/r/24hoursupport

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24 Hour Support is a community focused on helping solve technical issues FAST. So fast we even set up a chat room for instantaneous help!

24hoursupport.helpdesk is your one stop shop for all questions. Ask away. Self or Karma gaining submissions both ok.

NO TROLLING OR SPAMMING. We are not going to let this fall under like the usenet group. Please keep the conspiracy and stuff you are trying to sell out.

For live assistance, try our always-open chatroom.


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[](/fixed)
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/r/24hoursupport

37,508 Subscribers

1

Laptop won't power on unless plugged in

I have an ASUS ZenBook 14 for about 3 years now, and it has recently started acting up. When plugged in, the battery shows its at 98% and is charging, but no matter how long i leave it charging the battery percentage does not change. Additionally, it will no longer turn on without being plugged in, and will immediately shut down if the charger is unplugged while the laptop is on. I have already tried troubleshooting the battery driver but nothing seems to work. Any help is greatly appreciated.

2 Comments
2024/10/31
05:36 UTC

0

Halloween Weekend at LEVELS: Celebrate the Spookiest Weekend of the Year with Us! Come celebrate Halloween at Prague's largest arcade center – LEVELS, and get ready for an unforgettable night full of fun, games, and a spooky atmosphere!

Halloween Menu Come enjoy Halloween weekend at LEVELS and experience a dark night full of adrenaline and fun. We can’t wait to see you! celebrate Halloween at Prague's largest arcade center – LEVELS, and get ready for an unforgettable night full of fun, games, and a spooky atmosphere! ⭐️ 750 and 1000💸 Oct 31 - Nov 2, daily from 10 AM HALLOWEEN Reservation Oct 31 - Nov 2, daily from 10 AM Halloween Weekend at LEVELS: Celebrate the Spookiest Weekend of the Year with Us! Come celebrate Halloween at Prague's largest arcade center – LEVELS, and get ready for an unforgettable night full of fun, games, and a spooky atmosphere! Halloween Menu Costumes A musical experience Reservation Halloween Menu Come enjoy Halloween weekend at LEVELS and experience a dark night full of adrenaline and fun. We can’t wait to see you! Our Menu

And that's not all! On Friday, November 1st, MC Erik will take care of the fun, serving you the best retro hits. Come dance to the biggest classics from the '80s and '90s! Retro Night with the Legendary MC Erik

Halloween Menu Come enjoy Halloween weekend at LEVELS and experience a dark night full of adrenaline and fun. We can’t wait to see you!

Halloween Menu Come enjoy Halloween weekend at LEVELS and experience a dark night full of adrenaline and fun. We can’t wait to see you!

0 Comments
2024/10/31
05:02 UTC

0

What is this website?

I accidentally clicked on a website while looking for porn on my phone. The website is called digitalbatch. com. I’m worried about what this website is, a few websites like scam advisor say it’s safe but every-time I click it it opens up to a bunch of random shady websites. The websites logo looks kinda like pornhubs logo but instead of ph it’s gn. Should I be worried about this website?

0 Comments
2024/10/31
03:29 UTC

1

Need help please!! Laptop keep on doing this non stop

7 Comments
2024/10/31
00:48 UTC

0

Advice on how to save everything from tic tok before the ban

With tic tok; i learned a lot of good stuff from cooking to learning how to cope with anxiety and lot of relatable stuff but stuff that gave me good ideas. I wanna to save my repost, likes, saves, etc before the ban but idk how without going one by one which would take so much time. I want to save pretty much everything. What can I do that can quickly save everything or the data ? What technique or method I can do to save everything? Anything helps !

1 Comment
2024/10/30
23:58 UTC

2

Television screen not working

Hello, im not sure if this is the right place for this issue but im in need of some help with my television. The screen stopped working suddenly. The remote works and sound is coming out of it but nothing appears on the screen. I have done a soft reset by taking out the plug for 2 minutes, but it hasn't shown effect... Does someone know what might he the issue here? Thank you so much in advance! The product name is LG 43 UM7000.

0 Comments
2024/10/30
17:18 UTC

2

How to Format/Erase an SanDisk SSD 1TB safely without its password?

I forgot the password and I want to format/erase it so that I can set it up again but I can't find a single way where it's password is not required.

Edit: Missed out mentioning that the SSD is an external one.

10 Comments
2024/10/30
13:29 UTC

1

external hard drive randomly corrupts files and copying speed is very slow win 11

When i shift steam files to my external hard drive the games are randomly missing from the hard drive any other files i put in there can randomly get corrupted and i cant delete any of them also external hard drive is very slow it averages a 1 to 5 mb speed half the time when transfering its zero i mainly planned on using this hard drive for video game storage plus videos its 2 tb i cant put in photos so i cant give you an idea of what the ports look like or what the hard drive looks like i have no idea what the model/type of external hard drive it is

What ive done to try and fix the speed and corruptions

For speed ive put on better performance for the hard drive through properties disabled that write cache thing

For the corruptions ive done the chkdsk command in windows powershell

And yes ive looked on google

ill link a google drive to the images https://drive.google.com/drive/folders/1ryR-mCbEOpvSFdltQtjRYup1TEOFo_wL?usp=sharing

Edit i forgot to mention it has been dropped 2 to 3 times and someday this random clear solid thing in the shape of a streak of water was on the side of it one day

2 Comments
2024/10/30
06:08 UTC

0

My parents put on assistive access on my phone and Im tired of it, can you guys help me out to get out of it, I dont have the password, moms apple id password, and settings is not avalible to me

My parents put on assistive access on my phone and Im tired of it, can you guys help me out to get out of it, I dont have the password, moms apple id password, and settings is not avalible to me

3 Comments
2024/10/30
01:48 UTC

1

Laptop screen flickering

I tried lowering refresh rate to 60 and below but it did not fix the issue. 144Hz makes it worse. Secondary monitor has no issues. Tried uninstalling and reinstalling AMD driver, no fix. Reboot to safe mode, no fix.

What to do? My laptop is an HP Pavilion Gaming Laptop.

Thanks, guys!

0 Comments
2024/10/29
20:10 UTC

3

Visual Bugs

I only see these bugs on my end, and when I try to send a screenshot to others it comes out clean. I believe its either my GPU being fried, or monitor and cables having issues not too sure. I've taken these from my phone since its the only way to see the artifacting/bugs. Any help is appreciated.

1 Comment
2024/10/29
16:28 UTC

1

Windows stuck on a 10 year old update

Windows stuck at 10 year old update

My windows is stuck at a 10 year old update of windows and when I try to update it through the windows updater it just restarts after going 100% and does not update even through the settings it just says it is up to date but it is not... Any fix?

P.S: i got the SSD and ram of my laptop changed it started happening after this

My windows version is 1511 the os build is 10586.0 and i already have a windows key from the person I got the hardware changed but it says windows can't activate right now error code 0x8007007B

2 Comments
2024/10/29
06:34 UTC

1

Monitor flickering super fast, tested in two computers

Hi First of all this problem happened a while ago (3 months ago), I remember disconnecting and connecting the cables, and it got back. Today I let my other pc on,a gaming pc, and went to the super market, 1,5 hours, it wasn’t running anything, when I got home this was happening, so i tested in my laptop and it’s the same problem. I changed refreshing rates and nothing

6 Comments
2024/10/29
02:02 UTC

1

I’m having issues with my laptop. White lines and the upper image overlaps at the bottom

I’m having issues with my laptop. White lines and the upper image overlaps at the bottom.

Tonight, around 10 p.m., I plugged in my Asus TUF F17 laptop to charge. When I went to unplug it, I heard a buzzing sound, and the screen started looking like it does in the video (recorded by me).

I turned it off, took it apart to remove the SSD just in case, and used the opportunity to clean it (thinking dust might be the issue). Those large white lines disappeared, but there’s a ghost image overlaying the bottom part. Also, there’s a beeping sound coming from the area around the charging port.

This only happens if it’s not plugged in; if it is, the laptop returns to normal. It’s under warranty, but I’d like to know if there’s a name for what’s happening. What’s strange is that with the charger connected, it literally disappears, and with lower battery, the graphical error becomes less intense and frequent.

Here’s the link: https://youtube.com/shorts/dlSl8UA9-2I?si=EpzZTGlUZ06hvD3l

It’s under warranty. If it’s not a GPU issue, could it be related to voltage?

3 Comments
2024/10/29
01:15 UTC

2

Black screen while gaming

Hello, I have crashes in game which cause me to have a black screen, my keyboard turns off and nothing happens, I have to turn it back on manually.

At first I used HWINFO to see what was wrong, I was able to initially observe high temperatures on my CPU so I changed the thermal paste then the cooler, reinstalled my GPU drivers but still the same problem.

I'm out of ideas...

I was able to observe a significant difference in the "Power reporting deviation" which is the only abnormality in my results.

If you have any ideas of what it could be.

Just ask me if u need more information.

Thanks in advance.

Config pc : GIGABYTE 550 gaming xv2/ ryzen5 5600x / ASUS TUF RX6900XT Gaming OC /16g ram

https://preview.redd.it/5ojwvmg8pjxd1.png?width=514&format=png&auto=webp&s=488ce4887dcc295c661f887758598c4e1192de12

0 Comments
2024/10/28
19:03 UTC

1

Impossible recov envir no admin account

https://preview.redd.it/ooxgvfdx6jxd1.jpg?width=4080&format=pjpg&auto=webp&s=46127bb93d3e247aefdf2040ab93844500f1065b

Basically I was reverting to an old image on my PC and hit the power button at wrong time now every action in recov envir doesn't let me input the admin password for Windows doubt anyone will be able to help but here's picture of final problem It says there's no admin account on pc

3 Comments
2024/10/28
17:18 UTC

1

I can't even name the problem on my display

I don't know if it's clear on the video, but the text and image colors keep separating (ig you can call it glitching, and then going back to normal after 1/2 second) I don't even know how to name this issue, let alone fix it. Please help. Laptop brand: HP Model: 15s-du4561 TU

7 Comments
2024/10/28
16:32 UTC

4

hi, I'm having trouble with my computer idont know what's yhe problem, it's either the monitor, the adapter, the gpu or the psu.

my monitor goes like this after I installed a new GPU.

I dont know why its acting like this. please help me .

2 Comments
2024/10/28
15:30 UTC

2

I think my boot SSD is dead. How to further troubleshoot?

I think my SSD (OS DRIVE)just died

I have a desktop PC using XPG GAMMIX S70 Blade as boot/OS SSD. Was running Windows 10. It had been having lots of blue screens lately but just now it was on, force restarted itself and ever since the force restart it can't seem to find the boot drive. In the bios it says no boot devices found. What's weird is the bios does seem to see it alongside all the other drives but the boot menu doesnt. I plugged in a windows recovery USB and tried startup repair but it quickly returned "startup repair couldn't repair your PC". I assume the drive is dead and that's that. Luckily a lot of my important files are on other drives. What are some further troubleshooting steps? It would be ideal if I could get windows to boot again to at least asses the damage and see if there's anything I can salvage

2 Comments
2024/10/28
13:15 UTC

1

Windows Boot Loop

I was recently just doing some mindless scrolling on my laptop when I noticed after an hour of googling, it started to be slow and glitchy so I decided to power it off and reboot it. Once I powered back up, I continued my mindless, YouTube watching and Google scrolling when I noticed that it started to get slow again after about another 30-ish minutes to an hour. I shut off my computer again and tried to restart it when I entered the BitLocker recovery page. I entered my correct code and then my PC brought me to a blue error page saying my PC ran into a problem and needed to restart, there was also a QR code and stop code on this blue error page. From here on out every time the computer restarted it brought me right back to the BitLocker page, even after already entering the correct password and every time I entered the password again, it brought me to the same restart error page right after. I continued on for 5 more times until I finally took to google, where I found a help article with someone that had a similar error which was resolved by using the command prompt to disable BitLocker after “unlocking it” then rebooting. I followed these instructions and now I no longer see the bitlocker page right away (yay), however, now only the blue error page keeps popping up in a non stop loop (not yay). Pls help before I smash this thing myself out of pure rage. I should mention I have a lab report due tomorrow and this is very inconvenient.

5 Comments
2024/10/28
03:47 UTC

1

Sony soundbar not working

Sony soundbar not working PLEASE HELP

Hello, I have a Sony soundbar (Model No.HT-S100F) that does not work. I have the exact same make and model that works with the same tv but I cannot use this one because im borrowing it. The broken one, when plugged in, all lights turn on and none of the buttons work, no matter what input I use be it HDMI or Optical the lights never turn off, I obviously can't reset because the buttons don't work and I've tried power resetting it, is there anything I can do? And yes I have a remote that works with the working one, but does nothing with the broken one.

0 Comments
2024/10/28
01:58 UTC

1

I clicked on a link from Pinterest and now I keep getting virus alerts from Chrome that redirect to various anti-virus programs like Norton and McAfee. (togetherloveme1.buzz)

The sender was pinbot@legal.pinterest.com which seemed to be legit based on my google search, and very similar to other Pinterest accounts I received e-mails from (noreply@account.pinterest.com; recommendations@discover.pinterest.com).

I did do a virus scan and it told me I have no malware or virus. I also checked my extensions in Chrome and I only have Honey (enabled), Web Safety (disabled - didn't even know I had this one), and Google Docs Offline.

I checked Add or Remove Programs if something is freshly installed there but I got nothing.

I get the option to turn off the notifications but I rather have this thing removed and make sure my PC and Browser are safe.

Has anyone seen this before?

Thank you!

6 Comments
2024/10/27
20:46 UTC

2

Help wanted

This keeps happening randomly. Anyone know the reason ? Will this require a screen replacement ?

5 Comments
2024/10/27
08:11 UTC

1

Headset mic stopped working seemingly out of nowhere

The microphone on my headset (an Astro A10) stopped working on Friday. I know it's not the headset cable because I connected it to my phone, and it worked fine. The cable is TRRS (4-pin), but my computer only has TRS (3-pin) inputs, so I concluded that the problem was the TRRS-to-TRS splitter I use. I bought a new splitter (Vention Y Splitter TRRS to TRS), but the microphone still isn’t working. I tried increasing the boost (sensitivity) of the microphone and only heard very loud and repeating static noise. I updated the audio drivers, tried Windows troubleshooting, checked all cable connections, restarted the PC, unplugged and plugged everything back in, etc.

I concluded (and I could be wrong) that the microphone input on my motherboard (PRIME A320M-K/BR) is defective. If that's the case, I have no idea what to do. Is it possible to replace just the TRS input port on the motherboard, or would I have to buy a new motherboard (which would be very costly for me)?

0 Comments
2024/10/26
23:26 UTC

0

Samsung hospitality TV Costa Cruise

So I'm going to the cruise on one of the Costa ships and I have been there already and I know that they have samsung hospitality TV's, I want to connect my phone and stream some videos etc through it. I tried to get past that mode but I got no luck in guessing the password. Any ideas what it might be? I tried all of the classics and factory ones. Thanks

2 Comments
2024/10/26
21:11 UTC

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