Trying to record from my phone but it stopped working all of a sudden. Have DVR Box connected to the internet

I'm not selling here so hopefully this is ok.

We have some old equipment (like a few years old) that DirecTV said we do not need to send back. Is there a market for this?

Here's the backstory. My aunt had DirecTV for a while, paid for by her brother. She fell ill, ended up moving into a nursing home. My uncle (her brother) couldn't get in to pay the bill and let it lapse. DirecTV disconnected service (no one was living at that house so it wasn't that big of a concern I guess). They finally let me know what was going on, I called DirecTV, got it sorted out, but they still owe a couple of months worth of service. We received a letter stating we do not need to return the equipment.

Personally, I just hate to see it go to waste and thrown away. Even if we don't get much money out of it, I'd rather it go somewhere useful.

When is the best time to call DirecTV to have the best chance to get your loyalty discount renewed for another year? Right before it expires or right after it expires. I’m on the entertainment package. I’ve been a customer since 1995 and after I retired I changed from the old total choice to the entertainment package. I’m currently getting a $15 a month loyalty discount that will expire in January.

I think I know the answer but her goes. If you record shows to the DVR, can you view them away from your home using the app (Library)on your iPad or phone?

Just had a random $15 credit applied to my bill. Anyone else? Why?

Has anyone with DirecTV League Pass been able to watch on the NBA app on iPad or iPhone yet this season?

Edit: an hour after posting this I spent an hour on the phone with DirecTV support. It did not work but I am going to describe my interaction in case there are any DirecTV employees lurking.

To any DirecTV lurkers; shame on you. The technical inability displayed, and gaslighting approach as a last ditch customer support effort, are really incredibly poor service for a subscription package you are selling. Not that I can really be surprised. This issue has been documented all over internet forums for the last 3 years. The fact you have not fixed it yet is sad. This may be the last straw for me to cut the "cord". SMH

• first they asked me to go login on web browser on a computer, as opposed to the iOS apps. I did that and then they said "great you got in". They thought issue was resolved

• I then had to re-explain that logging in to DirecTV as my Provider on the NBA app or NBA.com was not the problem, it was that NBA does not show that I have League Pass through my TV provider. They did the support thing where they can see through my phone camera and I showed them the error message you get.

• they then transferred me to "technical support" (I was originally with the "packages" support team).

• technical support has me log out of everything and then they "refresh" my League Pass. But before doing this they explain that I may see an additional charge if the price of the package has changed since I first signed up....ok? I guess refresh just means they unsubscribe you and then resubscribe. Whatever...I am a little more hopeful that "refresh" will work. It doesn't work.

• they then conference in "back end technical support". on hold for a long time with them occassionally chiming in that they are still there.

• they then try to convince me that I can watch my League Pass content on the DirecTV app if the NBA app doesn't work. This is where the gaslighting attempts started. I tell them that doesn't work (already tried). The League Pass channels are not available to stream on the DirecTV app. She doesn't believe me so I have to show her, via my phone camera, as I go to the DirecTV app on my iPad and the League Pass channels are not available to Stream.

• they then tell me that sometimes there are "programs" running to "protect the NBA content" that will keep you from accessing it. WTF?!?! They have seen the error message where the NBA does not show that I have access via DirecTV. They get from that to telling me its some sort of anti-piracy thing. I tell them that is definitely not the issue. I've tried 50+ times on two mobile devices and one web browser in two different states. If there is occassionally some sort of piracy protection running (there isn't) it's not going to happen in all those situations. Maybe they are confused about the blackout aspect of local games and national broadcasts, but if that is the case it's a shockingly unsophisticated understanding/description of it.

So after giving up on getting the correct functionality to work, they suggest something that shows their ignorance about their own DirecTV app, and then they suggest I'm being thwarted by the NBA's sophisticated anti-piracy "programs". Wow, just wow.

Did anyone else’s coverage of the World Series drop? The broadcast cut out right as Mookie was walking to first. I was then flooded with notifications and texts telling me what I had just missed because the broadcast disappeared from the Direct TV app.

Fox not on Directv for years....

I thought one of the results with the negotiation between DirecTV and ESPN was that DirecTV customers would get ESPN+. I haven't heard how. Does anyone know how to get this?

Just here to answer troubleshooting questions. As far as price goes . Speak to loyalty dept. They can always find a better promotional rate.

Anyone try to log in using the DT provider option and it continues to take you back to this page?

I have an HR54 with a Gemini colocated. I started replacing all the mini clients on 6 other TVs. No mater what I do I can’t get them to all connect properly without constantly resetting the 54. I like the Gemini interface. Should just upgrade to H17 and lose any stand alone dvr. My goal is to get all these Gemini connected properly.

Hello, Has anyone been encountering pixelation with channel 5 (CBS) on directTV satellite? Whenever I try to watch TV shows on the channel as well as other channels including NBC, pixelation occurs. I've tried changing HDMI cables, resetting the set top box, and reinstalling the COAX cable and the issue still occurs. Do you guys have any advice? Should I just call a technician to come over?

Is there a multiview (Not sports mix) the you can choose your own channels on?

Thanks in advance

Hi guys! I just joined this sub, as I need some advice/help!

My dad has had directv for quite some time now and he hadn’t had any problems until recently when his receiver seemed to stop working out of nowhere. I tried all that I know, which is admittedly not much (unplugging and plugging back in, making sure all the cords are connected properly, restarting the receiver and what not).

I call directv and they put me on a video chat and had me try a couple things and then they had me run some tests on the tv and I only received errors back. They knew it wasn’t working and didn’t know what to tell me to fix it so they decided to send a new receiver. Well, I tried connecting it and went through all the steps and contacted customer support, but still no luck connecting. They told me they’d have a service technician call me within 72 hours, but they never called. I called them and they said I cancelled the call? Which is bullshit because I waited with my phone on loud for three days and would have had to call them to cancel it, which I never did?. They said they’d be calling then within 72 hours AGAIN to set up a time to come look at it.

Well, no call came again. I once again called them and was told that I would receive a call within the next 24 hours after getting pissed off with them and making sure they had the right phone number to call and they even did a test call to make sure it wasn’t being blocked by my phone but it wasn’t, but they still haven’t called!

I don’t know if I should tell my dad to consider switching to a different tv provider or what I need to do to get a tech out to his house!!

https://www.directv.com/support/article/000066845

All plans with the dish are going up $2-10 per month.

Hey there, so my mom is getting an error code 762. We’ve tried removing, cleaning, and reinserting the access card. Then, we tried removing, restarting (red button), and reinserting the card. Both ways with no luck. Now, I’m fairly certain my aunt and uncle are the account owners. I’m not on good terms with aunt and uncle right now, and Im wondering if they’ve cancelled the service and this is why we’re receiving this code. This is why I’m coming to Reddit. Does anyone have insight? Or could it actually be an issue with the access card?

Is anyone else experiencing bad quality today? I’m trying to watch football (ABC and ESPN) and the quality is horrible. Is will look ok for a second , but then drops to SD quality and even, like N64 graphics.

Edit: what would cause this widespread issue?

I have been a customer of DIRECTV for a long time. Recently my model HR 44–500 that was made in 2014, the hard drive crapped out. I just received a new unit and have it in my family room Is there a way for me to use this old unit in a separate room just as a receiver, without having to pay for an additional expense.?

I cancelled my satellite service today, it will be effective Nov 5 per the CSR which is the last day of my billing cycle. I had a couple of questions about it.

1- The CSR said to just recycle my equipment but will I receive anything in writing to confirm this as I don't want to receive a bill X months from now for non returned equipment. I have 1 HR44 Genie 2 and 2 C61 Genie Mini

2- The CSR said my service would be disconnected on Nov 5 but why would the website say "Pending Disconnection. You can still enjoy the entertainment you love until October 25, 2024."

Is there anything else I should be aware of during the disconnection process?

As far as I'm aware, our house's tv plan isn't on a streaming thing. So, if I wanted to, say, watch an episode of Elsbeth or High Potential that I missed, would doing that cost money?

Woke up on my DirecTV service isn't working. it was on auto pay so this is quite surprising. I have room where the payment was coming from.

But biggest issue is on DTV site, it says to view/pay bill, must go to AT&T and there's a link....link does not work....starts to load site, gets halfway then loops back to DTV page. Endlessly.

Anyone else get different results than this? Can't even see what's up with my account or pay it if need be...and chat is close until 8am EST.

Not a recipe for happy customers. How hard is it to have working websites in 2024?