I’m making this post on behalf of my fiancées father so bear with me on the specifics.

He has had the control 4 with a core 3 controller and uses the halo remote. Regardless of what he is using app wise to stream shows, they captions are on. I checked on the normal Samsung tv remote and the settings show that captions are off so it seems to be something in the control4.

I don’t see any settings through the halo remote that allow me to change the cc options. I looked through a remote guide but it didn’t offer any information as well.

Can anyone direct me where to find the subtitle/cc options through the halo remote for control4? TIA!

I have the old C4 panellized leading edge dimmer modules (manufactured by Mode lighting): C4-DR-DIM8-M, powered by the DIN rail mounted PSU: C4-DR-PSU-M.

One of them seems to be developing a fault & rather than obtain a direct replacement I was thinking of upgrading to the latest dimmers: C4-DI–8APD-E. Presumably I would need to change the PSU to the newer version (the C4-DIN-BPS48?) but would this also work with my existing keypads or are they not compatible with the newer PSUs?

Could someone also advise me as to the reason for the Ethernet gateway (C4-DIN-BEG-V2)? I don’t think there is an equivalent in the earlier lighting system?

I’ve a real estate client who’s looking to automate a demo Villa. The villa has 2 floors, 5 bedrooms, a foyer, living room, a kitchen and garage. They have their wishlist but price of the whole automation should be as low as possible and allow room for scalability. The property is said to be going for $850k when it’s complete. What devices would you install for them to meet the functionalities in the picture?

There has to be something. I am searching for an LED strip light with 4 specific tasks. It is for a jewelry box sized product so the operating system needs to be small enough to be hidden underneath:

1- Cuttable (no problem) 2- Battery operated (easy enough) 3- A gradual On/Off feature (slowly turns on and slowly turns off without a remote) 4- Magnetic switch or comparable (to turn on when the lid opens and turns off when it shuts)

Any thoughts or insight on this search would be greatly appreciated. Thanks!

Hi, as the title indicates I’m looking for information on how well the Lorex systems are integrating into C4. Just curious if they’re ok or if it’s worth spending the extra money on a hikvision system. Thanks!

Hello, I have 7 brand new, never used adaptive phase dimmers and 1 used one that was pulled from a working project. All are white

C4-APD120-WH

$110 each and $100 for the used one

Delete if not allowed.

Recently acquired several HC250s, an HC800, and a few remotes and wondering about value, if any. They were all pulled out of a system that was no longer needed and are all fully functional as far as I know. Any info would be greatly appreciated. Thanks

This is kinda a stupid question but I’ve wanted Ethernet for my setup for the longest time and I bought one of those Ethernet power line adapters. I genuinely have so many routers modems and switched in my house and multiple wifi networks and I don’t know how control 4 works. Is there a router for control 4 than I can simply plug into and then plug into my pc? Like I haven’t seen any router in my house besides the Telus ones

About 2-3 months ago, when our Echo and Echo Dots are used to turn on/off lighting ("Alexa, turn on xxxxx lights"), we started getting "Sorry, xxxxx lights isn't responding.", but it still controlled the light. (Still running 2.10.6). Same issue with all C4 lighting. My Shelly, Bond, and non-C4 lighting and other devices don't have this issue and work fine with no issue. All other functions appears to be fine. 4sight is active and functional. customer.control4.com > Voice settings show all lights as normal and names are unchanged.

I see a new driver in Composer named 'Alexa' as of 9/30/2024 that has the same config settings as my old voice scene driver (same version 178 on both). I swapped my old voice scene driver for it, refreshed navs, but no change. Also disconnected and reconnected the Control4 skill in the Alexa app before and also after replacing the driver, but still no difference. Also tried doing a rediscover devices from Alexa, no change.

Bring back the old Halo remote UI.

Finally got the new Hue driver installed yesterday. Our integrator was having to manually add each lamp. My understanding was that the new driver would automatically suck in lamps from the Hue app/cloud and allow room assignment using HE but that doesn't appear to be the case.

Does anyone know what the scoop is on this?

Thanks,

Hey guys, I have an older system in my house that is running an extremely old version of control4 (1.3.2). I have the control4 composer software which allows me to connect to the system and see its system design. The entire house is run by older LDZ switches (roughly 50 switches). Obviously while I could replace both the system and switches around my house, I wanted to see if there was a more cost effective solution of utilizing the existing hardware to automate my lights. Especially given that everything still works flawlessly.

I mostly use scenes around my house that are programmed to a 6 button keypad. My goal is to have control4 utilize an input command via RS232 that I send via an IP to RS232 device to trigger these scenes via my phone or home assistant. Was wondering if you all had any thoughts on how to accomplish this or if there is a completely different way of thinking that I am missing.

I have an hdmi matrix with a few TVs and recently one of them is having issues…the IR dongle (not sure what the correct name for it is), is permanently on…this only happens on one TV.

If I plug the matrix, it goes back to its correct state, but I’d like to fix this

Any ideas?

I’ve had the c4 system now for about 2 years as it came with the build of our house. Generally works well. Have my garages, lights, door lock and 3 thermostats connected to it. Had a power outage about 6 weeks ago and it made our thermostats not connect to it anymore. Reached out to the dealer and they have been really hard to get any answers from after multiple contacts. They keep saying the manager is working on it. The rest of the system works great, just the 3 thermostats. All I see the is picture below with no options to do anything. Any suggestions??

hey all! I have Control4 set up on my family room tv and we've had some issues with it that I'm curious to know if you think there's a solution to it.

When using Control4 and watching tv on any of the apps, from netflix to hbo to hulu, we'll get intermittent video blackout. It's short lived, a split second or two, but it happens very frequently. Maybe during a show every 15 min but it is random and unexpected.

Here's where my suspicion lies: if i watch the same apps, but instead of using Control4 I use the Sony remote (so I circumvent the apps on the Control4 but use the same apps via Sony's TV interface) we don't face this problem at all. Same with Fios/verizon - if we watch Fios via Control4 we get the blackouts.

We also suspect and believe this is happening due to the HDMI; we have tried multiple HDMI cables as well as multiple sources including an AVR (receiver) as well as directly connecting to an appleTV but problem still persists. Pretty sure this is the TV we have -- a Sony 65" class bravia xr A95. https://www.bestbuy.com/site/sony-65-class-bravia-xr-a95k-oled-4k-uhd-smart-google-tv/6500891.p?skuId=6500891

Has this happened to anyone before and if so, did you find a solution?

thanks in advance!

Hello. I have been control 4 customer for 4 years and it's mostly been good. However lately it's been very laggy. For instance, when I go to turn up the volume on the TV or even use the interactive guide it is delayed by a second or 2. The touch screens in the house are as well. Even the lights take a moment to respond after hitting the button to turn them on. The dealer has come out twice to try to fix the problem and both times it seemed better for a little while but then it creeps back up. Has anyone else experienced this? Any suggestions on what to do to fix it?

My T3 Touchscreens are leaking

I have 6 of them and three have started to leak

There is no appearance of a crack

Just liquid orbs on the screen and oozing from the bottom which have now started to drip onto light switches.

Can I stop this from happening to the last three that have not yet leaked?

Will the upgraded Touchscreens fit in the same box (housing) of the existing T3's

Thank you

Hi All new to C4. What do the control 4 light switches connect to? Seems we have lost control of all light switches?

Can they be reset and joined to the wifi and possibly controlled by another means?

We are also looking to hire someone to support. Please reach out.

I've had an OVRC-300-PRO kicking around in my spare parts box for a bit. Decided I needed to know if it was junk, or functional, so I connected it up.

To my surprise, it was functional, so I was going to update the firmware and go to bed. That was 2 hours ago... Does the hub need a particular 'factory reset' sequence?

Anybody know what the firmware recovery process is? The hub just sits there with a solid red status LED while the network light has a heartbeat flash.

(See below post ('fwiw-') for what I think is happening)

Project

Dock with Underwater Lights and Dock lights would like add to control 4 Looking for a driver

Controller is made by lumitec

Can export a .json file

Website for controller

https://www.lumiteclighting.com/poco-digital-lighting-control-module1.html

Any info is appreciated I was told it was done before, but the vendor does not have the contact

https://youtu.be/v1M2CeGITK0?feature=shared

I have a control4 lights system that doesn't recover correctly following power outages (which are reasonably common in my area). My dealer isn't being very helpful so hopefully y'all can help me with a solution.

All of my switches have 2 Status LEDs on the right side (so I can tell when the lights are on or off)
Some loads can be controlled by multiple switches. (e.g. I have one can lights on the internal staircase that can be turned on/off using a switch either upstairs or downstairs)
When a load that can be controlled by multiple switches is turned on/off the status LED on all the switches updates.

Following a power outage the status LEDs on the 'accessory switches' (a term my dealer used) is either completely off (no LEDs showing) or incorrect (wrong LED illuminated). I understand 'accessory switches' are ones that aren't directly connected to the load itself.

The only way I know to fix this is to touch every switch that is 'wrong' - this is time consuming and annoying. My dealer suggested the only way to fix this is manually a trigger a scene "all on" which will turn on every light in the house, and then "all off" which will turn everything off (this too is annoying as it leaves me in a state with every light off, having to then manually trigger whatever lights I want on)

I'm trying to understand the best way to 'recover' the system (so that all that status lights are correct) after a power outage. Ideally this is without any interaction from me at all.

Thanks

Has anyone integrated vSeeBox android TV box into their Control4 system for central distribution via a video matrix or multimedia over IP?

Is there anyone that has successfully replaced a screen on there SR-260. I tried and broke all the side clips and the ribbon cable didn’t seem to go in all the way.

I am a relatively new client using Composer HE. My installer included commands to initiate my Hunter Douglas PowerView scenes. For example, on my Halo (and app), I can select "shades down" to lower the shades when watching the home theater during the day. Here's my question: is there any way to add a confirmation/popup so if someone taps that button, it displays some text like "this will lower the shades. Continue?" and then require a yes/no response to continue? This seems somewhat advanced and I can't see how to do it. Perhaps with some additional agent or is it beyond the scope of HE?

Tv came with 2 remotes that don't flash iR. Checked with phone camera test. Ordered another remote from Amazon. $40 same result.

We set up another one at a different job site and learned that remote which is different.

Came to test at Prev. Customer and no luck

Hi Everyone!

I have a new-to-me Control4 system. I have the account transferred from the previous owner of the house and now am trying to adjust things here and there to my linking. There seem to be various issues, here and there, which I am now trying to fix. I am hoping the experts here can give some guidance on how / where to find info and debug stuff? The internet in general doesn't seem to have a ton of that middle level info for a semi-capable DIY sorta person. I'm not afraid to play with settings or read manuals but neither am I an expert home automation installer! So... Where do y'all go for info/help?

Some details on specific issues, in case anyone is interested: I have noticed that many lights appear not to work with the app. When enabled via the app, the slider bar sits at 100 for a few seconds then hops back to 0. No actual lighting changes. Hitting the relevant light switch immediately turns the lights on. Other lights in the house respond to the app just fine.

This a settings issue? Something else? Not really sure where to even start on this. The app has very little detailed settings.

First and formost all my Apple Products (HomePods, TV, Ect) worked with my Verizon Home Router just fine over wireless

We decided to do a home control system (Lights, shades, etc.). Hired and Integrator and they are using Araknis.

AR-110-RT-2LTW WIFI

and

2 AN-320-SWR-16 Switches

Using the 1G port from the Verizon router they connected to the Araknis Wifi router.

What I noticed was my apple products do not work correctly. Meaning if try and use Airplay to connect to my HOMEPOD it can not.

If I try to sue Airplay to my Apple TV it can not

However, I can say HEY SIRI PLAY JAZZ ON BEDROOM HOMEPOD and it does

or

I can say HEY SIRI WHAT IS THE WEATHER TODAY and It will tell me.

I can play movies through the APPLE TV'S with no issue using the remote with no problem

The Remote built into the IPHONE for the APPLE TV'S can see the APPLE TV's and I can choose them but I can not control them.

All apple products are update to latest firmware / OS 18.1...

I also deleted the HOME and recreated it on my IPHONE resetting each device and re-adding.

Lastly my EVE plugs will now not all me to add them to APPLE HOME. Meaning you click on ADD Device , scan the code and it sees its a plug and starts the adding process but times out saying can not connect.

The integrator did call Araknis support they removed in but saw nothing that was set up incorrectly, they did spend about 45 minutes digging through everything on the settings.

I called Apple Support and they got me to Advanced Support (Whatever that is) and after a bunch of thoughts and ideas were unable to solve it.

Any thoughts or ideas would be greatly appreciated.....

- Peter

Having some real issues getting a driver that will work for the LS800 Ultra Short Throw projector from Epson.

Epson apparently classifies it as a 'streaming device' instead of a projector, so no Epson drivers are working. The interface, for all intents and purposes, is Google - it looks identical to a Shield or Sony TV.

The big needs are:

ON/OFF
INPUT SELECTION

(Navigating around the menu would be fine, too, but not needed for direct control)

I've seen some ideas saying to add it as an Android TV to see if it responds, and another to unpair the Epson remote to force an IR mode, and then capture those IR commands and write my own driver.

So, anyone else have any other ideas or successes?

Hello - I am looking to upgrade both my hardwired and battery operated smoke alarms in my Control4 connected house. I do not have a Control4 alarm panel, I should say. I have C4 doorbells but my outdoor cameras are all Ring. I currently don't use my Ring for alarming purposes, just notification and recording.

My question is, what is the recommendation for a smoke detector? The one that's on the Ring site is: First Alert Z-Wave Plus Smoke/CO Alarm (2nd Generation) and this would then be able to notify my phone via the Ring App if there's smoke or CO detected. What about Ecolink FireFighter's ZWave product? Are there other ones that I should be considering? I don't want to replace out all the existing ones with First Alert if there's something else that's better out there. Thanks!