/r/DWPhelp

Photograph via snooOG

An inclusive place for advice, support and (polite) venting about you or your loved ones' experienced with the UK welfare benefits system - this includes DWP, SSS, DfC, Council, and HMRC benefits.

We are not affiliated with any organisation.

Do not message moderators asking for advice unless invited personally to do so.

We will not help anyone cheat the system nor will we support benefit fraud. Asking or helping benefit cheats is something we ban for. You've been warned.

Before posting or commenting please read and follow the /r/DWPhelp subreddit rules.

If one of your posts or comments is removed and you wish to discuss this please contact the mod team via a modmail message.

/r/DWPhelp

25,304 Subscribers

1

LCWRA and working part time

Hi,

Can you claim LCWRA and work part time?

1 Comment
2025/02/02
01:52 UTC

2

PIP-timeline

Hey everyone, I’ve been following this page for a while and just wanted to share my experience so far and ask a question at the same time.

I began my claim for PIP entitlement on December 9th 2024 after having my PTSD diagnosis upgraded to CPTSD, from 10 years military service and multiple operation tours.

At the same time the doctor asked me if I had been receiving PIP or war pension, which I didn’t know I was entitled to either.

My partner acts as my carer and I work full time in a pretty good position but my mental health has deteriorated and panic attacks and PTSD episodes like flash backs have become more common, I’m on track to receive full enhanced entitlement for both living and mobility.

I have a “buddy” that supports me at work and my partner supports me at home. For various things.

My time line goes as follows.

Applied for PIP 09/12/2024 Provided more info 17/12/2024 Uploaded all my diagnosis and doctors notes as evidence. Partner took the call for my assessment, 20/01/2025 My community mental health team supplied more evidence towards my case on 29/01/2025.

Currently 10 weeks of waiting.

Fingers crossed it isn’t much longer.

My question is, I haven’t received a text message or an appointment update or anything since applying apart from the standard, “a professional is looking into your case etc” generic message.

When do you think I should expect to receive an answer given this time line?

My partner took the call as they contacted her to avoid triggering me an episode which was actually nice to see/hear.

I should be moving over to GIP alongside the AFCS and a compensation payment which may take some time to clear and PIP is an interim option.

I appreciate you all and thanks in advance for any answers.

1 Comment
2025/02/02
00:39 UTC

1

Lapsed Appeals (UC) - How often do they give a decision on this before tribunal, and if they change their mind will they backdate it to the date of the WCA and put you into the right group?

Hi there,

Does anyone have any details on this please? Also, what are the chances that they change their mind before it goes to tribunal?

Thanks.

1 Comment
2025/02/01
23:00 UTC

3

Employers reported wrong amount help!

So I just started my maternity leave and my employers paid me double the amount they should’ve. I called my workplaces HR team and paid back the overpay immediately and made them aware that they need to make sure they report the right earnings to UC or I will not receive anything in my next payment.

Of course they didn’t bother too and now I have no UC payment due and cannot live off the amount from my employer alone and I’m due to have my new baby next week making it even more difficult!

What can I do to get this corrected? I have a email from my employers HR team stating they received my payment back to them and took responsibility for them double paying me as an error I just don’t know where to go from here

2 Comments
2025/02/01
22:06 UTC

4

Lack of ID for my identity interview on the 13th Feb. (Migration)

Hi there, Migrating over to UC from ESA (LCRWA/SDP) and I applied online and everything. Got my appointment confirmation message in my journal in which I replied that i am still able to attend although I don’t have a passport and photo ID.

I mentioned to them that my bank may have my original ID that I used to open an account years ago if I got hold of them, but that's the only thing I can think of doing really.

Aside from that, the only things I have off the list I was sent are my rent slips from the council (they pay my rent in full every week) my council tax statement and my tenancy agreement.

Those are all I have as NHS medical cards aren't issued in England anymore.

My question is that how lenient are they with this? Has anybody else managed to transfer over easily after having the identity interview without photo ID?

I am really worried that this will affect my claim, as I currently don't get ESA (LCRWA/SDP) anymore because I am in the middle of this transfer over to universal credit and I'm going to be without money for sometime if this doesn't go through properly.

The only other thing I can think of is that I can get is my GP to stamp the back of my full GP summary, bills and DWP letters with my national insurance on and name and address - Any use even bringing these?

Any help appreciated, thank you 🙏

6 Comments
2025/02/01
21:55 UTC

2

Partner kicking me out, any help for a single male?

Need some help please. I'm currently living with my partner, but things aren't working out and she wants me to move out/look for a place to live. I don't have any family or friends I could live with and don't actually have any of my own money right now. I'm self-employed but only earn around £600 per month (goes into my partners account) I'm also getting LCWRA that also goes into her account. I'm just wondering what kinda money I'd have, based on my low income and the LCWRA so I can try and find something in my area that I can afford.

6 Comments
2025/02/01
21:19 UTC

0

LCWRA forms sent, not heard back.

I filled in the forms to apply for LCWRA, I wasn’t aware this is something that I could do, as even with my conditions both physical and mental I thought due to my age I wasn’t eligible.

I was sent the forms after I gave my second fit note to UC that was the first week of January 2025, and I sent the forms back via royal mail the next day. I’m getting extremely anxious as I’ve still not heard anything, and I just want to know if they want me to do an assessment and if so when. I’m in the same waiting period for PIP also with the same time frame.

How long does it usually take to hear back once the forms have been sent, should I be worried or do I need to contact them? Any help or advice would be greatly appreciated.

13 Comments
2025/02/01
20:32 UTC

13

UC 4 months bank statements

Hi - I’m looking for some advice. I’ve been asked to send the 4 month bank statements for review. I have nothing at all to hide but I’ve seen it says I have 9k money in and 9k money out - I transfer my UC money back and fourth to different pots within my bank.. I will transfer certain amount to a bill pot and my bills will then come out of that pot.. is this going to cause an issue? I’ve never had 9k just sitting in my account 🤣🤣 i have just panicked when seeing such a large number on the screen when gathering my statements .. is the money in and money out the ‘6k capital’ that they are looking for? Or is it something else .. sorry I don’t understand stuff clearly.

20 Comments
2025/02/01
18:36 UTC

5

Claim review - no statement for bank

For my claim review I need statements for a bank with a provider that only generates a statement every 25 transactions. Unfortunately this is a new and unused account. Will the bank be able to generate a statement for me?

3 Comments
2025/02/01
18:34 UTC

6

WCA help please

Expecting a WCA to start soon as coming up to 29 days off sick

I previously have had a heart attack as a result have heart disease on medication for life

I have hypothyroidism on medication for life

I have asthma

I have mixed anxiety and depressive disorder

Also PTSD diagnosed by a Gp not a specialist

I know they go on symptoms and not diagnosis but just wanted to explain a little

Really worried about filling in the form and would appreciate any help on wether my answers will score high if at all

These are what ive thought so far not everything-

“ When my anxiety related to PTSD is high, especially when it has the characteristics of social anxiety it can feel nearly impossible to say “no” because the fear of being judged, humiliated, or rejected becomes overwhelming. This fear isn’t just about a single moment of discomfort—it’s an ever present worry that if I refuse or set a boundary, others will see me as flawed or weak. That internal pressure can force me to agree to requests or situations even when my gut tells me it’s unsafe or simply not right for me just to get out of the conversation or interaction faster. Unfortunately, this can sometimes lead me into dangerous or harmful circumstances, as I may end up accepting commitments or risks that compromise mine or others well‐being, simply because the idea of being rejected or judged is even more terrifying.”

My thyroid disease slows down my body’s energy production and leaves me feeling physically and mentally exhausted. On my worst days, the overwhelming fatigue, brain fog, and depressive symptoms make it nearly impossible to get out of bed or even get dressed. At the same time, because thyroid hormones help regulate the chemicals in my brain that affect mood, low levels can worsen my mixed anxiety and depressive disorder. In short, my underactive thyroid not only drains my energy but also deepens my mood issues on a daily basis making everyday tasks a struggle.”

“My PTSD can make everyday tasks suddenly feel overwhelming because my body and brain responds with intense fear and physical symptoms. On my worst days, even routine activities like making an appointment or getting a haircut can trigger feelings of panic—such as a racing heart, sweating, and a surge of anxiety putting added pressure on my heart”

I often have issues with brain fog, and slower thinking meaning reaction times can be reduced which can cause me to forget tasks like turning off the oven often burning food or stopping the bath in time due to depression made worse by my thyroid and PTSD

Any help is much appreciated

8 Comments
2025/02/01
17:58 UTC

12

Im so confused i want to give up

My Mr was rejected in december, they never sent me a single letter so i didnt know until i rang in january, they didnt send the mr letter again.

they told me to apply for tribunal , and told me the reference number. i did, my tribunal was supposed to be recieved by dwp by the 28th of january.

i checked my tribunal today its been completely reset with all the info i spent hours uploading gone, they said i need to have had a mr… i have!!

i just want to cry and cry its so difficult and depressing

im having such a bad flare up its hard to type this and im so frustrated whats the point in even trying

2 Comments
2025/02/01
17:27 UTC

2

need advice on a confusing claim

hello, my friend asked me to post this as it is an ongoing situation and quite confusing, with no clear answers, so if anyone could help us understand why/what is going on maybe?

my friend's mother had been claiming dla for friend, and then when he turned 16 (November 2022), moved onto pip. he became a looked after child/child in care July 2023. November 2023, his mother, the appointee of his claim, calls pip to tell them that he is not under her care, and she no longer wanted to be responsible.

my friend had completely forgotten about pip at this point, but in July 2024, he and his social worker called pip to find out what they could do, where friend was told what his mother did. they said that they had to open a case, and would send out letters to his social worker.

they sent a letter to his social worker about financial support and social services, etc. my friend did not hear nothing back, so called again. they said that they had send out a letter to his then placement about what type of accommodation it was, and were awaiting response. this was completed.

my friend called them again a few weeks later after hearing no response. they said they had received the letter, and had to send a letter to his old placement before that. this was completed.

my friend then moved out of care as he turned 18 (November 2024), and moved in with me. he called pip to update his address and for an update. they said they now needed to send friend's old social worker again regarding moving places.

his social worker receives it, and send him a picture of it done, and it seemed to be about supported living. this is completed and I was sent.

once again, no communication, and my friend called back, and the automated robot had said that he was going to get enhanced DL, standard mobility. my friend's mother had been receiving enhanced for both for him, so this was confusing, and friend got overwhelmed.

a week later, he called again, got through to someone, explained the housing situation again. they said that they needed to do further investigation, and someone was going to get back to him.

my friend got too stressed out, so he asked me to contact them a few weeks later, after no communication. I called them up, the automated robot did not say what money he was going to get. I get through to someone, ask them for an update, they look over the details, and asked if friend was living in supported living. I once again reexplained that friend used to be a care kid for reasons unrelated to disability, and did not receive any financial aid for his disability, and was now not under care at all. the person on the phone was confused with what had gone wrong, but confirmed friend was getting both enhanced rates. they said that they would bring this to a higher up, and call back later.

on the same day, friend receives a call back, and asks me to answer it. the person on the phone says a case manager will have a look over tomorrow, and will contact us.

a few weeks later, we had called them again, and they said that they needed proof of address like an id with address. friend did not have this, so they said a letter from social services confirming that friend was no longer in care and living at a different address.

this is now being sent over, and they said this was going to be the last step, but every phone call this was stated too (like no exaggeration).

does anyone know why this has happened or what is going on? also, when this is sorted and he begins to receive payment, will he be backdated to his mother relinquishing ownership or him contacting them and updating details or not at all?

any help/advice/suggestions are appreciated.

6 Comments
2025/02/01
16:43 UTC

0

Timeline of PIP

does anyone know if I get a text before they send a letter about my assessment date also how long before they send the letter of my assessment date(before assessment)

2 Comments
2025/02/01
15:39 UTC

0

Does driving a motability car lower my insurance later on?

I'll be driving a small 1 litre on my dad's behalf as he's unable to drive. I've been told that there is no main driver or 2nd driver as to how it is with normal insurance so I'm assuming I won't be gaining any NCD?

I was just wondering if it would drop my insurance overall or not at all.

3 Comments
2025/02/01
15:20 UTC

1

PIP payment date.

Hi, I will ring the DWP on Monday but I was wondering if anyone could help. My daughter is 16 and we received DLA for her and have now had a letter to confirm that she has been rewarded PIP, but the starting date is going to be November 2025. We applied in November 2024 so I’m wondering if this is an error, as the letter says the DLA will stop in February. Has anyone else had this happen before? Thanks in advance.

2 Comments
2025/02/01
14:18 UTC

4

ns ESA/LCWRA and WCA advise

I wonder if anyone can help me. I’m disabled, have a carer for over 35 hours a week registered with UC and receive enhanced PIP as of December, what can I expect going forward? Will I have to have a WCA I’m mentally exhausted from the PIP stuff I know it’s seperate but common sense would suggest with a load of evidence detailing how what why when my disabilities will effect me working and how but carer helps me achieve some sort of normality, a carer for over 35 hrs and enchaced PIP will it help me in this fight 🥹😰 thank you

10 Comments
2025/02/01
13:55 UTC

0

Closing the claim

What would one say it’s the best reason to choose from the list of reasons to close the claim ? Something so they wouldn’t ask questions, simply because I don’t want it anymore. Thanks in advance!

2 Comments
2025/02/01
13:45 UTC

2

Confused about appointment.

I’ve shown up at the job centre for my first commitment appointment but the job centre is closed?

13 Comments
2025/02/01
13:13 UTC

11

PIP decision

I am blown away by what I've read on my report. I am blown away by 'you reported depression but have no mental health input'. So did I get the antidepressants from a deal and counselling I attend means that I'm lying? Or what is it saying? I'm so confused by that wording. I was able to provide complex medical history so you're fine. I told the assessor I had a copy printed out and read off it. I posted about an MR I got 6 points at assessment and 4 on the decision makers report. There's clearly no point in appealing as I am making everything up? I'm so saddened by this

17 Comments
2025/02/01
12:58 UTC

2

Wanting to study with Open University

For context I am on UC and also get LCWRA. I have been looking at studying with the OU as it is online. I have a couple of questions about wondering how it will affect my benefits.

Firstly, if I fund the course with a student loan, will this affect my money? The student loan will just be for the course, no other expenses. Secondly, is the OU courses classed as part time even if I study it at a full time rate? Finally, how do I go about telling them I am studying? Thanks

2 Comments
2025/02/01
11:33 UTC

0

Pip assessment on Monday

Hello everyone, I am just looking for your advice really regarding my pip claim. I applied for pip previously and was rejected as the assessor has written on the report the complete opposite information to what I told her over the phone and gave me zero points. I appealed this and when I had a court day I felt very anxious and panicked so decided to not attend and obviously lost my claim. Now, I applied again last year as my health conditions are worse and I have been awarded LWCRA would this help with my pip claim? I also have my assessment on Monday and I feel very anxious about it given my previous experience what would you advise from your experience to focus on to avoid being declined again ? Thank you in advance

2 Comments
2025/02/01
11:12 UTC

4

Finally got my dreaded UC migration letter. Is it better to apply now or wait?

I've been losing sleep with worry over this for months and the letter finally arrived today. I've got until 30th April to apply. Is it better to do it now or wait until nearer the time?

How much worse off will I probably be on UC? I was on ESA support group and it was a joint claim with me and my husband. We also got full housing benefit and he receives carers support payment from SSS, recently switched over from DWP. I also have enhanced on both parts ADP.

Will I have to attend any in person appts at the job centre or can most things be done over the phone? I'm currently under the crisis teams atm due to bad mental health and the worry about UC is really getting to me. I'm worried I'll have to have another assessment soon or my support group status won't transfer over easily. Worried about being worse off too. I've tried to read up about it all before the letter came but my brain just turns to mush.

Any advice or experience you can give would be most appreciated

Thank you

10 Comments
2025/02/01
10:46 UTC

3

Next steps

Ok so following on from my last post - had my decision letter come in and it is a lot of zeros.
Reading the summary some of it I agree with (mobility wise) but the living elements are totally skewed - and in some part very inaccurate. I applied for PIP online using there new service going to ask for mandatory reconsideration but can this be done online as well or is it a letter to send it attached to a form?

4 Comments
2025/02/01
10:45 UTC

1

UC closed claim after final payment from job

Asking for a family member.

They’ve been off work for a few months due to health issues and they were on sick pay but still entitled to a payment from UC. As far as I understand they are receiving LCWRA. She’s been let go from work now and received a final payment. Pay slip states around 5k but only a little over 2k has been received in the bank after any deductions, taxes etc.

Universal credit have now closed her claim and said she can’t apply for another 6 months. But she doesn’t have a job and no other form of income.

Does this sound right please.

7 Comments
2025/02/01
10:40 UTC

1

Are losses over multiple months added together and carried forwards? (LCWRA)

I'm on LCWRA but sell some bits when able. In January I didn't sell anything but still had some expenses so made a loss. I expect this might be the case for February too. If it is, would both months losses get added together and carried forward for March, what if I made a loss in March too, does it keep getting added up and carried forwards or does it stop after so many months? Or are losses only carried forward for one month?

Thanks for any insight into this!

3 Comments
2025/02/01
10:34 UTC

8

Got backpay, I applied on the 7th of November so 3 months ago. I was paid £2132.62. This adds up to £710 a month

Can anyone help me figure out my reward as it’s confusing me, and I’m unable to ring pip lines due to my phone being cut off.

12 Comments
2025/02/01
10:30 UTC

1

Food deliverys

Hi, my mum sometimes sends Asda food orders to my flat for me. Is this something I neee to declare as income? Thank you

5 Comments
2025/02/01
10:18 UTC

5

Barclays issue

Didn’t received money for DWP I just want to know how many people have same problem

4 Comments
2025/02/01
09:40 UTC

3

PIP decision

Do pip assessor based they point scoring on the form you fill out, or the answers you verbally give them on the phone? All be it they are the same…

3 Comments
2025/02/01
09:37 UTC

4

Motability

Hi, I am in recurrent of the enhanced mobility rate and just want to the notability site to register. After putting my details in I get the screenshotted message. Does anyone know what this could be?

6 Comments
2025/02/01
07:34 UTC

Back To Top