I have long been an Amazon Unlimited subscriber listing to the music via my iphone but just started listening more on my PC via the website (and via the dedicated app). Now, I am using a DAC (via USB) to connect to my analog headphones (both PC and iphone) and just noticed some quite obvious distortions when using the web/PC app version of Amazon Unlimited in at least one song. The iphone app version runs flawlessly. Strangely, I could replicate the issue on two different PCs (using the DAC, but also w/out using it for comparison). Now, for all apps I have always used highest quality (ultra-HD) and used the exact same track. Any ideas/pointers on what could be going on here? The song is Willie Nelson's Always on my mind... the issues happen in the middle and end of the song in case anybody wants to replicate. Many thanks!

I don't stream music and prefer to buy albums digitally. I just bought some music a week or two ago on Amazon Music but today when I went on to buy some stuff I noticed I can no longer find the purchase option but I can't find anything about a change online. Does anyone know if there's been some sort of change to purchasing music?

I have Amazon Prime and when i login to music it says i have a free account and i cannot listen anything.

For the past month I've been using amazon music prime, and I created a playlist with 15+ songs. This gave me a "full access", but I started using the playlist today and it's COMPLETELY locked up now. I can't scrub through a song, I have limited skips, etc. This all happened after I downloaded and logged into the amazon music desktop app today. I immediately noticed what happened, and the website also does the same now. Can anyone explain what's behind this?

We're playing Easy Pop on Amazon Music, through our Alexa Echo Dot. For a long time, maybe a year or two, she won't skip songs. If we ask to skip a song, she says "Only 6 skips are allowed every 60 minutes." Anyone know how to get this to reset? We can't even remember the last time we were allowed to skip a song!

I don't know if this is an Alexa problem or an Amazon Music problem, so I'll post this in both places, any ideas are appreciated!

The last week or so anytime I play music off Amazon music (app, iPhone 15 pro max) it crashes after 30-90 seconds. I turn off wifi and it doesn’t crash. It happens everywhere I use wifi. And please don’t turn this into an iPhone/android/whatever debate.

Has anyone else had this issue? I’ve tried uninstalling/reinstalling, hard reset on my phone and wifi, did a factory reset. Nothing.

This is HELLA annoying. I pay money every month so that I can use a music service that allows me to play music while still being able to do other things on my phone. But it's realllly annoying that the app stops every 10 mins. The only solution I've come up with in my research is to clear the cache in the app, clear the cache in my phone settings and then restart my phone. That only works for about 10-15 mins though and then I have to repeat the cycle. HELP!!!

Hoping someone can help!

I am an indoor cycling instructor and using Amazon Music for my playlists. The length on my playlist is ALWAYS wrong, always says it is shorter than it is.

It’s causing problems because my classes are going long (by like 5 minutes)

Any tips/troubleshoots?

Phones are so cumbersome, and always worried it's gonna fall out of my pocket when I run. But all the doohickeys for carrying it make me sweat in that spot like nothing else (and I breakout there).

Is there someone similar to the iPod nanos of yesteryear that can run Amazon Music and download a 2000ish song playlist to play it offline?

Can someone please help? 🙏

I just this week bought an echo studio and already had prime video, so have now downloaded the prime music app to my android mobile. I have created a playlist on the app but whenever i ask alexa to play the playlist it reaponds with playlist not found or words to that effect. I have tried to delete and reinstall the app, rebooted the echo studio, renamed the playlist (all suggested by amazon customer service chat) but nothing works! I can physically get the playlist the play by opening it on my mobile app and sending it to echo but this defeats the puropse of being able to just ask alexa to play it. Does anyone have a solution to this please, as it is driving me insane. I am tempted to return the echo which would be a shame as i love the audio it provides.

I have Prime, and the Roku app says "Prime members can enjoy all the music ad-free." But having connected the app to my Amazon account, if I try to play anything I just get a popup telling me to go Unlimited. Is there any way to actually play music on the Roku with a Prime account?

I just started using Amazon Music and when I set it up it asked me to choose from a list of artists. However I didn’t realize this was going to define a playlist so I just haphazardly choose and I’d like to redo it because I like the idea of this inclusive playlist rather than trying to find other playlists. So is there a way to reset it and choose different artists? Thank you

So we lost internet the other night which ment no tv or online stuff but that also meant no streaming music from my Kindle. So I was thinking about downloading my music the issue is I have over 500 songs. I'm worried that If I were to download my playlist with 300 songs( so that I have options on what to listen to if the internet is out again for 6+ hours like last time.) That it will take up all my kindle storage.

I read that Loudness Normalization can affect audio quality so, I just turned it off, but it makes it difficult to hear the vocals clearly and what they're saying, as the instrumental is louder than the voices. Does using loudness normalization affect audio quality at all. Should it stay off or is it ok to use it?

If a podcast is listed on the “jump back in” portion, does that mean it has been listened to? Or just that it’s a suggested one? Trying to figure out what my kids have been listening to.

Thnx

It seems almost criminal how our of my over 1000 song play list the same 80-100 songs play without fail every time I start up my Playlist and hit shuffle. Like they are purposely choosing the songs on it that are the cheapest per play.

I had Amazon music unlimited for around 6 months. Had it on both ios and android. The user experience was bad on both. I mean. the sound quality is superb but the apps are just plain unusable... So many bugs and glitches, really can't imgine a billion dollar company like Amazon not having the resources to pull up the belt and ground rework the UI. Do they have plans for a rework anything in the works? Rumors or anything?

I'm trying to listen to a podcast from Oldest to Newest but it won't play the next episode automatically after I finish an episode.

I am an HD subscriber and I am absolutely enraged that Amazon is asking me to purchase something to play a white, brown, pink or any other background noise. Sure, I can find a track in amazon music but I just want to say "Alexa, play a white noise". Now I get a frikking sales pitch when I do it. If you pay for Amazon music, it should play you whatever noise you want.

Does anybody know of a (at least relatively legit-looking) windows app that can stream Amazon music, other than the official one. Our new work laptops are super locked-down to this “intune” installer thing, and although they don’t really mind me having the app, the network manager can’t get it to install through that.

Are there any alternatives, or is it all locked down?

Edit: I am using the in-browser stream for now, but it’s a little more glitchy than the desktop app used to be. The stream is a little stuttery…

The PC app is not playing music. I click play on a track and it does nothing. This all of a sudden happened today. Was working fine yesterday.

Can someone check to see if their PC app is working?

usually play my music from my android phone, using either Qobuz or Amazon Music, through the Sonos app - I have a Sonos Arc. The other day I discovered there is an Amazon music TV app, and wandered if there would be any difference in sound quality.

To my surprise, I found that the sound quality I got from the Sonos Arc using this method was way better than playing music from my phone to the Sonos Arc.

The only downside is that the Amazon Music TV app is slower and not as easy to use, and requires me to use my TV remote to navigate the Amazon TV app. Also I'm only getting stereo sound, so not able to play Dolby Atmos tracks, which to be fair I've never been that impressed with anyway.

I did try playing from the Amazon Music app on my Amazon firestick, through LG TV to Sonos arc, but did not get the same jump in sound quality. It sounded pretty much the same as when playing Amazon Music directly from the Sonos app on my phone.

Does anyone have any thoughts or ideas as to why the sound is so much better playing music through my Sonos Arc this way?

Cheers

Over the few months I've been using Amazon Music, I realized that although it is the most buggy music app on the planet, which doesn't even have lyrics in my region, I would not be happy with listening to music anywhere else. One app doesn't have 360RA, other lacks Dolby Atmos... I can fix all the problems I have with Amazon Music by myself (Lyrics apps exist; I don't want to listen to podcasts) and some (probably) bugs are even useful. So, that's it... Have a nice day.

So I’ve been having this problem recently with Amazon Music where when I add a specific song to a specific playlist, it adds a random song that I don’t even have downloaded or is remotely the same genre as the original selected song, and when I remove the song from the playlist, the original song is “deleted” and I can only listen to it by accessing it from the recently played section or if it’s in another playlist. It says it’s still on my device but it’s inaccessible otherwise. I have a live version of a Green Day track that I can only access through the playlist despite it being downloaded to my phone. This issue has been happening since I got my new phone in early February, and I seem to be the only one in my family to have the issue. We have an Unlimited subscription and family plan. Everything else on the app works completely fine. Is there any way to fix this? Is it a glitch? It’s getting on my nerves, as I can’t properly listen to some of the albums I have as they are incomplete, or any time I add something to a playlist, it does this for almost every song.

Hi everyone, i want to know if family plan is like spotify. i mean every user has it's profile? what happen if an user try two play music with two device at the same time?

If you delete the Amazon music app then reinstall it, does the app know which songs you had previously downloaded so you can easily re-download them?