Hello! I hope you’re all well. I’m writing here because I figure you may be good folks to ask. I work in an addiction treatment facility and I’m trying to find quality verbal de-escalation training for employees here. Most of what I’m finding is training for physical assaults and restraints, but I’m looking for verbal only. Do you have any recommendations? I’d really appreciate anything you could tell me!!

www.TiffanieHerring.com

Simply Deescalate is an easy-to-use guide for deescalating any individual in a crisis situation.Communicating effectively takes a lot of skill. While it may come easily to some, for others this can be challenging; especially in high conflict or crisis situations. Possessing such skills can assist you on the job or in your personal life, because as we all know life is not short of its challenges. We never know when we will need to be there to help someone when something goes wrong or when life gets difficult. During your read, you will learn how to master techniques ranging from non-verbal communication to active listening and empathy. All of these skills, specifically when used together, can help successfully and safely resolve conflict. We also discuss self-care because as many of you know, when we see others hurt or struggle it can take a toll on our own mental and emotional well-being. We also explore the importance of managing our own emotions which is especially important if you work in the business of people.

About the Author

Tiffanie Ritenour Herring is a Crisis Intervention Team Coordinator. CIT is a nationally recognized 40-hour training which focuses on mental health, crisis intervention, deescalation, and jail-diversion for law enforcement and other first responders. She is also a volunteer and advocate for NAMI Pitt County (National Alliance on Mental Illness). Tiffanie is a graduate of East Carolina University where she studied both Interpersonal/Organizational Communication and Criminal Justice. Tiffanie has worked in the criminal justice field for over 15 years with many different agencies across the state of North Carolina including the Pitt County Sheriff’s Office, North Carolina Department of Public Safety, and the Governor’s Crime Commission.

Simply Deescalate is now available on Amazon.com 💣✂️📕

Hi! I started a relationship with this girl who has childhood traumas. Many things happening at the same time would arouse her state and make her extremmlu anxious, which if not addressed appropriately, could escalate into out of control hysteria.

The more I understand her condition the better I am at staying calm and help her relax.

But when she reaches out a high anxiety point it's very hard for me to de escalate the situation and it ends up pretty dramatically, bring out in her a lot of hate.

Are there any techniques I could use to help her de-escalate a hyster state?

https://pollackpeacebuilding.com/blog/study-shows-the-importance-of-workplace-de-escalation-training/

Thoughts on the effectiveness of de-escalation training for workplaces in conflict?

I am part of a group in my city that has dealt with some aggressive counter protesters. We’d love a de escalation professional to help us with a workshop of some sorts, if I’m not sure where to start. Some basic googling hasn’t been helpful, I’d really appreciate any help.

I would appreciate tips for when somebody is immediately threatening you with violence, when there are weapons involved.