I have a new 3rd gen Apple TV 4K. I noticed that the picture stutters only in Dolby vision. Happens more during fast motion scenes. I can change the video setting to SDR or HDR and the stuttering goes away watching the same content. I’m watching on a Hisense U8N. I have switched inputs and HDMI cables. Even reset the TV and Apple TV. No change. To rule out the tv I plugged in my old 1st gen Apple TV 4K and the problem is gone using the exact same configuration.

Is there anything more I can do to try and troubleshoot or should I just reach out to Apple for a replacement?

Is there a free VPN app for the AppleTV that allows you to use your own, home, VPN?

If not free which one would people recommend to use your own, home, VPN?

Here's the problem. Any song or playlist I select on the Apple music app on Apple TV, the current song plays on repeat until you hit Next.

I tried closing and reopening the app, rebooting the TV, nothing. Makes the app essentially useless.

Has anyone else had this issue? Am I an idiot that missed something obvious?

Any help would be greatly appreciated.

I know a lot of people with the Sony AJ have the same issue of the picture randomly stuttering and the only way to fix it is to do a full restart.

It seems to happen more when it goes into screensaver mode. That’s the only thing I can think of at this point.

Has anyone found a solution to this?

I have a very old Apple TV with a very old Apple Remote. I plugged it in to power and my tv and when I press buttons on the remote, the little light on the Apple TV lights up but nothing is happening on my tv. I’ve tried multiple HDMI cables and made sure I’m on the right HDMI channel. Is it toast or am I doing something wrong?

Thanks!

Hey everyone,

I’m trying to set up my home entertainment system to get the best possible picture quality, ensure Dolby Atmos works properly with my Sonos Arc, and have my Philips Hue Sync Box sync my lights correctly with both video and audio. Here’s my current setup:

• TV: LG UM71007LB D
• Soundbar: Sonos Arc
• Gaming Console: PlayStation 5
• Streaming Device: Apple TV 4K
• Lighting Sync: Philips Hue Sync Box 8K

I want to:

1. Get the best video quality (4K/HDR if possible).
2. Ensure Dolby Atmos works with the Sonos Arc.
3. Make sure the Hue Sync Box correctly syncs my lights with video and audio.

My Current Plan for Connections:

1. Connect Apple TV 4K & PS5 → To Philips Hue Sync Box via HDMI.
2. Connect Philips Hue Sync Box → To LG TV via HDMI (preferably HDMI 1 or 2).
3. Connect Sonos Arc → To TV’s HDMI ARC/eARC port via HDMI.

Questions & Concerns:

• Will this setup allow Dolby Atmos passthrough from Apple TV and PS5 to the Sonos Arc?
• Do I need any specific HDMI settings on the LG TV to ensure Atmos works?
• Are there known issues with the Hue Sync Box interfering with audio formats like Dolby Atmos?
• Should I consider an HDMI switch with eARC support for better compatibility?

Would love to hear from anyone who has a similar setup or experience with getting this to work! Any advice or recommended settings would be super helpful. Thanks in advance!

Is there any way to add/change what is here? I’d like to add restart.

Have a Samsung UN65NU6900 that now has a vertical black bar (failed LED strip) and looking to replace.

My setup looks like this:

1. Apple TV 4K
2. (2) HomePods set up as stereo pair on entertainment center, left/right of TV
3. (2) HomePod minis set up as stereo pair at back of room

Looking to be in the $1200-$1500 range for a new TV

Thoughts…

When I play Atmos content, or any other movie i always get LPCM 5.1 signal in the Bose app. My Hisense TV is set on AUTO passthrough, wich is the best option. I was reading on Apple site that it always pass LPCM, wich they consider best. It sounds definitly great, but do i get Atmos on my Bose Ultra bar? All cable are eARC an newest gen.

Thanks a lot.

Hi,

When I stream some content from my Apple TV, sometimes the screen goes black dimmer and then normal again.

If I do it directly from the TV no problem

Also tried another HDMI cable, same problem.

LG CS TV

Can’t upload a video here to show.

I have a switch. Every device connected automatically switches it to output the most recent device used, and fall back to the last one used if it’s turned off.

Every device except my Apple TV. HDMI-CEC is turned on. Every device uses the same brand and length of HDMI cable. I’ve tried switching cables and ports.

Just looking for confirmation it can work before I go down a replacement rabbit hole.

I connected my macbook to the office apple tv during the day and when I went home, it says that I was still connected to the apple tv at work. Does that mean it was mirroring my screen even if I was not using the same wifi network?

I know the PS5 controller processes input through Apple TV via Steam Link, but because I'm limited to WiFi only, I'm thinking of getting a long HDMI cable to connect TV to PC instead. If I do this, can I still use the Apple TV's PS5 controller support to control the game, even though it'll no longer be running via Steam Link but rather transmitting over the long HDMI cable connected to my PC?

I feel like this shouldn't be possible, but given the Apple TV's built-in support of the PS5 controller (for example, you can use it to navigate the Apple TV UI itself), maybe it is?

Hey as the title show i spilled water on my apple tv remote. My lg tv remote can still control my apple tv but now the apple tv remote keeps interfering with it. Is there a way i can disconnect it or turn it off? I’m getting a new one tomorrow.

Is this show meant to be Dolby vision? On Apple TV 4K is shows in Dolby vision in Prime app but on my iPhone it says its HDR10. Is this a typical thing with many shows? Also should it be running at 24fps?

This may be a stupid question, but how do I make it so that as soon as I start playing something on my ATV4K that it shows on the Lock Screen of my iPhone and iPad?

I always have to go to the control center and click the remote and sometimes do that a couple of times before it starts to show in my Lock Screen.

I’m hoping I’m missing something easy/dumb. Ang help would be appreciated!

Stuck in Apple TV + section

Hi, I’m hoping someone can assist me. I purchased a box set off apple on my Apple TV a few days ago and it originally had six seasons in the show. Now there’s only three coming up as another “streaming service” in my country is showing the last three seasons of the show. Why would this happen? Will I get all six I paid for back when it isn’t on another streaming service which you have to pay for to watch!? (I don’t subscribe to the channel it’s being streamed on). I’m at a loss as to why this has happened. There was six seasons when I purchased and there was six there for the first two seasons I watched. I went into the show today to find it saying “season 1” However, when I scroll across to the right I can see season two and three but that’s it. So where has seasons 4/5/6? Gone?!? How do I get it back? Reboot? Anyone who can be of assistance I’d truly appreciate this. Thank you.

Losing our minds. Reset Apple TV, WiFi - everything else works streaming wise and the show played fine 1 week ago. It is only this show any ideas?

To make it brief, basically I have the og (I think?) Apple TV 4K, not sure what exact generation it is but it has the small black remote and Ethernet port.

I recently got convinced into buying HomePod mini pair to use as a stereo for my Philips Oled (65OLED707), not sure honestly even after using it how the built-in compares to the HomePods. But that’s somehow besides the point.

My issue is the following: I wanted to use the ARC/eARC plug to use the HomePod minis as default speakers, even for when I don’t use my Apple TV. I then figured that I had to get a more recent Apple TV… Which is a first surprise, and then after receiving a new one and trying to set it up, I get an error saying the setting I wanted to put didn’t work. The eARC it activated, all HDMI port I’ve tried with are either eARC or ARC, now I don’t understand anymore.

I’m going to return the new Apple TV, though I prefer this new remote, there’s no reason to keep it. And since I can only use the HomePods on the Apple TV, I’m considering also returning these speakers.

I was wondering if anyone has encountered a similar issue? Should I keep the HomePod minis? Is there a work around to still use them on the TV (for the consoles as an example)?

Hey everyone,

Hope you’re all well. Bought a ATV4K today, so far loving it. Making me realise how bad the web os apps are.

I use Plex and have a lot of hdr content. Trying out infuse as I heard it sorts out a few problems with the plex app.

Previously when I watched HDR content I get that little HDR sign in the top right. That’s not appearing anymore when using infuse or plex. I’m plugged in via Ethernet.

I tried severance and with that I got the Dolby Vision sign in the top right.

Is ATV playing my content in HDR when using infuse? Or do I have a wrong setting somewhere?

Trying to see if anyone else is seeing this issue. I raised it with Apple Support - but they didn’t know what to do with my request. I have purchased over 1500 movies - and I’ve never seen this before. I purchased Moana 2 this week when it was released on the AppleTV Store/iTunes. It plays fine on all of my non-AppleTV devices, and plays fine on my 1 HDR only TV. When I play on either of my DV setups (all using the latest gen Apple TV with current non-beta OS) - at about 40 minutes in the screen goes black - audio plays continuously - and then the picture will come and go - switching to a black screen for 10ish seconds - correcting - and then doing it again and again for the remainder of the film (well - at least for 15 minutes - I gave up after that). It is not my equipment or cables, and happens with no other movies - yet consistently does it on this movie on both DV systems. Anyone else experience this?

So I’ve read the previous threads, looks like people had this issue 200+ days ago; my match content doesn’t work on Disney plus but it does on Netflix. In Disney, my tv setting says I’m on standard options, but if I load up a Netflix video with Dolby, I get Dolby options on my tv, confirming I’m on Dolby vision.

If I turn off Match content and put my Apple TV on DV, then it works obviously but that’s a pain to manually update my setting every time I want to watch Disney.

People mentioned force quitting Disney but that didn’t help.

So my question is: is this happening to everyone or is this a tv/Apple TV issue that I can fix?

Using Apple TV 4K on the Hisense u8n 77 inch in the UK incase that matters.

My ATV 4K first gen, has some problems when watching Max. Suddenly, on all shows, the picture freezes. I can see, through subtitles, the dialogue keeps going. Closing and opening Max or the ATV does not solve the problem. But if I stream Max from my phone on the TV, no problems. This behavior occurs only on Max. Any advice?

I recently purchased the Apple TV and have made a couple of previous movie purchases with no issues. However tonight I purchased a movie and it’s in monochrome. Not sure how to resolve the issue?

Anyone else had a similar problem?