Printify location instead?

1 Comment
2024/12/18
00:33 UTC

11

Temu getting RIDICULOUS

Temu is copying the hell out of listings on Etsy ~ crazy ~ literally one customer posted she found it cheaper on temu on a review of mine…

.. so I end up checking myself and there must be at least 20-30 of my listings being sold in temu 🤯‼️ AT LEAST !! What a bunch of scammers

17 Comments
2024/12/18
00:59 UTC

4

Still can't purchase CP labels from Etsy?

Is anyone able to purchase labels yet? I tried today and still get "currently unable to purchase labels for this order"

12 Comments
2024/12/18
00:59 UTC

0

Confused about etsy seller rules

I tried selling vape tips that I made. They took down the listing because of drug related reasons. Can't really use it for drugs, but ok, I get it. I wanted the listing money back as the listing was not available for any period of time. Much messaging up and down they simply stopped responding. My argument was that it was not listed for even 5 min and I could prove it. Not about the money, about the principle...

So thought I'd report 3 of the MANY one-hitter pipes to test their standards, those listings are still up. (one hitters, as it's name is listed, is for smoking cannabis.) There's no confusion what this is used for.

I didn't want to snitch, I just want to see whats actually up with them. Is it because these products have literally hundreds of sales and will hurt their pockets?

12 Comments
2024/12/18
00:22 UTC

8

do you expedite orders around the holidays?

hi all! this is my first holiday season where my shop has really popped off, and i’m getting about 30-40 orders a week. my items are all made to order.

i have it in my listing that my processing times are 1-2 weeks, but i’ve gotten a handful of messages from orders placed this week asking if they’ll get their order before christmas. i’ve been working as fast as i can to get them out the door within a few days of purchase, but there’s only so many hours in a day.

i’m curious if y’all try to expedite orders around the holidays, or if not how you gently let customers know that they’re not likely to get the order before the holidays.

31 Comments
2024/12/17
23:42 UTC

Back To Top