Welcome to r/DeckSupport, the (unofficial) support subreddit for Valve's handheld computer.

Anybody encounter this issue and have another fix then just restarting the deck ?

Since last update, my bluetooth menu sometime dissapear, usually after I put my steam deck on sleep mode and wake it up. I press the steam button, go to setting and there's no more bluetooth tab.

It seem like it's not a new issue but it is for me. I have the basic LCD version but I've read comment from people who had this issue on other version as well, a month ago (pre-update).

Whenever the Steam Deck is completely shut down for somewhere between a couple hours to a day, I am asked to sign into Steam on the next boot.

If I were to shut down and turn on immediately, or restart, I wouldn't be asked to sign in.

Things I have tried:

• Going to desktop mode and turning on then off the "Don't save account credentials on this computer" option
• Signing out and signing back in with "Remember me" toggle on

Edit: Other useful information:

• I am on the most recent Stable (3.6.19), although I have been having this issue for several months. I was hoping updating would fix it.
• I don't use a VPN either on my device or home network. The Steam client on my regular computer never logs me out.
• Hoping to avoid reseting the Deck if I can.

At some point my Desktop became something separate from /home/deck/Desktop/. There are shortcuts in one location that doesn't exist in the other and vice-versa.

Also the shortcuts on the Desktop are widgets instead of actual files, and I don't get the same file options when I right click on the Desktop. Right clicking a shortcut gives me the option of editing the widget, but no copy, rename, open with, etc. Right clicking an empty space on the Desktop doesn't give me create new file, paste, etc.

It seemed to happen around the time that we installed Wallpaper Engine, but I don't know if that's it.

I have tried using USB controllers with the Deck in Docked mode, but it doesn't seem to recognize my wired USB controllers.

Am I missing something or does the Dock not support USB wired controllers for Steam Deck?

Using Steam Remote Play, there’s no audio, or it plays from the PC instead. How can I fix this?

Hi everyone, so I' have a bit of a problem which I'm stuck with at the moment. I downloaded windows 10 on a micro SD to my steam deck so that I could play Black Ops 6. However, when I try to play the game none of the Steam Deck's buttons are responsive and as a result I can't bring up the keyboard to login to my account. This is only true for the game itself however when I am not in the game the buttons work fine. Any suggestions on how to fix this would be greatly appreciated as I cant seem to find many other people with this issue or guides on how to actually get the game to successfully run.

Hello! I have had my steam deck since wave 1 of launch, for the first year or so it was pretty damn great, but it eventually got to the point where I try to not use it because I'm scared of how much it acts up.

I find that every few weeks if I fully power off my deck and turn it back on, the power on jingle will play and then my deck stays off. The haptics activate but it just remains off. I usually end up troubleshooting for 30 minutes to an hour until it works again. What seems to have the most success is holding "-" and "..." before powering it on, resetting the bios and firmware. After doing this 2 to 3 times, giving it 10 minutes between each attempt, it turns on! And then I try my best to keep it in sleep mode as long as I can lol.

I do this method because every time this issue occurs, I see it recommended here, and I always reach out to support who tells me to do it. The last 3 times I've reached out to deck support, I've asked them to take a look at my deck to which they always refuse, saying that if I can pull the reset off, I'll be set.

I'm really frustrated here, and I was hoping someone would have something to share regarding this. Is there anything I can do to solve this issue? Or is there a secret URL I can access to force steam to just look at my deck? lol

In case it matters, I have an SD card inserted always, where I have most games since my main storage is nearly full. I also have emu deck installed and set up. I use desktop mode fairly often as well, as it's easy to watch anime on my TV using it.

Hi guys. I just want to ask if anyone has encountered errors on Steam Deck desktop mode when installing themes? Something like ‘not being able to decompress’ or missing files. How can this be fixed? Thank you to anyone who answers and helps!

I am just looking for some help here when I try to stream Alan Wake 2 with Steam link it won't show on my Steam deck it just shows the Steam page for the game but I hear it on my steam deck and can see it launched on my PC monitor and when I use moonlight anytime I press the up arrow the game opens up something that's bound to the tab key and it won't stop even when I assign a new key.

having an issue on es-de never had this issue until it randomly started happening a couple days ago any fixes? tried searching online but nothing that says anything about this

I finally caved and bought Metaphor. I downloaded it last night to my sd card and there was no sound. I then applied the metaphor fix mod and adjusted the master volume from there and nothing. I then uninstalled and reinstalled it to my internal storage and nothing. I then tried a few different protons and nothing and now I’m locked out for 24 hours because Denuvo. Anyone have this issue or a fix? If I can’t figure it out, I may try it on the ally instead

Hello! Some of my steam deck games work well when I only use steam deck controls but go crazy when I'm connecting second controller (xbox one). Some games will only use one of the two controllers randomly (i.e. snakey bus) and even if they don't - I don't want to bother setting up xbox controller separately second time and replicating all the settings each time. Is there a way to assign xbox controller buttons directly to steam deck buttons and make a game believe there's only single controller available instead of two?

Any one have any success at getting Sega Model 3 games to work via Emudeck? Trying to get the star wars trilogy arcade to work, have not had any luck yet

Strange issue in recent weeks.
When I quit a game (from the game or quitting by the left Deck Menu) the app hangs while closing.
The result is that in the left menu I keep seeing the game as listed evenif I cannot access it anymore.

If I force the app to close (Steam Button + B) nothing happens.
Is there a fix for this issue?
What could I do?
Thanks so much.

(Solved) When removing the setup.exe/ start.exe files from my steam library all of those game files were completely removed.

Can anyone tell me why my steam deck is deleting a game file I downloaded on desktop mode. The game worked perfectly but after I left the game the files disappeared shortly after. Happened twice with the same file. I have plenty of space on my system. Over 130gb of free space. Corrupted file? I used Lutris and wine.

Hello, last month I was trying to address a controller issue with a game, and a suggestion was to disable steam input. I did that, and it did not fix the issue.

However, when I went to re-enable it, the whole page for that controller was blank, which means no option to enable it. Steam Deck Controller is still there, but my Playstation 4 Controller is entirely empty, and therefore completely unusable. Screenshot

Now, whether or not the game is non-steam doesn't really matter, since the issue can exist for any game I disable the input in. Normally I could go into the game's properties and fix it there, but not for non-steam games, as the only options are Shortcut and Compatibility.

This doesn't affect all games though, only the game I disabled Steam Input in. But it effectively makes it so certain games are no longer playable in docked mode.

I submitted a ticket to Steam last month, and they acknowledged it being an issue, albeit without giving me a solution. Several system updates later, and it's still broken. I would like to know if there is a file on desktop mode I could dig into or delete to restore Steam Input to my controllers.

When I try to install the newest software update in system settings (marked as having been released to stable on 18th September) it gets stuck on applying at a fixed percentage for hours. I tried restarting my deck, but it got stuck on 'shutting down steam' for further hours so pressed and held the power button until it turned itself off. When I turned it back on again it seemed fine so tried installing the software update again and had the exact same sequence of events.

Would anyone be able to help me successfully update the system? I checked the OS version and it seems that it's currently 3.4.6 which is fairly old so I'm wondering if it's having issues because of the gap between the newest update and the current version is large.

I

I recently bought the Steam Deck OLED for emulation. I had Retrobat installed on my PC, so I went ahead and installed Emudeck to have my ROMs on the console. I set everything up the way I had it, but now there’s something that’s bothering me. When I go into a specific console in image 1, after selecting, it first goes to an empty emulator menu, and only then, after entering that, does it take me to the games menu. I still need to do the scraping, but I can already see that I don’t know how to fix that menu. I also noticed that a section called Emulators was created, which groups everything together…

Summary: When entering a console, there's a pretty ugly intermediate page, and only after pressing A on this, does it enter the games. I apologize for the writing as English is not my native language.

https://preview.redd.it/zxo1suqet7ud1.jpg?width=4160&format=pjpg&auto=webp&s=049530cafb8cb71e81c7bd1f7d9e7c82d936e081

Hey all,

As the title suggests, I’m struggling to get Greenlight to actually launch my Xbox remotely. It’s certainly worked in the past. However, I had to evacuate due to Hurricane Helene and am trying to connect via Greenlight on Deck.

Greenlight recognizes the console, and if I Start Stream it wakes it up from Standby, but it gets stuck on “Connecting to console” indefinitely. I tried to connect via the Xbox app on my phone and it will indeed load my Xbox. So something is janky with Greenlight.

I’ve heard doing a hard reboot will fix this, but as far as I can tell that can only be done if one presses the physical Xbox button (which I can’t do as I am not home).

Wondering if y’all have any ideas on what I can try to get it working if I don’t have access to the console itself? Thanks!

I tried installing punkbuster in bf4 but keep getting this error message. Does anyone know a possible fix or just help in general. Thanks.

Henlo people, hope you are all doing well !

I have in my hands a dead Steam deck, LCD 512GB. It's way past warranty, and shows no signs of life. The screen doesn't turn on, no sound, no vibrations, no charging light at all, nothing ; it's a brick. But a birck in pristine condition ! So after I tried all the usual (button combinations, unplug battery/ssd), I ran out of options and decided to take it apart and try to power on only the motherboard. No success, no reaction. Which makes me think something is wrong with the motherboard and/or the charging port soldered to it. So.... Anyone here got ideas how I could try to mess with it to somehow revive it ?

• I saw that the motherboard boots by itself with only psu, cooler and screen hooked up, so I'm trying to do that to avoid any potential issue with extra hardware

• I have the original PSU, but it's a US one. I live in EU. So I have to use an adapter, or a switch/laptop PSU that I have access to

• I know it's supposed to work with an external montior, but does the deck screen actually work if directly plug to the MB without plugging all the extra stuff (audio, controls etc) ?

Thanks in advance, I know the chances are verrrry slim but since I don't really need the deck and can't warranty RMA it, might as well try everything

When I insert my thumb drive into the steam deck then mount it I go to copy them over to the GBA folder and it says the folder is empty on my thumb drive and I know it's the right file type I have it under .gba and also under zip file to see why it won't show I have updated my emulation station I've updated the mGBA still don't know why they won't work because they work on my PC just fine. And also on my anbernic rg350. Ive updated my USB drivers as well and also tried to take my sd card out to manually put it on there and it still doesn't show up but when I first added games to the folder it all worked and showed up. Just confused

What I did is I directly transfer my SSD from my old LCD deck without formatting it(I still had everything inside including dualboot with windows) to my new oled deck, then reimage it via usb. After the reimage was completed, it rebooted into a menu where i had to selected timezone and choose a wifi. At that stage, the deck seemingly peformed normally with responive input and all, but after it fininshed installing everything and reboot into login screen. Then ,everything become extremely laggy and slow everywhere. It took me 10 minute to boot into an installed game

so i wanted to factory reset my steam deck and reinstall os, i waited for hours and it was still on logo screen, then i decided to search what do i do and now i am stuck in emergency mode, what do i do ?

I'm trying to play papers please on my steam deck but the mouse glitches out when I use the touch pad and I can't hear any audio from it