/r/Dell

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The unofficial subreddit for Dell Technologies

 

Welcome to /r/Dell. Feel free to ask questions that are support related or otherwise on anything related to Dell Technologies & we'll do our best to help you.

Please note this subreddit is 100% unofficial. For direct contact with Dell please see the "General Support" section below.

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97,235 Subscribers

1

Data wipe

On the data wipe option in bios settings, does it remove operating systems too?

2 Comments
2024/11/09
17:15 UTC

1

Dell Precision 7920 Rack VS DELL SERVER R740 RACK

hello to you,

I am interested in finding out something about the two irons

I did see that 7920 is called "workstation" and R740 is called "server"

I ordered a R740 (used) from my supplier and he brought me the 7920, he claims that depending on the hardware we put there (512 RAM & CPU XEON GOLD6238- RAID PERC H730P) it is identical to the capabilities of the R740 and it is the same. In practice I saw small differences

I ask, is there really a significant difference?

(Why on Dell's official website does it seem that the iron 7920 does not support windows server/hyper-v at all? That's why I need it)

The question is whether we should return the server and demand R740 or there is no significant difference in terms of performance and work

Thank you!

1 Comment
2024/11/09
16:31 UTC

1

External Hard Drives Keep Disconnecting on Dell Inspiron 15 3520 (Windows 11)

Hey Dell community,

I’m running Windows 11 on my Dell Inspiron 15 3520 and have been dealing with a frustrating issue: my external hard drives keep going to sleep, even though my laptop never goes to sleep. They’ll disconnect after about 5 minutes of no mouse movement, and I’ve tried everything I can think of to fix it. Here’s what I’ve tried so far:

  1. Disabled USB Selective Suspend: Windows 11 doesn’t seem to have this option in the power settings anymore. I tried a registry edit (changing the value from 1 to 0) and ran a command in Command Prompt, but neither option stopped the drives from disconnecting.
  2. Unchecked “Allow the computer to turn off this device to save power” in Device Manager for my USB controllers—no luck there either.
  3. Changed Disk Drive Settings: Left write caching and set performance to "best performance." Still, no improvement.
  4. Updated Drivers and BIOS: I updated my Dell D6000 dock driver, BIOS, and other recommended drivers, but the problem persists.

It’s annoying since my laptop never actually goes to sleep, yet my external drives will randomly disconnect. Any suggestions or tweaks that have worked for others? Thanks in advance!

0 Comments
2024/11/09
16:16 UTC

1

Help!! Laptop not working

I have an inspiron 14 5425. the display doesn't turn on and the fan just spins for just 2-5 secs. I tried to check the diagnostics light by pressing the power button fro more than 20 secs. This was the sequence: 6 rapid white light blinks and then 4 slow white light blinks. I was not able to find the code in dell website.

https://reddit.com/link/1gndj99/video/h7y5cneujwzd1/player

Would like to know what is at fault?
Thanks in advance!!

0 Comments
2024/11/09
16:15 UTC

2

Dell x20 servers, have a host name associated, can't see how to change

I have 3 Dell 12 gen servers that I have purchased over the last several months. Lots of fun to play with and I'm learning a ton about networking, management, and all that. But I have one thing that I just can't figure out how to change configuration wise...These were all purchased used obviously, and each one has a Host Name associated with it from wherever they were before that shows up in several places. One says ESXI, one says sqlserver, and one says something else (can't remember it offhand). This shows up in the iDRAC configurations and in my ProxMox installations. These all started out as carcasses, where I added disks, memory, and such, so there was no information there anywhere that could have come along. For the life of me I cannot figure out where these names can be modified.

I have searched through all the documentation on the Dell site that is associated with these servers (2 x T420 and 1 x T620) and I cannot find any reference to where this is set up. It doesn't appear in BIOS, I can't remember seeing anything in the Lifecycle Controller. I have performed upgrades for all three machines to the latest available BIOS (2.9.0). I simply cannot find the place to edit this piece of data and the OCD is kicking in...I have to fix this.

Does anybody know where this Host Name information is and how to access it to change it?

1 Comment
2024/11/09
15:58 UTC

4

What does this mean?

It does not go pass this screen

9 Comments
2024/11/09
15:55 UTC

1

Will not Boot automatic

I recently uninstallt ubuntu from my dualboot pc (with GRUB) and now it will boot from a partition that doesn't existe. And i can't change it because all boot option are set to the right partition what can i do?

0 Comments
2024/11/09
15:52 UTC

1

what ports lead to the gpu?

on my nvidia control panel I don't have the display settings and on a different post on this sub I saw "Just figured it out myself. You have to find the port that links directly to your GPU and use that to access all NVIDIA features." and I'm not sure I exactly understand this. I use a external thing for more usb ports and I can't tell if it's because of this

0 Comments
2024/11/09
13:14 UTC

1

Help! Dell Headset WL3024 charger

Hi everyone! Does anyone know where I can buy a Type-C charger for the Dell Headset WL3024? I've been searching everywhere but can't seem to find one. My dog just chewed through mine, and it's a company-provided headset. It still works, but I'd like to have a replacement just in case. Any suggestions? Thanks in advance!

0 Comments
2024/11/09
13:02 UTC

5

Fan Problems with G15 5511

(sorry for my English, I'm French..) It has been maybe 1 year since I have this problem and my computer is 2 and half years old. I already rebooted it and the problem is still the same... It's a G15 5511, the salesman sold it to me as a computer which can load Genshin Impact and YouTube at the same time but it makes that sound even when I just open Google. As you can see Alienware says that my fan are not working but with the sound that it's make it is working actually...😶 I don't understand the logic because it completely random. Sometimes it will make no sound when I am doing my 3d animation stuff and sometimes it will make that while watching Netflix and it can be like that for 2 hours (then I have a headache and I just turn it off). Do you have an idea at least why it is doing that please? Thank you 👍

1 Comment
2024/11/09
12:52 UTC

1

Dell G15 5521 became extremely slow and barely responsive on battery power.

The laptop used to operate properly, however now something has changed. The system is up to date, including dell updates. It works fine if it's on battery but with turbo mode, or plugged in, however as soon as you unplug it, it becomes super slow, unresponsive, as if it operates on 5V battery.

I have 64GB 4800 MT/s, 2TB NVME, 240V power supply, 12th gen Core i7-12700H, Geforce RTX 3070 Ti with Intel Iris Xe.

I'm sure it's some power settings but tbh I have no clue which, I've went through all of them and everything on the surface seems fine.

Not sure if it's windows 11 itself or some dell/intel software, but I'd appreciate the help if anyone knows what it might be or how to properly diagnose it.

Thank you.

0 Comments
2024/11/09
12:04 UTC

1

Inspiron 15 3520 memory at only 2667mhz

I bought an inspiron 15 3520 and i was looking at the specs when I noticed that my ram was only at 2667mhz, I think it can go at a higher rate but idk what to do to solve that, i tried to look at the bios but i didint found anything about it

2 Comments
2024/11/09
11:04 UTC

0

Do Dell USB-C docking stations work on desktop computers with a USB-C port?

I just don't wanna break anything. (Tell me if this is the wrong sub)

2 Comments
2024/11/09
09:31 UTC

1

Dell Dock and Dell Monitors with MacBook Pro M4?

Hello Experts,

I have the following setup:

  • Dell USBC Dock (WD19)
  • Dell Monitor U2723QE
  • Dell Monitor U2719D

at the moment I use them with my work Notebook and it’s just fine. Both monitors are connected via Display Port to the Dock.

Because of a private MacBook upgrade, I would like to also use the Dock with both monitors. But after connecting the monitors are just mirroring the screen. Some googling shows that this could be a USB C problem?!

My question is now if I use the fancy daisy chain option of the 2723QE, would this change something? Maybe the dock is also not really necessary because the 2723QE also have some connection options?!

Thank you for your help!

1 Comment
2024/11/09
09:29 UTC

2

Dell Latitude battery voltage upgrade question

I recently bought a Latitude 9510 with the 52 WHr battery with a view to upgrading to the 88 WHr battery. I then bought a used 88 WHr battery from eBay, which end up being totally worn, could hardly keep its charge, but also made the laptop spasm and couldn't really boot up without serious trackpad then leading it to shut down. The batteries are different voltages (~11V vs ~14V), but the Dell website says they're both compatible with my serial number. Could the spasms be a symptom of a dodgy battery or is it more likely that is not compatible and making components act up because of the wrong input voltage?

Does anyone have any experience with this? Dell sells new, genuine batteries on its website, albeit at a high price, and if there's a decent chance of it working I would go ahead and buy one to test.

0 Comments
2024/11/09
08:54 UTC

1

Dell shipped my order despite I submitted the cancellation request.

So I submitted the request to cancel order BEFORE the order get into phase "processing order", and contacted the dell customer service team multiple times, they always reply with "it's under the process of cancellation, your order will be cancelled within 24hrs".
But tonight I found they changed the process to shipped and created a shipment label.
After two days of the original order, Rakuten started 10% cash back (was 2%) for dell, so I wish to cancel and place another same order, because 200$ is a lot.

Trying to see if anyone has ever got into this stage, what should I do now? Wait the order to come and return it? They kept saying it will be cancelled, starting from "order confirmed" to "order shipped", this is crazy.

https://preview.redd.it/4gawxhg37tzd1.png?width=417&format=png&auto=webp&s=65d052d1d6166766f61795c11de6efaeb21411ce

8 Comments
2024/11/09
05:08 UTC

1

Dell Monthly Buying Advice Thread!

Welcome!

Please post all requests for help regarding buying laptops in this thread. Individual posts of this nature may be removed at the moderators' discretion.

Some good starter tips would be to,

  1. State what laptop you are interested in buying (if applicable)
  2. State what you will be using it for (e.g. word processing, internet browsing, intensive gaming, etc.)
  3. State what country you are located in, as well as your province/state.

Everyone is encouraged to help!

0 Comments
2024/11/09
04:10 UTC

2

Anyone know what batteries are compatible with a Dell G3 17?

I plan on replacing the battery soon but I've never done so before and it's all new to me. Tried doing a lot of googling but finding a battery for G3 17 seems surprisingly tricky or I'm just blind.

Just need help finding out what battery I should get. I should be able to figure out the rest on my own

1 Comment
2024/11/09
02:44 UTC

2

Is the MSI Pen 2 Compatible with the Inspiron 16 7640?

I was wondering if the MSI Pen 2 was compatible with the Inspiron 16, as the Dell Active Pen has proved to be a less than optimal experience, and my old MSI Pen 1 does not seem to work as a stylus what-so-ever.

2 Comments
2024/11/09
01:38 UTC

3

Screen Glitched?

Opened my school computer to this what do I need to do?

4 Comments
2024/11/09
00:19 UTC

1

anyone know if i can use the apple usb c charger 140W on the dell 5680?

3 Comments
2024/11/09
00:18 UTC

1

Alienware PC keeps crashing - List of BSODs and Errors

Computer: Alienware Aurora R11
OS - Windows 11 Home Version 23H2
Processor - Intel i9-10900kf
Ram - 32gb
GPU - Nvidia RTX 2080 super
Drives - PM981a NVMe Samsung 1024GB
Drives - ST2000DM008-2FR102

Problem: Hi Dell users! Around halfway through October I've been dealing with constant BSODs-some upon startup and others at random (more common at start-up):

  • BSODs at Start-Up:
    • Critical Process Died
    • Unexpected Store Exception
    • System Service Exception
    • Kernal Page Data Error
    • Kmode_Exception_Not_Handled (after fresh USB install of windows 11)
    • DPC_Watchdog_Violation (after fresh USB install of windows 11)
  • BSODs at Random:
    • Memory Management
    • Critical Process Died
    • Driver Verification (I have updated all drivers and had to roll back a Windows update to clear this)
  • Alienware Popup - Pre Boot System Performance Check
    • Critical Error Message - Hard Drive - No Hard Drive detected
      • Error Code: 2000-0141
      • Validation Code: 130633
    • No bootable device found! (Continues to boot into Windows normally)

I have run the-

  • sfc /scannow = Comes back clean
  • DISM / Online /Cleanup-Image /CheckHealth = Comes back healthy
  • DISM /Online /Cleanup-Image /ScanHealth = Comes back healthy
  • DISM/ Online /Cleanup-Image /RestoreHealth = comes back clean
  • chkdsk /r = Comes back healthy
  • Dell Diagnostics (Offline) - Comes back healthy
  • Tested Ram through memtest86 - comes back healthy
  • Rolled back the latest Windows Update
  • Fresh installed Windows 11 on USB three times...
  • CrystalDiskInfo comes back with the C drive at 94% healthy with usage under 2 years!

Around 2 years ago, I dealt with a similar issue and it resolved itself after a Windows Update and removing all browser extensions (I already did this too), however the only difference is that this time the BSODS happen at random as well and not just at start up!

Please help, I've lost so many hours at my job, I appreciate any tech support! :(

If I need to buy a drive what should I look for?
I'm looking at the Crucial SSD drive (Crucial - P3 Plus 1TB Internal SSD PCIe Gen 4 x4 NVMe) but there's also a Samsung one - the Samsung - 990 PRO 1TB Internal SSD PCle Gen 4x4 NVMe Which is compatible?

3 Comments
2024/11/08
21:48 UTC

1

USB-C data only port connecting to WD22TB4 Dell Docking Station

I have a work from home setup where i switch between two laptops, work and personal. So one set of monitor, keyboard, mouse, headset and two laptops. The setup is connected through a WD22TB4 Dell Docking Station.

My work laptop has a USB-C port that includes power and display so it connects to the dell docking station fine. However, my person laptop is an ASUS zen book that only has an USB-C data port. When I use my work laptop, I just plug the Dell Docking Station's usb-c into my work laptop. But when i switch to my person laptop, I'd need to unplug the HDMI cable from the docking station, plug it into my ASUS then connect my docking station to the usb-c data only port.

I am looking for a solution where i dont need to unplug my HDMI cable every time that I switch between laptops. Is there a way for USB-C data port to send display data through the WD22TB4 Dell Docking Station?

Thanks in advance!

1 Comment
2024/11/08
21:25 UTC

1

Help with Dell Latitude 7480 Freezing Issues (Random Lock Screen and Booting Freeze)

Hey everyone,

I'm having some frustrating issues with my Dell Latitude 7480 (Core i7-7600U). Lately, it's been freezing randomly, with the most common problem occurring when I lock the screen. After locking or putting the screen to sleep, the system freezes, and I’m forced to reboot by holding the power button.

It gets worse—most of the times the laptop freezes even during bootup (at the Dell logo), and it doesn't load the OS. I've tried both Ubuntu and Windows 11, and the issue persists in both. I'm unsure which hardware component could be causing this, as it happens in both operating systems.

Does anyone have suggestions on how to troubleshoot this? I’ve already tried basic fixes like updating drivers and BIOS, but the problem persists. How can I test my hardware to ensure everything is functioning correctly? Any advice on potential fixes would be greatly appreciated!

Thanks in advance!

Edit: My NVMe health is 20% I guess not sure how it got this low. Could that be the reason?

1 Comment
2024/11/08
21:16 UTC

2

Dell laptop - no display, no boot, no post

I have a Dell Inspiron 14 5425. All of a sudden it decided not to output anything to its display. There are no beep codes or light codes. When turned on, the fan runs and the keyboard lights up like normal, but nothing else happens. Connecting to an external display does not display anything either. I've done a hard reset as well (disconnect battery, drain power, reconnect battery), this didn't work. I really hope the thing isn't dead, it's barely 2 years old. Any help or suggestions are appreciated, thank you!!

1 Comment
2024/11/08
21:02 UTC

1

Dell P2423DE broke after 5h (damaged, turned of, no led, no power, quickly destroyed)

Moin,

Ich habe von meiner Arbeit zwei Dell P2423DE für das Homeoffice bereitgestellt bekommen. Nach 5 Stunden angeschaltetem Bildschirm ist der erste Monitor einfach ausgegangen und auch die LED hat aufgehört zu leuchten. Dell hat mir relativ schnell einen neuen Bildschirm geliefert und nachdem ich diesen dann angeschlossen hatte, hat auch erstmal alles funtioniert. Für ca. 20 Minuten... Dann ist der zweite Bildschirm mit 5:20 h Betriebsstunden auch gestorben (aus gegangen inkl. LED).

Von meinen Arbeitskollegen habe ich auch schon solche Berichte gehört. Habt ihr da ähnliche Erfahrung mit diesem Bildschirm oder Dell Bildschirmen generell? Oder mache ich etwas grundlegend falsch?

Hier noch mein Setup, falls damit etwas nicht stimmt.:

- Strom aus einer Mehrfachsteckdose zu beiden Monitoren

- Laptop per USB-C Thunderbolt an Monitor 1 angeschlossen

- Maus, Tastertur, und Monitor 2 (per DisplayPort) an Monitor 1 angeschlossen

0 Comments
2024/11/08
20:11 UTC

3

Dell G15 5511 batteries

I have G15 5511 with 56 Wh - 3 cell battery and i want to change my battery. Can i use 86Wh - 6 cell battery instead of mine 56Wh? They have the same voltage and are at the same size.

2 Comments
2024/11/08
19:26 UTC

2

XPS 2-in-1 - Lunar Lake refresh?

Any word on a refresher of the XPS 9315 with lunar lake? Or is this a one and done format for dell?

Dell XPS 9315 2-in-1 Laptop - Dell XPS 13-inch 2-in-1 Laptop Computers | Dell USA

I am Surface owner but this had benefits over Surface for Linux as primary OS support

2 Comments
2024/11/08
19:11 UTC

1

Please help with - Slide to shutdown

How to disable - Slide to shutdown

I am frustated with my laptop getting shutdown automatically after showing slide to shutdown option.

How can I solve this? Please Help!

Laptop - Dell 5518 Windows 11

1 Comment
2024/11/08
18:23 UTC

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