Are they iPhone friendly or do you have to use a computer

So, I'm not sure if any of you guys use mercari, but that's primarily the platform I've been using. Since they're recent changes, I've noticed a massive decline in my sales and I don't really feel comfortable continuing on the platform. I've mostly used eBay for buying items, and I've only ever sold two items that were under $10 on there a few years ago. I want to start listing on there again, but I'm concerned about how to protect myself if a package goes missing. I've had a few packages go missing, but how mercari deals with it is they automatically refund the buyer and the seller, for any items under $200.

Most of the items I sell are from 10-80$, with the vast majority of them being around 45$. I'm not willing or fiscally able to honestly, take almost $50 hits. I'm just not sure how or what would be the best way to insure these packages, so that if something were to happen I'm okay. I've heard some people having issues with usps, and I've heard that they cover up to $50, but again I'm not sure since I'm seeing a bunch of conflicting comments from old Reddit posts.

Also, am I responsible if a buyer gets their package stolen? On mercari, it doesn't matter if your package is stolen it is up to the responsibility of the buyer to have a safe place to get their packages delivered too. Not sure if it's the same thing with eBay.

Any help would greatly appreciated :]

Genuinely just being curious, If I buy something from a seller on eBay in "new" condition or something, would I be directly giving money to that brand? For example, if I brought a Samsung Galaxy phone from a seller, would I be giving money back to Samsung? Are sellers often affiliated with the brands that they're selling?

Sorry for the shit analogy 😅 This is probably an incredibly stupid question so I apologize in advance. I tried to look up my question on Google but I got nothing.

Of course, some people are absolutely ridiculous and just want to charge thousands of dollars for nothing. However, Ebay fees are killing me atm! It’s insane how much I have to charge to take into consideration the cost of the item (buy low, sell high), materials, time and worst of all the ebay transaction fees 😭

I struggle a lot with products sitting for a while because I can’t lower the prices without hurting my margins 🥲 If I ask for too much, it won’t sell. I constantly want to lower things so that they will sell quickly, but I also don’t want to leave money on the table

Asked to return item, as it was not what had been listed, it was granted, but no return label. Ebay says to ask them for a shipping label, as the seller is responsible for the return cost, what happens if no reply? How do I return the item and get a refund, without paying shipping up front?

I have several visa giftcards with only a bit of money on them. At checkout, can I switch between them to draw from all of them at once so I can make a larger purchace that what would be possible with the ine card?

Hi everyone!

So I recently made a purchase on ebay for a lululemon tote bag that is no longer sold on the lululemon website. The purse ended up costing me $140 that I won on a bid.

Once I received it, I noticed that the magnetic closing clasp on it does not work and this was not mentioned anywhere on the post or in my private messages with the seller.

The seller told me that they would be open to do a return and refund. Then all of a sudden they ghosted me for a whole week even after I have sent them numerous messages.

I contacted ebay to get help from them and they were basically useless and told me to get in contact with the seller (which I already was but they were ignoring me)

This was quite an expensive purchase for a college student myself, is there anything I can do about it?

tldr; ebay item came damaged and the seller has ghosted me and ebay is useless in helping.

i tried to buy something that had ebay authentication attached to it, it was like $150, the item failed authentication and im getting a refund, fine....my question isnt authentication below a certain dollar amount an opt in thing? why would a seller opt in if they are selling a rep, or is ebay authentication not very accurate?

How can chargebacks occur on eBay over a year later? I thought there was a time limit, like 90 days. This morning, eBay notified me that a buyer doesn't recognize a transaction from April 6, 2023—more than a year ago. It's hard to believe, of course they forgot a purchase from a year ago and are now disputing it with their bank. How is this even happening? $200 in dispute—not the end of the world, but enough to make my blood pressure skyrocket to the moon!

Lost the option to promote new listings on Android and Apple devices, (Mobile App) Any info or updates on this?

I purchased an item from a seller in March. When the item arrived it smelled heavily like cigarettes/tobacco. I requested to return the item and seller argued with me but eventually agreed to accept the return. When the seller received the return back, they escalated the case to ebay and claimed the box was empty.

eBay reviewed the case and gave me my money back and stated “as a courtesy of this case, you have been issued a full refund. Please ensure next time the item is returned in the same condition as received”. I didn’t argue this any further because it wasn’t worth my time and I had got my money back. The seller got his item back and I am not sure if they got to keep the money as well but mostly kept the money too.

Fast forward 2 weeks, the seller listed the same item from a different eBay account. This ebay account has 1,000+ reviews. The other ebay account had 3 reviews. I know it’s the same item and seller because city/state matches and item is very unique. Is this worth bringing up to eBay or should I just ignore this?

So I’ve recently been informed that my irresponsible seller merged my 2 orders into 1 package and then blocked me, so the international service custom service told me that my items may not be delivered and they won’t be returned to the seller as well, so I’m wondering, what happens to the items that doesn’t get delivered ? Do they just get thrashed or do EBay secretly ‘recycles the item’ on eBay? For people to repurchase it?

Is there anything I can do?

if i see a best offer, im almost always gonna try for a cheaper price. i mean, its almost irresponsible to purposely take a more expensive item when the possibility exists for a cheaper buy.

the smaller sellers, if i try and lowball a seller, im hoping they come back and give me a better offer that their original listing.

should i be feeling bad by doing this? i mean, this could potentially be a kid trying to round up money for something.

or they should know what theyre doing?

i honestly dont know.

Every description I come across seems to be the same now. You can quickly tell a good seller from a bad one from the description

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Had an item sale that didn't work out for the buyer, they messaged me asking if they could return the item, which I told them would be fine. They never opened a return request, but the item was delivered today.

What's the best course of action on my part?

I don't have an issue refunding them, but I'm worried that they could cause issues after refunding them since they didnt go through eBays returns. So I just want to cover my bases.

I also don't want to just cancel the order, as I don't normally refund the original shipping, and don't want to be out the original shipping.

Thanks in advance for any help.

UPDATE: contacted cs and they said I'm good to issues the refund and don't have to worry about further issues.

I'm at home with the wrapped item and I need to ship it.

QR code is the easiest option but when I leave the house I don't usually take my computer with me...

However only on the desktop version of eBay can I type package details and generate the QR code.
There is no way to access this page on mobile or it launches the eBay app.

Do I have to bring my laptop to the post office? Do I have to buy the box first, go home, go back to the post office? Am I missing something? Delete the eBay app and reinstall it afterwards?

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Anyone have any experience with what a Hot Ticket Item limit for items is? I cannot even revise my listings or adjust the prices. To be clear I sell hundreds of this particular item a year and have been selling it for many years so it is nothing new and I am just now seeing this error for the first time. Any help or tips?

Our sales have drastically dropped off a cliff the past two weeks. We have 600 items listed, we list every day, and we have competitive prices, but it doesn’t seem to help. Have you guys experienced the same thing?

Sooo i was just looking into some stuff n then it kind of put that im commited to buy this article sooo as a response of fear i just deleted my account, is it gonna be ok lol?

I don't mean listing, I mean buyers. I have people all the time that purchase at the asking price, without even trying to make an offer.

Not complaining lol. But is it just a patience issue? Do some people not know how it works?

Is it allowed? And if so does it save money/shipping costs?

Anyone notice sellers completely abusing this? If you save a box for an item and decide to sell it a year or two later, it is not "open box," it is USED. I see this ALL THE TIME. This is supposed to be essentially a new item, perhaps a customer return, maybe display, or any reason for a new item to be opened. I am super wary of anyone listing an item in this category and scrutinize all the details in the listing and images. Last year I bought a power supply for a computer that was open box and listed for 15-20% less than retail. I received it and it was heavily used, everything super dirty and worn. He must have used images that were not the item, stock, or I'm not really sure. I was gotten 1 or 2 times on less expensive items. Now I will just purchase new if that's what I really want. Not worth the time and hassle of return.

Hi. For several years, I sold a variety of vintage items on Ebay, from sterling flatware to rare books and a hundred things in between. However, it’s been 5 years since I was a seller and all the feedback from my buyers - 100% positive - no longer shows on the site. I want to return to selling; is there any way to point to my previous feedback so that potential buyers will feel more comfortable purchasing from me? Thanks, all.

Many of the comments and opinions of buyers from various sellers are repeated, I wanted to ask if Ebay has default comments for purchases or if they are bots

They haven't handed over the package to USPS or some other carrier instead the carrier is PBI - EXPEDITED_CBDS

The tracking is the following;

'Delay at the Global Shipping Center'

'Delay at the Global Shipping Center - Special Handling Review'

17track says Package Exception your delivery is postponed.

Also they have changed the destination of the package from my city in my Country to their hub in Lockport, Illinois.

Who's going to deliver this package? Is it the postal service or other carrier?

Hello All,

I recently ordered a music CD off of eBay. Seller is a charity (Goodwill/Easter Seals).

The package arrived today, and is damaged. Torn open packaging, cracked jewel case, and some kind of crud on the jewel case. It looks like the crud came from outside of the packaging. My best guess is the package got caught in a conveyer belt along the way, but I'm not a forensic expert.

The seller does not accept returns, and I am 99.9% certain the package was intact when it left the seller. Also, even if they accepted returns, I wouldn't want to send an already damaged package back through the mail.

I figure I should contact the seller and let them know, but I'm not even sure how to proceed. What do I say? "Hi seller, item was damaged." And? If I request a refund, maybe they think I'm pulling a fast one? I have not yet opened the package, although the item itself is pretty exposed at this point, so I can't see if the CD is intact or not (hoping it is).

Item was sent via Economy Shipping, and handled by OSM Worldwide (interstate), and USPS (local). So, I don't know if the item is insured, and that Goodwill could recoup its losses if I file a complaint through eBay.

What would you guys do in this situation?

UPDATE: I have opened the package and while the jewel case is significantly damaged, the disc itself is intact.

I received an eBay package that was delivered to my address that is not for me nor do I recognize the name as a previous occupant.

I gave it back to USPS and verbally explained and put a sticker on it with a note saying that they mis-addressed it and to return to sender.

This morning USPS redelivered the package to me 🤦‍♀️ and my sticker had been removed.

The sender has a very common name but I can see the eBay order number on the package. Is there any way I can get them or eBay a heads up about the whereabouts of this package?