I live in an area that has a lot of homeless people asking for food at the freeway off-ramp I take everyday coming home from work. I always feel bad for them, so I’m trying to figure out ways to meaningfully help them not go hungry. There happens to be a CFA in the plaza next to the off-ramp, so I was thinking a card and a blanket would go a long ways.

I know that CFA has special meal gift cards like “have a chicken-mini on us” and stuff like that where you can redeem for an entree or meal without having to pay cash, and I think that’s the best way to go about this so they don’t need any additional cash to cover any remaining tax.

I have seen the cards and it looks like they have a specific restaurant listed on the back, but does anyone know if any restaurant will accept them?

does anyone else hate the new fries as much as i do? they're gross, bland, go bad quickly, and are way too crunchy. the sandwich quality also seems to be going downhill too, often has an off taste. i've been a weekly visitor for years and might stop doing that now because i no longer enjoy my meals.

Question to my Chick-Fil-A App friends. I wonder if the app will allow me to redeem for a Chick Fil A sandwich but when I got to the restaurant and order through drive through, I order something different. If the app and redemption only specific to that item? Or will it take that items $$ amount off no matter what I order.

Hey yall i have an interview today in a few hours. I currently have a full time job from Mon thru Thursday and saturday from 9-5, i’m off friday and sunday. i’m trying to get a part time for some extra money. do yall think i’d be able to go in a 6pm the days i work? or is that too late? is it worth it to even go to the interview? Or do yall think i should look somewhere else? TYIA

Surprise! This is an anti new waffle fries post!

Had the displeasure of taking a call today that started out innocent enough. It started with a strange question before the coworker handed the phone to me.

"Did you guys change the oil you fry your waffle fries in?"

My coworker was puzzled at the question and passed it to me to try and answer the question, because we did switch to HOCAN oil in 2023, but it's not crazy different from regular canola oil.

I started to answer the guest but she said she was puzzled because she ate some waffle fries and her tongue and throat were starting to tingle. Immediately I knew what was happening.

I told her in the past few months the waffle fry recipe changed to include pea starch, and said if she has a legume allergy she may be having a reaction. She confirmed my fear by telling me she has a peanut allergy and had just had chick-fil-a for the first time in a few months.

A once safe food for guests with peanut allergies now ruined by a crappy coating of pea starch that zaps all of the potato flavor out of the fry.

I tried to stay on the phone with her as long as I could to make sure she was okay, but a supervisor told me to wrap up the call because we were getting slammed. After taking down her info to pass along to our operator I asked if I was okay to disconnect the call, which she said yes. I have no idea of the outcome as my operator hadn't reached out yet at time of writing. All I could do was apologize that this was happening, and share my own displeasure with this horrid silent roll-out of new fries. All I can do now is hope she is okay.

On a road trip, I eat dinner very late on some days. I saw most stores close at 10pm but on Google map it says "access" hour ends at 9pm. Does it mean I can only drive-through after 9pm?

I’m guessing it wasn’t very popular since it was discontinued, but I thought it was a terrific vinaigrette.

Any chance of it coming back? Anyone have a copycat recipe or know of a product I could buy at a grocery store or restaurant that is similar?

I thought the status started over at the beginning of each year? Not complaining lol

Ive been getting CFA 2-3 times per week for a few years and still loved it, up until the recent fry and sandwich changes.

The fries are bland, the chicken is dry and full of tendons, and somehow the buns themselves taste bad.

3 times in a row, I've received sandwiches with tendons that I've had to spit out.

My apologies if this has been discussed before, but I need to find answers to this peculiar evolution of policy making.

I realized 10ish years ago that Chick Fil a had good coffee.... great coffee actually. I prefered it over local spots, Starbucks, homemade, etc, and if I'm being honest, it carried a large portion of the reason that I would go there for breakfast. The food was great, but the coffee was a real treat. For as long as I went there, they would add the cream to the coffee (sometimes I would have to ask), which just seems like the obvious thing to do- I'm driving a vehicle, they're preparing the food, they're pouring the coffee... might as well throw the creamer in there before pouring the coffee right? Well they stopped doing that for some reason. At first they stopped on their own but would do it if I asked them to at the drive thru window. Then they told me they just wouldn't do it. Oh well, I get they're busy (not sure how much time it takes to pour in a single creamer but whatever...), so it was a minor inconvenience I dealt with (having to pull over and stir it in before getting back on the road).

Fast forward to sometime around 2020-2021 and they inexplicitly decided to stop selling the large cup of coffee. For any avid coffee drinkers out there, this was quite the faux pas, and the reasons given were... unconvincing. I read online it had to do with consolodating the menu, cut costs, etc etc.... So I would give them a pass if they were struggling or losing market share but... They're literally the highest grossing restaurant in the United States behind McDonalds.

I recently went to a location and checked my bag before leaving and... no coffee stirrer. No big deal, people forget things, so I asked the guy at the window for one. He said "sorry sir, we don't have stirrers, I can get you a spoon or straw?". Not in the mood to debate, I said it was fine, I would use a spoon I had at my office. He was maybe 17 years old if I'm being generous and figured he didn't know where they were at, maybe they were out etc. No big deal.

Two more times I go by there and order coffee and both times they say they don't have stirrers so now I feel like I'm going crazy. They had stirrers, they had the great wood ones that didn't make you feel like you were mixing melting plastic cancer in your coffee, then they had the ones that stuck in the opening to prevent your coffee from spilling, and they were great! Alas, someone else confirmed that they just don't have them anymore.

Now they will only sell you one size cup, they won't pour the creamer in there, and now they have actually gotten rid of the tool to stir the cream yourself. It would be one thing if they were following trends in the restaurant world but they're literally the only restaurant phasing out this kind of stuff. Does anyone have any insight? What gives?

enjoy the old prices hehe

I really don't wanna work anywhere else, I despise rude staff, I can handle rude customers but not rude co workers/staff, from what my brother told me the staff/other workers at the chick fil a im gonna work at are really nice, what do they look for in interviews? Is it hard to get a job here? And any other tips as well

Sign the petitions to bring back the old fries!! https://www.change.org/p/urge-chick-fil-a-to-revert-to-the-original-waffle-fries-recipe https://www.change.org/p/demand-chic-fil-a-to-revert-their-french-fries-to-the-original-recipe

I ordered a spicy southwest salad with grilled nuggets, add egg, extra cheese and extra corn (which all cost extra). I take about two bites of the salad and I come across bacon. Lots of it. It was weird cause the spicy southwest doesn’t come with bacon unless you add it and I didn’t. I don’t eat nor like the smell of bacon so I return it and repeated my order back to them and the girl repeated it back to me so there was no miscommunication. They give me my salad and apologize. I should’ve checked it but I trusted them to get it right lol. I look in the bag and noticed they gave me fried strips instead of grilled nuggets and there was no egg. I go back in again and they apologized and I repeat my order and they hand it to me. I check and it looks fine except they didn’t add the extra corn or cheese I paid a few cents for lol. Anyways I wasn’t rude about it or anything I felt bad going in twice but I paid for this so I’d like it to be what I ordered.

Every location in my town has seem to adopted McDonald's/ Popeyes style customer service and food quality.

I never been to chick fil a much but one year ago they built a chick fil a literally at the on my side of the street light at the end of my neighborhood so I don’t even have to leave it and it’s a three minute drive. Ever since then I’m now a signature member and I eat there at least 2-3 times a weeks it’s my favorite place to go to. I can’t explain in words how much I lovvvedddd the honey pimento chicken sandwich when they had it and it’s probably my all time favorite thing. I love everything from there.

Hi Chick-Fil-A Reddit!

My 5yo son just asked me "How does Chick-fil-A not waste any food?" Basically, he wants to know how Chick-fil-A prepares just the right amount of food for people every day. I told him some of my theories (maybe most of it is frozen and they thaw just enough at a time, etc) but I told him I would find the answer from people who work there. Thank you in advance, and he also says "Thank you for the yummy food!"

-"N" (the 5yo in question)

Or are they premade with the fruit?

Thank you :)

So I was looking around on Indeed and I saw a offer open for BOH Team Member. I've worked in a relaxed semi-professional restaurant in the BOH for about six years now, so I have experience. But my question is whether I'll be kept only in the BOH? I'm abysmal at math and terrified of using a register and anything involving math. My hope is that ill just be placed in the back and be made to make food all day.

Just wondering if I’m able to gift this because I’ll never use it lol

I managed an ice cream shop and [for vanilla and chocolate] we use Crystal Creamery Ice Cream Mix in Taylor machines with ~4% air, I'm interested in the differences.

Anyone else had this issue? Tried the new sandwich today. Flavors were good. But the chicken tasted raw and disgusting. I ate about half and threw out the other but wondering if anyone else came across this?

ordered cfa tonight and there’s a bunch of green string / floss looking stuff in the chicken. what is that???

Employee here! When you place an order on the mobile app (edit: drive thru pick up, not inside), it goes into a list of all our pending mobile orders. We don't make it nor even see it until you show up to tell us your name, that's when we find the order and send it to the kitchen. I get SO MANY customers who place mobile orders before 10:30 when our store's menu switches to lunch, and then assume that they can arrive after 10:30 and get breakfast still. It's just like placing a new order when you come to the drive thru except you've already got it ready, we won't see it until you get here. If it's after breakfast is over, sorry... This happens all the time and I just wanted to hop on here and inform anyone who might not know! It might vary between stores but I imagine it's pretty much how all Chick-fil-a's operate.