This is mostly a rant, but if anybody has helpful tips I'd greatly appreciate it!

I hope I'm not the only person that this happens to...

If I open the app on my phone and set the fan to run for a set time, for example 30 minutes, while there are no holds and the schedule is running, the fan runs for 30 minutes and then turns off, excellent!

If I set the fan to run 30 minutes and then right after turning it on change the temp setting to hold until I change it again, the fan then switches over to infinite hold. No indication that the fan is now on infinite hold unless I go back into the screen where I just set it. Why? There should not be a connection between temperature holds / adjustments and fan holds.

It also does this in reverse, if you have a temperature schedule on infinite hold, and then go in and set the fan to run for some time guess what happens after the fan is done running? That's right, the temperature hold is now gone and you're back on schedule.

Does anybody have a trick to make this stop happening? Am I just being picky with expecting the basic functions of the thermostat to work like a non-smart version, with a physical fan on-auto switch with a timer?

I set the Fan to ON instead of AUTO for 15 minutes to do some testing. A minute or so after it kicked on, the Stage 2 heat came on with it, which I was not expecting. My set point was 65 while the current temp was at 66, so while the set point was below the actual temp, Stage 2 kicked on.

After a couple minutes the actual temp gets up to 67. After 15 minutes the fan shut off and the set point went automatically to 68, which is the normal set point for this time of day, based off the Comfort Setting for this time of day; I am assuming that is why it went to that temp.

I changed the set point for the Comfort Setting down to 65. Current temp is 67, set point is 65. Turned on the fan, fan stayed on by itself, no heat. Turned the fan off after about 10 minutes and let everything reset.

Turned the Comfort Setting back to 68, with the current actual temp at 67 and the set point to 66. Turned on fan to 15 minute hold. App says 66 until 5:34pm, which is in 15 minutes. Fan ran for a minute or so and then Stage 2 heat kicked on again. Not only is this overriding my set point, it is also overriding my Threshold for a 2 deg difference for Stage 2 to come on.

Turning on the fan with the current temp below the Comfort Setting set point overrides the current set point, but doesn't show that to you, it just raises it in the background to the current Comfort Setting set point. This seems like a bug.

I just got the aprilaire 800. Right now I have my humidity set to 40% min. But I’m wondering if I should go turn on frost setting? Also I think the ecobee + messed with something’s as this morning was single digits. Humidity went up to 60% at one point and there was so much water on windows.

Would frost control have it sit around 40% better or if I really need it in this ballpark leave it at min 40%? I have hardwood floors and they have shrunk quite a bit which is why I got this humidifier.

Basically, how do I know that my heat pump is actually using stage 2 heat and not just saying it is?

Edit - I looked at my control board (C800796P01) in my air handler while in Stage 1 and 2 and there is a Ylow and Y LED. Ylow is on during stage 1 and both are on during stage 2

For the Yale Assure 2 lock integration, do I have to use the WIFI version of the Assure lock, or can it use BT directly, or potentially Zwave or Matter with a hub?

I wish ecobee would allow me to specify an outdoor temperature below which it will not run the first stage for my furnace. I have a good manual J calculation so I know that below 20F or so, the first stage will never be able to bring the house back to the setpoint. Currently at these temperatures the first stage has to run until it hits my max first stage runtime of 30 minutes and then second stage will kick in. The first stage is providing enough heat to substantially slow the temperature loss in the house or stop it, but not enough to bring it back to the setpoint, so during that 30 minutes the house just hovers around the 1 degree below setpoint which is my max delta setting.

The way the ecobee handles staging currently just sort of ignores the fact that below a certain temperature, there's really no point in running the first stage at all.

Edit: to those claiming reverse staging handles this, it does not. I have tried enabling reverse staging in the past and what I get is that the furnace always starts in second stage regardless of outdoor temperature, and will eventually kick down to first stage. This is not what I want. I want to use the first stage as much as possible, when it can provide enough heat for the heat loss rate of the house (which is a function of outdoor temperature). I do not want my furnace to run on second stage for 5 minutes and then first stage for 10 when running in first stage for 30 minutes will achieve the same task at more moderate OATs. At the same time, I do not want my furnace to be in first stage for an hour before it kicks up to second stage because it still hasn't achieved setpoint at cold OATs.

I have an Ecobee Premium with two remote sensors that I installed three months ago in my 2,600 sq. ft. two-story home in Southern California. Despite running the fan for 15 minutes every hour and having air purifiers on both floors, the Ecobee always indicates "POOR" air quality. This happens even when no one is home and despite good outside air quality shown by my Netatmo weather station.

How can I fix this? Is it a bad sensor?

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Can I allow a member of my home to only control one of the house’s thermostats Instead of both of them?

My issue is that no matter what my Stage 1 to Aux temp delta is, stage 2 heat always kicks on after 10 minutes of my heat running, per beestat. My previous thermostat (Lowes Iris CT101) that I have been using for the past two years had a separate O/B, W1 and W2 terminal. That stage 2 worked properly based off of the delta I had set.

The ecobee Enhanced has O and W2 combined. I followed the suggestion in this post to tie W2 and O together and choose O/B when setting up the thermostat.

I have traced the wires in and my air handler (Trane TEM6A0B30H21S), W1 and W2 are wired together via wire nut, which seems to be correct, per the manual. I have followed all other wires and everything seems correct based on what is in the manuals of the air handler and compressor.

Because of this, I now have O/W1/W2 all tied together. Is this the correct wiring for my system? I don't want stage 2 heat to come on unless it is actually needed. My suspicion is that since they are all wired together, the air handler control board is taking over and running a timer to turn on stage 2 heat.

I think that the proper thing for me to do would be to just put O on the O/B/W2 connection and leave the W2 off, since they are tied together at the other end anyway. That would leave O and W1/W2 on their own connections.

Pictures of old and new and air handler wiring instructions

Edit - After chatting with Ecobee support, we determined that my hunch was correct. I removed the wire nut that combined the O and W2 wires at the thermostat and capped the W2 wire, so it is no longer connected. O is connected to the W2/OB terminal on the thermostat.

OK so the issue I'm having and it's happened multiple times. The Tstat will call for heat and show that it's calling for heat. But the furnace won't be on.

I'll get a not coming to temp alert on my phone. I turn the heat off and back on and it's fine..... every time. Off then on and the furnace fires right up.

Any ideas?

I have a Ecobee 3 lite and I'm super pleased with it so far and have made several changes to tweak the settings for better control but I'm confused on the setting for the furnace setting to let the Ecobee control it or let the furnace take control.

I have a Bryant 90+ and have the G wire, currently the Ecobee has control and during a heat cycle I hear a small motor start within the furnace then after about 5-10 seconds the main burner comes on and then after 15-20 secs later the main burner comes on.

All seems to be working normally but I'm confused on the setting to let the HVAC have control over the Ecobee so any help is appreciated.

Help

Can I replace this with an ecobee? If yes, in the most dumded down way, what has to be done? lol thanks in advance

I had a new Lite installed a few months ago. It was fine, worked fine (other than the fact that I was not informed they had removed features my old Lite had), and now suddenly the weather is never showing, even when I tell it to re-analyze my WiFi and it says it was successful.

Is my unit broken or is the server having problems?

I was walking by my downstairs ecobee 6 pro and there were people talking that I could here coming from the device. They were not talking to me but they were definitely talking to each other. The "now playing" was on the bottom and I could not turn it off. I have had this device a couple of years and never have seen "now playing". This and all IOT devices are fairly restricted on their own subnet on my PFsense router. I have gone through the logs and don't see any outside connection that could cause this. The device isn't connected to Alexa either. Has this happened to anyone else? The upstairs one is older but it only happened on that one device

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Hi, I am replacing honeywell thermostat with ecobee thermostat. There is extra unused blue wire that I am going to use it as C wire. Where the C wire should connected to the control board? I have two furnaces with different control boards. On the 1st control board that doesn't have C terminals(Fig 1-1) I pigtailed the C wire to the tranformer (Fig 1-2) and no luck. On the 2nd control board(Fig 2) I insert the C wire to the C terminal and no luck either. Please help. Thank you in advance. -George

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From https://support.ecobee.com/s/articles/How-to-minimize-the-use-of-auxiliary-heat-with-a-heat-pump-on-your-ecobee-thermostat, my understanding is that Compressor to Aux Runtime controls how long the ecobee will run the heat pump without hitting the setpoint before engaging Auxiliary Heat.

On my thermostat the value is Auto. What does Auto mean and how does it work? I can't find the answer after searching online.

I've been having issues where my schedule won't resume after I manually change a comfort setting. I've been sick the last few days and having fevers and chills while trying to sleep. The other night I changed my comfort setting to home instead of sleep so it would raise the temperature. It didn't change back to my schedule after the next change. I do have the setting set that the comfort setting changes back at next scheduled activity. I've noticed a few times where this has happened.

Please expose the Air Quality information to HomeKit.

I am sure this must have been requested before. Please expose the security alarm controls to HomeKit.

I want to change my email address in Ecobee. I know I have to create a new account, and change ecobee thermostat registration to the new account.

My question is: is the HomeKit integration going to be affected?

Thank you

I originally purchased the Ecobee Pro because of the remote sensor feature, allowing me to regulate my bedroom temperature at night and prevent it from getting too hot. After installing the thermostat, I did a lot of research since Ecobee had some default behaviors I didn’t want. It took me two weeks of tweaking settings, but I finally got it working the way I wanted.

Now, a few days ago, I ran into a new issue—my fan won’t turn off after reaching the set temperature. I have the fan setting on auto, and this was never a problem before. The only way I got it to stop once was by removing the Ecobee from the wall and reinstalling it, but the issue has returned.

I really wanted to make this work, but I’ve wasted so many hours troubleshooting (including this post). Does anyone know a fix for this? At this point, I know the thermostat inside and out, so I’m open to any troubleshooting before I decide to return it.

Any help is appreciated! :)

UPDATE: After the comments suggestions. I did the following and it worked. Heat dissipation time to 60 seconds and changed the Fan in Control Mode to HVAC instead of Ecoobe Thermostat. Thank you all for your help!!

Furnace no longer working after Ecobee update. Ecobee says that equipment is running even though nothing is running, no errors on furnace. Anyone else experiencing this issue?

So two nights ago, we have a schedule set to heat the house to 60 overnight. I woke up at midnight because the house was hot. Checked the thermostat and it was running, and the ecobee was randomly set to 77 degrees. Last night, the ecobee never rand and the system was set to off (as opposed to heat/cool). We had the ecobee professionally installed 2 years ago because we originally didn't have the right wires. Anyone else ever have this issue and find out what it is? It is up to date on firmware.

We have the ecobee doorbell and thermostat... however when someone rings the doorbell the thermostat screen just clocks and clocks and clocks... not sure in the 8 months I've had it that I've ever gotten to see who's at my door or been able to use the chat feature. Same with using the app on my phone. I can pull a live few fairly well, and all other functionality works well. But the doorbell live view just never loads. I even setup a separate wireless network on my router to host JUST my ecobee devices. Everything shows strong signal strength. Any advice on getting doorbell to work as advertised on the thermostat and app?