/r/24hoursupport

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24 Hour Support is a community focused on helping solve technical issues FAST. So fast we even set up a chat room for instantaneous help!

24hoursupport.helpdesk is your one stop shop for all questions. Ask away. Self or Karma gaining submissions both ok.

NO TROLLING OR SPAMMING. We are not going to let this fall under like the usenet group. Please keep the conspiracy and stuff you are trying to sell out.

For live assistance, try our always-open chatroom.


Add a line at the bottom of your post and one of these:

[](/unresolved)
[](/notfixed)
[](/broke)
[](/stillbroke)
[](/help)
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[](/testing)
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[](/diagnostics)
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[](/solved)
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[](/fixed)
[](/nevermind)
[](/closeenough)
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/r/24hoursupport

35,756 Subscribers

1

Xiaomi 13 T scroll friction

As the title says,i get resistance while scrolling.i scroll fast and it does scroll fast but in the last lines of scrolling it feels like it finds resistance and the letters override the next line of letters and it stutters.its like there is no vsync.its also weird ,that when i open an app,for a split second,i see the previous frame of what i was looking ,my main screen wallpaper for example.i have donne everything i found on the internet, including factory reset .any ideas how to fix this?i have noticed that any system update,even the smaller one,breaks scrolling for days.like,i got a gallery update today and it broke scrolling again

0 Comments
2024/04/10
19:36 UTC

1

I can’t open any tabs on my Mac

MacBook Air . MacOS Ventura version 13.6.6

It’s only on my Mac. My phone works fine. No one else is complaining about the school wifi either.

I restarted my computer and I tried to update it, but it can’t connect. It keeps saying retry, or never loads the 1 update it says it has.

I tried to flush my DNS cache??, but the terminal said some commands weren’t found.

I quit all my tabs. I’m trying to clear storage but I’m not sure what else to do.

0 Comments
2024/04/10
18:04 UTC

1

Lenovo K9 Note with no system and a locked bootloader

I tried to flash a rom on it and I usually wipe the data and everything before flashing and it works but this time after I had done it, I couldn't flash it anymore and it had locked the bootloader. I am left with fastboot only, the bootloader cannot be unlocked because the OEM unlocking option had been turned off and there is no way of turning it on as there was no system in the phone. I tried alot of key combinations but there are no combinations of keys online that get me to the recovery.

1 Comment
2024/04/10
16:03 UTC

1

O7(Emergency-Stop state)

I have a Huawei HG8145V5 GPON ONU , and i reset it to factory settings by mistake . ISP told me that they cant see my ont on their network to config it from OLT

LOS led is off , and PON led was blink for 10 minute but its off right now . Help please

1 Comment
2024/04/10
08:16 UTC

0

laptop screen cracked. how do i secure my data before sending for repairs: macbook air

Macbook air laptop screen cracked. how do i secure my data before sending for repairs. can i create a new profile as administrator and provide the password for that account using external monitor?

1 Comment
2024/04/10
04:20 UTC

1

Anybody help??

For the past two days I couldn't get my audio to work on my laptop, and I've tried numerous methods, I just don't know what else to try, so I decided to ask you guys.

8 Comments
2024/04/09
23:18 UTC

1

Google account

My grandfather has managed to forget his password for his google account and break his phone so he can’t use the recovery number and I was wondering if there is any possible way to access the account

1 Comment
2024/04/09
22:08 UTC

0

I’m putting this here cuz I don’t want it to get worse it’s upsetting me.

So hopefully I didn’t screw it up cuz it’s killing me inside literally the past 4 days I can’t even eat or sleep right cuz of what happened so I bought a 10tb external hard drive online 6 months ago cuz my pc storage and phone storage became full so when it came I took all the data photos, videos, anything that was stored on my laptop pc and phone that was important and put it all on there even made copies in case so 4 days ago I hooked up the drive to my pc which is 4tb and I wanted to transfer half so I can organize them and put them back on external but my hard drive accidentally fell and just stopped working like it turns on but nothing pops up on pc and on disk management it says it’s not available so I watched a few videos on how to recover the data it shows me bunch of programs that I download and even paid for 2 of them but won’t work but YouTube videos said they work guaranteed now idk what to do. Is there any chance I can get something back? Even if I can’t get everything can I get something???

7 Comments
2024/04/09
18:28 UTC

1

Any idea why my Instagram does this to my stories and photos?

0 Comments
2024/04/09
16:37 UTC

0

Somethings wrong with my chromebooks display

2 Comments
2024/04/09
03:05 UTC

1

Moniter has power but won't turn on.

Hi guys. I have an acer Al2216 w, I know it's quite old, 2007 it was made. Recently it stopped working, it has power and I can hear it on inside. But the screen doesn't turn on at all. First I thought it was a backlight issue, but the light on the power button is also off. Sometimes it randomly starts working again and then after a bit it stops. Anyone know what wrong with it, or a way I can fix it. I use it connected to my laptop.

0 Comments
2024/04/08
23:39 UTC

1

Display crashes, possible GPU issues??

I've been having this problem that comes and goes (by that I mean it happened like 3 months ago then mysteriously stopped and now its happening again). My I attempt to launch a game, whether it be Minecraft, or ROR2 even simple indie games and my display crashes and after a few seconds comes back on the wrong monitor. Purple spots appear before vanishing and my pc is in like 800 by 900 resolution. Specs Processor: AMD Ryzen 9 3900X 12-Core Processor 3.79 GHz Ram: 32 GB GPU: NVIDIA GeForce RTX 2060 SUPER

0 Comments
2024/04/08
22:49 UTC

2

Can’t change any of my sound settings

I just got my pc back after a few months of it being broken and I’ve loaded it up and everything is pretty much fine, done all updates windows said I had pending. However I still have a problem, when I go to sound settings it won’t let me change any of the settings in there

Everything is grey and won’t allow me to select anything, anyone got any fixes?

18 Comments
2024/04/08
21:18 UTC

1

Can you log into a Gmail account without 2 step verification?

Recently lost access to my Gmail because account was logged out on my laptop. Now when I try logging in, it is sending me a code for 2 step verification to my phone number. However, I have moved internationally, and no longer have access to that old phone number, the account also has no recovery email address, how can I log In without having to use the 2 step verification?

4 Comments
2024/04/08
18:43 UTC

2

Pop up menu doesn't work in excel

When I try to do a command that requires a pop up window to show up, the window doesn't open thus I can't do the command. It creates a small empty ellipse instead and locks the whole page untill I press escp. How can I fix it?

https://preview.redd.it/jforus9as7tc1.png?width=544&format=png&auto=webp&s=01fa4da4bc89b5e4fe75f6ca39f167657971f2c0

0 Comments
2024/04/08
08:14 UTC

1

Need Help - PC Tower

I've got 4500 Canadian dollars to spend. I want to get a PC tower (I've got the monitor, keyboard, etc) for work my wife is going to be doing. She'll be using AI software for text to video, text to image, and Topaz Labs AI software.

She wants at least 48 gbs of ram and she's worried about overheating.

Technical people are extremely intelligent, so I'm asking for your help. Mainly because I'm not, especially when it comes to tech lol

Thank you to anyone that can help. Time is one of the few things you can't buy. I'm super grateful to all of you. Warm Wishes :)

6 Comments
2024/04/08
01:05 UTC

2

Photo Vault Recovery

Does anyone know how to recover personal photo vault passcode or the data from photo vault for IOS?

Forgot passcode, can’t get into app, didn’t set up recovery email back in 2019, and FaceID not working

Long gave up hope but now once again looking to recover old childhood adventures and pictures of a friend who has recently passed away.

Looking for 3rd party app recommendations to get data/code recovered, skilled programmers or anyone who can help!

Any help is appreciated, thank you!

0 Comments
2024/04/07
14:49 UTC

2

Display suddenly flickering

I cant imagine it being physical damage as I havent moved it a long time. Also it gets worse when starting discord.

0 Comments
2024/04/07
13:48 UTC

0

How can we re mail an upwork client who hasn't responded to my proposal

How can we re mail an upwork client who hasn't responded to my proposal

0 Comments
2024/04/07
13:28 UTC

0

ICloud on Windows literally disappear a whole file in my laptop:(

Since 2020, I've had a single folder with several subfolders where I organized my photos: with friends, family, and more. I selected this folder to save the iCloud photos, but when they finished storing, the folder disappeared. It still appears when I open the file explorer, but now it shows an error when trying to open it, with a big message saying that the file has no location. Can someone tell me if there’s a solution for this ? I really don’t wanna lose all those photos and I know I didn’t delete or changed the file so I really hope there’s a solution :(

0 Comments
2024/04/07
06:11 UTC

3

Laptop screen glitches

My laptop screen kind of shakes likes this every time i move my cursor over the icons or on a tab i have open. It also turns black for a few seconds when i hover over the top half of a private browsing tab, and other general glitches. My hinge is a little loose but moving the screen itself doesnt seem to affect the display. Any fixes?

3 Comments
2024/04/07
04:02 UTC

2

Exporting Twine game

Hi everyone I've been using Twine on my desktop and my game that I've completed has been saved as a HTML file via my one drive. I've tried to share it with various people and the link isn't working, I've tried to manage the file accessibility but as it's a HTML file it needs JAVA to function and be opened in a browser. The file link is: html (game name) users/one drive. I've tried re downloading it, disabling one drive but I can't get the link to be shareable it is super stressing me out any advice would be great! I'm also going to post in r/Twine but I've had great help here before so thought I should ask. Thanks

0 Comments
2024/04/06
19:16 UTC

0

Ac adapter case open - still safe?

Hi all! The case for my ac adapter for my charger is open, still safe to use to charge my laptop?

2 Comments
2024/04/06
19:01 UTC

1

\ boldsymbolj. Keeps showing up and I can't get rid of it

https://preview.redd.it/zwtmj8wsowsc1.png?width=986&format=png&auto=webp&s=1765ce600e03e3df5fe5ed724fe8221b001483a3

I am on the site "Kognity" revising for my IB exams (3 weeks) and this keeps showing up . I am trying to revise for my exams but I cant get rid of it. I ve tested on different networks and laptops and it keeps showing up. Does anyone have solutions?

1 Comment
2024/04/06
18:57 UTC

1

how turn off sensitive content

I did turn sensitive content setting but it won't go away it's ok on the posts tab but on media tab they all blurry what can i do I don't want to click every single of them and it's ok on the phone the view list is different you can scroll down and watch every single post individually but in the PC is like compact 3 post on each line as you can see on thos picture

https://preview.redd.it/ipqal1hudssc1.png?width=599&format=png&auto=webp&s=ff09f604d76dfdce35c4d1026028b2a94a42fe0e

0 Comments
2024/04/06
04:28 UTC

1

Audio issues after a fresh Windows install.

I reinstalled Windows yesterday and my audio was working perfectly fine until I started my PC the next morning. My audio output devices kept switching between each other and when I could get it to stay on the correct one I couldn’t hear a thing.

I reinstalled Windows AGAIN to see if that would do anything but no luck. I’ve tried uninstalling/reinstalling drivers and everything in Device Manager. I’m stumped at this point.

1 Comment
2024/04/06
03:54 UTC

3

Need help! Windows won't reset

I tried running chkdsk, the dism thing and scan sfc. None of them worked.

I tried reseting it from control panel settings but it always restarts to reset then just boots up this settings menu and if I try doing it from this settings menu, it just takes me back to it in a loop.

It can boot into windows just fine but there are some errors or something that's causing my computer to run very slow, that's why I want to reset it but it won't let me!

I can't really do a fresh install through a usb as I have over a terabyte worth of data in it and it would take a lot of time and I've never really done that before. I did reset it like 3 months ago and it went well idk what happened now. And no, unfortunately I do not have a restore store point.

2 Comments
2024/04/06
01:20 UTC

1

Loud white noise from AUX to AUX cable

Hello, I use an AUX to AUX cable to capture my 3DS audio quite frequently, but I changed pc a while ago, and it's the first time that i'm doing that since then

My current pc has a combo jack plug, while my old one had 2 plugs for mic and headset

I have 3 AUX to AUX cables, and every one of them does the same thing, a really loud white noise, and since the 3DS headset output isn't loud, it gets overshadowed by the noise

here's how it sounds, you can barely hear the 3DS, and even if you can, it's not nice to hear

I tried a lot of things, tweaking the settings, changing AUX cables, using Jack to USB adapter, and combo jack to separated jacks, that I had laying around while buying a new headset
I really don't know what to do, and I need an answer quick, since I wanna record gameplay before the 3DS's server closure on the 8th, and if I need to buy something to fix this

Here are my settings, if I put the ampli any lower, I don't hear the game at all

https://preview.redd.it/hmr9fn3qqosc1.png?width=985&format=png&auto=webp&s=a4b501d3b736bc2e8ec7ac92347eb028f072870a

5 Comments
2024/04/05
16:12 UTC

3

My monitor is stuck

It was working fine then my monitor displays a black screen. I restarted my pc and now it shows this

I tried reinserting the wire connecting the monitor and pc but still didn’t work. But I can hear my speaker being connected.

9 Comments
2024/04/05
10:53 UTC

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