Someone reached out in my messages for a huge order. I tried to get their contact info in a message, 1 min later the whole chat is gone. Was this Etsy? A glitch?

I finally got rid of (I hope) the most annoying buyer ever... But after all of his annoying crap, he furthered his annoyance by leaving a gushy wushy ridiculous review with a one star, and he immediately messaged me again saying he needed help to fix the "accident"... so his review is now 5 stars and he toned the creepy down... I did leave an asterisk as a follow up, but out of curiosity, how many times can someone edit their review?

We just opened a new store, https://www.etsy.com/ca/shop/TheTwilightTalismans I think we did a decent first attempt with our SEO, but I'm confused about the search results particularly between platforms and also some strange quirk when trying paid ads.

So when I search etsy on my PC our listings are always appearing on the 1st or 2nd pages, but when I search on my android phone on the etsy app we are no where to be seen and when I search on my android phone in the browser I get only slightly better results. Any one experienced this ?

We also tested out running ads today, we have 23 listings but only ran ads on 4 listings, what we found as soon as we activated the ads the only things that were showing up were the paid promotions and none of our other listings were showing up. Is this a feature or symptom of what its like when you run ads ? I thought we would see the same results but the 4 we paid to promote would be more prominent

Anyone have a similar experience ?

Maybe I am being unfair. Let me share how I feel, and I am open to hearing if I should look at it differently. I have an Etsy store where I sell my crafts. Last month, I bought a few things from an Etsy store that, I realized later, just sells the stuff one gets from Aliexpress. I bought a gift for my kid. The item literally fell apart within two weeks. When I contacted the Etsy seller, she said they have a no refund policy. Her shop has 20,000 reviews with a 4.9 rating. My 1-star review is a drop in a bucket. She's not going to be taken down for poor quality. And here are the rest of us, selling our craft stressing over every customer interaction and struggling to cover our costs. So discouraging.

Anyone else having issues with Etsy service lately? Last week they deactivated two of my listings saying that they were violating policies of children's sleepwear, except I don't sell children's sleepwear? So I reach out and they say they've escalated my issues to the specialists. I wait two days and hear nothing so I chat with them again and they ensure me they're working as quickly as possible. It's now been 9 days.

Then today they refunded a customer from my account even though I've followed all of their guidelines. And it showed delivered to their mailbox.

What is happening?!

I had an Etsy shop years ago, but just let it go. I want to relaunch it, but I've run into terrible confusion re: the verification of the old store, which etsy says doesn't exist. When I try to open a new shop, it says my email is already associated with a shop. I realize now they were checking data for a shop with a similar name to mine, so it didn't match what I was providing. How can I get help from Etsy?

Etsy recently suspended my account, which I assume is due to bank verification issues. I'm trying to figure out how to resolve this, but I'm quite lost.

Anyway, while my account was suspended, Etsy refunded a customer for an order I had during that time. The order was around $120. I saw the refunded amount in my dashboard. However, a few days later, I noticed a $32 charge on my card. Upon checking, I found that it was labeled as a "charge for refund." Wow, they automatically canceled my order, refunded the customer, and even charged me extra?

I've only been selling on Etsy for a few months and my sales have been very low, so I'm quite inexperienced. Any information would be greatly appreciated.

Hi! I have a hat design that I think would do well and I’m wondering how I can start selling it on ebay. Any tips on which websites to use for the drop shipping would be appreciated!

What is my obligation here? She claims she can't take anymore pictures. From what she has sent, it actually looks (to me) like the size is the correct one and she's faking the length by only showing one edge of the roll. In the zoomed out picture the edge is rolled under, so it could have been cut and she's hiding that. It's an international order, so asking for a return is problematic, especially since she is already behaving somewhat difficult. Do you think Etsy will side with them if she opens a case? What would you do? It's $80 I would be out. I'm a pretty small seller, so that's a big chunk of my week's profit.

I'm an etsy seller, and have been for a little over a year. Every now and then something comes up on my seller dashboard, and when I click on it I get sent to this page — logging in through the link provided does nothing, and I have no idea what else I can do. I contacted Etsy support about this, and they waffled around for weeks, didn't solve the problem at all, gave me no info, and then closed the help ticket.

Any advice? I'd like to access the stuff I'm sent by etsy... this is the link that's about getting better rates with UPS that just showed up on my dashboard in the last day or so.

https://preview.redd.it/ie4fusvorrzd1.png?width=1170&format=png&auto=webp&s=741107b8f3a26566359a0d0cfb00c5fbb62b0b2e

I am a foreign student in Japan and been having a small Etsy shop for just 4 months.

When filling in info for opening a shop, I did not see any input asking for Taxpayer ID. Only now that I've seen my Passport ID is put as Additional Taxpayer ID.

So is my Additional Taxpayer ID enough? As i have received part of the payment already, I wonder if Primary Taxpayer ID is really required for a case like mine.

If not,

• To fill in the Primary Taxpayer ID, I still have several more procedures to complete such as obtaining work permit. It should take 2 more months of waiting at worst.
• So I would like to know when Etsy will acquire Primary Taxpayer ID so that I can plan to do the said procedures accordingly.
• If I now have both Primary and Additional Taxpayer IDs entered, will I be charged twice for the taxes?

I am setting up to sell products, using AI, GIMP, and Printify drop shippers. While doing that, I have been reading a few Etsy posts about AI art and, oh boy, some people really hate AI art! Before you hate on me, hear me out and see why I think AI art is a good thing, even if it is not for everyone.

A long time ago, I worked making things by hand. It was slow and tedious, dirty and hot in the summer, dirty and cold in the winter, and the pay was not very good either, unless you worked for a big company with a union, which I did not. Computers were already making things, but at that time, it was still often cheaper to have prototypes made by hand. Soon, though, designs were going straight from computer drawings to machines. I knew there would always be a place for my kind of work, at least in my lifetime but, the truth is, that type of work a dying art. You might think I would be sad about it, but I liked the machines. They could make things 100 times faster than I could, more accurately in most cases, and were, quite frankly, amazing to watch work. I was pretty good at the work I did, but the machines just do it better.

As I am sure you have guessed, I am making a comparison to the way I used to work, and how most work is done now vs handmade art and AI art. After years of admiring art, and wanting to make and sell it, AI has given me an opportunity to do something I enjoy without the pain and suffering of hours of tedious and meticulous work. I just do not enjoy making art by hand. At least not images.

What I like about art is how it looks, what it has to say, and how it makes me feel, not how many hours someone spent suffering to make it, or whether they made it by hand or with a machine. Just as many people now do their image art on computers, we may soon see a day when people are mostly using AI to make art. AI is easier to learn but, if you compare AI art among the artists who use it, you can still see that it takes talent to make things that stand out as exceptional artwork. That much will never change.

Many of you signed on to Etsy to sell hand made items, and you expected Etsy to keep it that way, but they decided to let in the rabble, like me, who are definitely not talented enough to make beautiful images by hand. On the other hand, some of you are AI artists and are on Etsy to find your own artistic and financial freedom. I would like to hear your stories. How has AI affected you, and what you think the future holds for you, for Etsy, for AI, and for art in general?

https://www.etsy.com/ca/shop/Desingophile

I couldn't find where do they get their elements for shirt designs from. I couldn't find anything out of their elements in Canva, Kittl, Placeit, CreatievFabrica etc.

Hi, I'm thinking about opening an Etsy shop. I've been selling personalised baubles on Facebook and Instagram and thought I might make an Etsy. I'm a bit concerned about the fees and not sure how to do pricing or if it's even worth making an Etsy shop. Any advice would be greatly appreciated? :)

Looking into expanding into other platforms but after researching, I’m unsure if it would damage my Etsy shop. Is it against Etsy’s policies to sell on another platform such as TikTok? Would I have to create a store with a whole different name and products or would uploading my same products and listing photos get me shut down on Etsy? Has anyone done this? Advice please?

Why did you pick Etsy? Have you considered other platforms like Shopify, Hotplate, or Square?

Hi everyone, my shop is SNA Sketches, I sell my original paintings and I've turned several of them into prints. I also just added 4 stickers to my shop (they're also my original paintings and I've added some text).

History of my shop: I opened my shop in mid-2023, at first it was a way for me to fundraise for a charity to run the NYC marathon. Once that concluded in November 2023, I still continued painting and adding items - I occasionally designate certain months where I donate proceeds to a charity. I am more of a casual painter -- this is my side gig, while I have a full time job during the day. I love painting, and more recently have focused on acrylic and watercolor.

What I've done for my shop: Over time I've spent a small amount of $$ on instagram ads, a bit more of Etsy ads (currently turned off), repost on Pinterest, try to optimize for SEO, write thank you notes to buyers and mention I'd greatly appreciate a review. My shop has grown at a slow rate. I currently have 70+ sales, but I'd really love to sell more now that I have prints available. Outside of Etsy, I've sold my artwork at some local fairs in the NY area, and that's been great (however it's not reflected in Etsy).

Where I need help:

-I'm new to stickers, and wondering if there's any recommendations on if I should advertise or market differently for the sticker products?

-Any overall suggestion on my photo quality? If spending more time on my photos would actually make a difference?

-Any suggestions on places outside of Etsy to showcase my work (outside of Pinterest, Instagram)?

Thanks so much!

Will you please rate my shop please? I have 12 sales in 3 months- YamCrest

Link to my shop: YamCrest

-Give us a brief description of what inspired your products. Our crystals and gemstones are natural, genuine and authentic. We also offer a very small number of man-made / altered stones - generally where no such stone exists in nature. Our philosophy is to always try to offer the very best quality items at the lowest possible price

-Give us a brief description of who you believe your target market is.

My target audience is adults who love stone and handmade unique items. Yoga, meditation, home decoration

-Let us know anything you have already done to improve your shop.

I have researched Etsy SEO, I have taken nice pictures, added a video, made an instagram. I know I need to add more listings and I am in the process of doing that!

-Let us know how you believe you are stacking up to competitors in the same niche.

I think I have quality products that are unique in their own way. I'm not trying to steal anyone's ideas. I have my prices lower or equal to my competitors.

-Let us know how your sales have been going recently and if you are seeing any trends in sales/views.

I have had 12 sales so far. I've only been open about 3 months though. I am getting average 6 views per day

-Let us know something you learned from reading the Etsy Seller Handbook.

I learned how to price my items and how to take good pictures.

-Ask at least two specific questions about various aspects of your shop that you would like feedback on.

1. Do you think I should start Etsy Ads?
2. What can I improve in my listings to make people want to buy my products?

Thank you for your input! <3

How many of your custom order requests go through?

Meaning, I got asked to do a large custom order today for handmade items. The buyer was very excited and eager to purchase and I got very normal vibes from them. But once I gave them the price, they went rogue. I went ahead and made a listing for them just in case but it’s been a few hours and I haven’t heard back from them.

It’s a good amount of money that would be my largest order yet but now I’m wondering if they’ll even purchase. I gave a 10% discount and took into account that they are all handmade and it would take me time to complete their request. Im wondering if they got sticker shock

My question is, this is my first custom order for such a large amount and I’m wondering if it’s normal to have someone be super gung-ho and quick to respond and then you never hear from them again? I’ve yet to not have a custom order request actually buy but they’ve never been for as much as this one.

What’s your experience?

Hi! So, do you use IG reels for marketing?

I went through some materials today that said reels are a must. I understand reels, but I’m a generally private person. I don’t feel good about the idea of reels at all, much less 4-7 times a week.

It sounds like a lot for someone like me. I’m almost to 100 sales, and I’d like to grow. I just don’t know how.

I’m hoping to hear different opinions about using IG and any tips for a private person to get started if that’s really a marketing must have.

Hello! I am college student and former Etsy seller that has a (half-baked) idea for a loyalty program-based Etsy integration. In short, I want develop this platform which allows customers to support your Etsy business for a monthly fee in return for a membership benefit of the seller’s choosing. This model would be similar to Patreon, but I wanted to differentiate and focus on a different customer segment.

I am really interested in hearing what are some ways Etsy sellers implement customer loyalty programs, their pros and cons, what you would would like to see, as well as any general feedback which is appreciated!

Thank you!

I’ve recently started an Etsy. I make mosaic art, which is obviously time consuming and a more expensive item. So not as easy to have many things to sell at any given time.

But I also have been making designs for stickers, POD items, like bumper stickers and shirts, etc.

I have niche hobbies (like pinball and geocaching) so I started with making POD items the relate to those categories.

My girlfriend is worried that my actual handmade art will be drowned out with the cheaper pod items. And since there may not be crossover and someone buying a pinball sticker, and people buying nude mosaic art, she’s worried the things I’m selling are too different to be in the same shop.

I think it’s fine bc of shop sections, and it’s ok to have lots of different things available under one shop. But I’m wondering if she’s right?

Should I have a shop with handmade mosaic art and a completely separate shop for stickers, bumper stickers etc?

Have seen a lot here about this lately. Considering turning my returns and refunds off now that I’m more established. Anyone do this after they got going?

Last customer just sent a refund request for a product they bought at another shop. I let them know it wasn’t mine and they responded with a request to return what they bought from mine too lol.

Do some people just try to return everything to see if they can get things for free?

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Okay So I'm trying to finally get to sorting out this lucid thing, as I've had customer reach out from Germany, and im filling this form out. I don't have a vat number, nor a national identification number. Chatgpt said I can use my UTR for both of these entries, and I wanted to know if anyone else has had experience with doing so. Because lord knows I don't want to be hit with a hefty fine trying to send out a letter.

Thank you so much in advance!

Hey guys!

We’re a small, family-owned business trying to get back on Etsy after a long COVID shutdown. Things that worked before aren’t quite hitting the mark this time, and we’re a bit stuck on what to improve.

If anyone’s willing to take a look at our shop and share any feedback on our layout, photos, titles, tags, etc., we’d be so grateful! We’re also happy to offer a generous discount to anyone who can help us out.

Thanks so much for reading – your support would mean the world to us! ❤️

Don & Jessy

Shop Link: https://beyondthebackdrops.etsy.com